Having bought around 40 new cars this has to be my worst experience buying from Berry Ciswick Mini. It started badly whe I was kept waiting over an hour for a scheduled test drive. We the agreed to buy the mini and we were kept waiting another 2 hours. I was then mislead over the finance APR which was quoted at 5.9%. I was never shown the finance documents until after I paid a £2k deposit. When I was finally emailed the documents the APR was 9.9%! When I queried it they said this was new abuse I didn’t take all the add ons such as gap insurance etc, This was never explained and after complained they agreed to return my deposit. Now almost 3 weeks later and constant chasing I still have not received my deposit. I am now seeking legal advice.