Had to take my new car in due to manufacturing faults and staff were very rude and unhelpful. Kept the car for three days. The faults returned in 2 days. Tried calling the manager this time instead, left several messages but he couldn’t be bothered to call back. Very disappointed.

I purchased a Tiguan from Wesley Brock in early February 2018 and found Wesley very helpful and generally just a nice guy, this is our third car from this dealership and I hope to use them again in the future

The staff are very unhelpful. They paid no attention to us coming in and walking around the building. It was about 5 minutes after being inside the building someone spoken to us. Then the saleswoman was very unhelpful. She was trying to patronise us because we wasn't buying the vehicle on the day we were coming in for rough prices for financing a new car. She spoke down to us and was trying to make us leave. I felt very awkward and she made us feel unwelcome. I will not be returning to this store. Next time I will travel to Romford. The women I dealt with was not a very good saleswoman.