429 reviews from our car dealer reviews community
Leave a review for BFC Motor-Group
Leave a review

429 reviews from our car dealer reviews community

Leave a review for BFC Motor-Group
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"No issues"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far everything with my Audi Q3 has been all good, I haven't had any issues with it at the moment. Just like the car the customer service from BFC Motor-Group was great and I've got no problems to report.

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Aftersales from BFC Motor-Group in response to No issues

Big thanks for taking the time to leave us a review. We'll be saure to pass your kind words on to the team. Kind regards, Dominic.

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"Incredibly helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Living just a few minutes away from BFC, we were on the lookout for a car and happened to be passing by the dealership. We decided to stop in and check out what they had, and I'm so glad we did! The service was brilliant, and the staff were incredibly helpful. No hesitation in giving them five stars!

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Aftersales from BFC Motor-Group in response to Incredibly helpful

Thanks ever so much for your kind comments and great review! We're are glad you've had a positive experience at BFC Motor-Group & we look forward to helping you again in the future. Kind regards, Dominic.

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"More than happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 out of 5! From start to finish the service was spot-on. When my car was delivered I spotted a small scratch, but they took care of it right away without any hassle. I’m beyond impressed with their attention to detail and commitment to customer satisfaction. I couldn’t be happier!

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Aftersales from BFC Motor-Group in response to More than happy

Big thanks for taking the time to leave us a review. We'll be saure to pass your kind words on to the team. Kind regards, Dominic.

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"Couldn't have asked for more"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an amazing experience at BFC Motor Group in Reading recently. The saleman was super helpful and made everything straightforward. He really knew his stuff and made sure I was taken care of. My Merc is perfect and I couldn’t have asked for more if I'm honest.

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Aftersales from BFC Motor-Group in response to Couldn't have asked for more

Thanks ever so much for your kind comments and great review! We're are glad you've had a positive experience at BFC Motor-Group & we look forward to helping you again in the future. Kind regards, Dominic.

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"Polite & professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my Ford Fiesta. Domonic and Lemar were both polite and professional and made me feel comfortable buying my car from them. A solid five-star experience from beginning to end.

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Aftersales from BFC Motor-Group in response to Polite & professional

Thanks ever so much for your kind comments and great review! We're are glad you've had a positive experience at BFC Motor-Group & we look forward to helping you again in the future. Kind regards, Dominic.

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"6 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This isn’t the first time we’ve bought a car from Berkshire Fiesta Centre, and it certainly won’t be the last! The team is always incredibly professional, helpful, and, most importantly, never pushy. It’s a refreshing change that's for sure. If I could score them a 6 out of 5, I absolutely would!

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Aftersales from BFC Motor-Group in response to 6 out of 5

Big thanks for taking the time to leave us a review. We'll be saure to pass your kind words on to the team. Kind regards, Dominic.

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"They really care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from BFC Motor Group in Reading and whilst the car wasn't the right fit for me (totally no fault of the dealership), the entire experience was still fantastic. Lemar was so down-to-earth and genuine which is hard to find in sales these days. Without hesitation, they agreed to swap my original choice of vehicle for a Nissan Pulsar, and it's much, MUCH better. Lemar really went above and beyond to make sure I was happy. We even brought the team some biscuits as a thank-you (and trust me, I never hand out biscuits!). I can’t recommend BFC Motor Group enough. They really care about their customers!

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Lemar clarke from BFC Motor-Group in response to They really care

Thank you so much Rebecca it was lovely meeting you and your daughter, and I’m glad that you found what you were looking for in the end. The biscuits were enjoyed very quickly and were gone before we all knew it.

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"My first Tesla"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve had no issues with my Tesla so far - fingers crossed I don’t jinx it! Honestly I’m not sure what could go wrong with an electric car, but I’m feeling pretty confident in my decision. Very impressed with both the car and the service so I've no complaints.

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"Lemar was fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lemar was absolutely fantastic - I couldn't have asked for better service. My little Focus hasn't let me down since I bought it either, so as far as I'm concerned it's been a really positive experience.

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"Attention to detail"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service I received both during and after purchasing my Renault has been outstanding. Lemar was friendly and helpful and made sure my car was immaculately presented for my handover. The valeting service definitely exceeded my expectations. The attention to detail from the team at BFC made all the difference.

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Dealership Information

BFC Motor-Group

Here at BFC Motor-group, We have been selling high quality Used and Nearly New vehicles since 1976. Our fully functioning workshop & service centre is well equipped to handle all forms of repairs as well as comprehensive diagnostics. 
Since the onset of the Covid-19 pandemic, we have been able to make all of the necessary changes in order to keep all of our customers and staff safe. We offer Fully remote sales, including Video Viewings, Contactless Payment, full Click and Collect services as well as FREE home delivery within 50 miles of our dealership. We are committed to offering the very best levels of service and quality, whilst remaining within restrictions that have been put in place. 
Thank you from everyone here at BFC Motor-group.

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1976

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
429 reviews4.9 out of 5 stars — Rated Excellent
Excellent
410
Very Good
16
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    BFC Motor-Group
    A4 Bath Road
    Reading
    West Berkshire
    RG7 5HR

    Get in touch

    01189 712 167
    http://www.berkshirefiestacentre.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About BFC Motor-Group

    Company Formed: 1976
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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