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I recently purchased a van from Best Trading. When I arrived, I was greeted by a salesman, I told him I was interested in the 2011 Citroen Nemo. He showed me around the van, but seemed very keen to big up the van next to it - the same van but a 2014 with 40k more miles. Nevertheless, I made it clear I was only interested in the former van. I eventually took the 2011 van out for a test drive and noticed a warning light on the dash relating to the Stop&Start system. I raised my concern, and another man called Gary came out and told me he would fix the issue for me before I bought it. It turns out that the van was Gary's. It seemed like he dealt with all of the vans. I really was looking to take the van away that day, so I did not take him up on his offer and purchased the van regardless. I was really chuffed with my purchase. When I got home, I took it to my local garage for a quick check over not expecting anything to be wrong. However, the van had a broken coil/spring, inadequate wipers, the wrong battery, and stiff top mounts. I immediately phoned the dealer and the same original pressure selling salesman answered. I told him about the garages findings, and he assured me that he would ask Gary to ring me so we could work it out. I didn't hear back for a day, so rang back the next day and said I would be returning the van at the weekend. He told me to calm down and give him a chance. He had not asked Gary to ring me. Gary rang me that evening, he was really upset that the van had so many issues. He told me to take the van into the garage the next day for all of the repairs, and he would cover the cost. It turns out that the local garage who had checked the van prior to me purchasing it had done a lazy job. It was no fault of Gary's. The van was fixed the next day and I couldn't be happier! Your takeaway from this should be that Best Trading are great - but only if you are dealing with Gary! Don't bother with the other two.
Thanks Simon and Gary. Was a pleasure to deal with you and I love my new Mini. Really appreciate you taking the time and trouble to return the CD I left in my traded-in car.
Besttrading from Best Trading in response to Friendly and relaxed service
Thankyou for your kind words Pauline Enjoy your car
Rebecca in response to Friendly and relaxed service
Got good car and very relaxed and nice people to do business with . Happy with car and price paid. Think man was Simon .. or Steve who helped me with buying car
Recently bought from the Best Trading showroom good value black Nissan qashqai . Excellent service and car . So far so good and pleased with car . Easy and straight forward to deal with and drove away on the day in it
Besttrading from Best Trading in response to Good used car
Thankyou Robert Enjoy your new car Best trading
Cannot leave 0 stars so had to leave one for Best Trading. Would definitely not recommend I part exchanged my car which was in amazing condition with another I needed a 4x4 and also handed over some of my own money. Ive had the 4x4 since the end of April and have already had to spend £2000 on getting it fixed these reasons should have been picked up before it was even sold. I wouldnt ever recommend this garage as soon as they have your money they dont care any more. Very upset and broke
Would highly recommend this garage. The problems I had were sorted and dealt with promptly and efficiently. Simon was great and was really friendly and helpfull. Fab cars st great prices.
Stuart in response to Great blokes, Simon so helpful.
I agree they are great guys and so helpful when I bought a car from them . Had small issue which was resolved by simon very professionally . Will be telling people about the cars and good prices they have . !
I recently bought a car from Best Trading and am very pleased with it. The garage owner was very professional and polite and he dealt with the sale himself from start to finish. I would definitely recommend them as a garage to my friends. He also had no problem taking my car in part exchange. 5 stars!!
I had been looking for a car for a long time but couldn’t find anything that either wasn’t in a state or was massively overpriced. I came across a Jaguar Xtype on autotrader and decided to check it out. They kept the garage open later than normal so I could come down and see the car, the car was in good condition and they explained they hadn’t had an opportunity to clean it properly as it had only just come in. I accepted this was probably the case as all the other cars on the lot were shiny and had been valeted really nicely. I was given a look at the car and allowed to test drive it with no hassle over where I could or couldn’t drive it. Some places don’t let you drive on 40/50MPH roads and you can’t feel if there are problems with the transmission. Best Trading had confidence in their car and let me drive on a variety of roads so I could get a feel for the vehicle. The car, while not expensive was a big investment for me as I am not a high earner, I just needed a reliable car. After paying for the car I walked out of the office to find that the key fobs hadn’t been programmed. Gary (the salesman) offered to refund the car on the spot (with no pressure or hassle) or offered that I could leave the keys with him and he would try to get them working or would replace them. Gary at cost to himself ordered the new chip boards online and fitted them himself and also programmed the keys for me. I think Gary is a trust worthy, honest guy and I liked his non-pushy sales style. There was another salesman there who I believe is the garage owner. I would advise to avoid him as he tried to tell me the car was more valuable than it was (glass price) and that he had other buyers lined up to buy it, etc. essentially he hasn’t updated his sale style since the 80’s he kept saying he was in a rush and constantly trying to add pressure to close the deal quickly. He had advertised the car with 2,000 less miles than it had on it and 2 months less MOT than stated. As long as you avoid that guy you should be fine though! Basically find Gary and get him to arrange a car for you, what a legend! Gary confirmed for me the non-garage price, talked about the pros and cons of the specific car and arranged a warranty for the vehicle. After buying the car I had my mechanic check it out and he confirmed the car was in good condition and the car sailed through with no advisories. In essence I would recommend using this garage as their cars are in good condition and they care for them well. Just try and deal with Gary he’s friendly, hard-working, honest and an all-round pleasure to do business with.
Recently purchased a car from Best trading and was dealt with very professionsally by Simon the sales guy ! I will defintley be recommending him and his cars to my friends
We are having problems with getting this company to speak to us with regard to a refund. We have always " just missed him" and he is opening. but not replying to emails. Shoddy customer service and unprofessional
Tracy in response to KA crisis
My family had same problem. The day after car broke and he will not reply. Stay clear
Like the previous review,the dealer was not impressed when he found out we were buying the car on finance and not with cash. The car itself is good value for money as we managed to get the price down by quite a bit,but the dealer came across bit intimidating.
At Best Trading in Berkshire there are plenty of different used cars in stock at any one time. Just some of the popular brands that they have in their showroom include Vauxhall, Ford and Honda's among many others. They are also able to arrange for finance deals too, all to help you get on the road.
Manufacturers: Sells a variety of makes and models
St. Leonards Road
Windsor and Maidenhead
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