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I had a fantastic buying experience with Birchwood Motor Centre. Since I got my new Ford Focus, everything has been going perfectly. I really can't fault the car, I just wish it was still as clean as when we picked it up. We had originally been sent a catalogue of all the cars they had in stock to see if there was any that caught the eye, but if anything, they had so many that I got even more confused as to what I wanted, so I decided to go down to the dealership to have a discussion with a member of staff to see if they could shed some clarity on what I could get with my set budget and required specs. Luckily, they did have a few that I could easily have ended up buying, but I opted for the Ford Focus due to the status of the Ford brand in regards to durability. Since buying the car, it has just been truly fantastic, and the customer service from Luke has been brilliant from start to finish. So without a doubt, 5 stars all around.
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This was my first time buying an electric car, so I really just wanted to thank the team at Birchwood Motor Centre for being so informative. I really can't fault the service I received from Dean, he deserves a pat on the back. I felt that I knew everything about the car before going ahead with the purchase. I highly recommend this dealership to anyone who is looking around for a reliable dealership that actually has your back.
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Recently I bought my son his first car, which was a Vauxhall Corsa from this dealership. I’d been looking for a while to try and find a car that would be perfect for him. I decided the Corsa was a great first car, especially given the additional extras it came with. Kelvin helped me throughout the purchase with no pressure. I just wanted to say a big thank you for making the experience a good one. My son is truly obsessed with his new car and loves driving it any chance he gets.
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Everything is going perfectly with the Renault Kadjar. Having decided to get my wife a new car, we went to Birchwood Motor Centre to have a look around their selection of cars, and it didn't take long to find her the perfect car. It was the Renault because it met all of her requirements, and it was a bonus that the car came with cruise control and surround parking sensors. Since driving away, we are very happy with our purchase and all the staff involved in making it happen. Thanks again for the 5-star service, and I look forward to the next time we visit for my new car.
Reviewer has confirmed their email address
Birchwood Motor Centre, you were amazing. I recently had the privilege of buying an exceptional Mercedes-Benz A class from them. Jamie the salesman was a real gent, very knowledgeable, and was a true help to me throughout the sale. I hadn't driven an automatic before, so he gave some tips on how to get used to the car, and they worked a dream. Having successfully taken the car for a test drive, I knew this was the car for me. So I decided to get the deal done there and then, and I haven't looked back since the car really is magnificent, and I can't fault either the car or the customer service. 5 stars is well deserved.
Reviewer has confirmed their email address
I had been looking to get myself a hybrid car for quite some time, so when I saw a Mitsubishi Outlander for sale at Birchwood Motor Centre, I knew I had to enquire to get some more details, and the staff couldn't have been more helpful. Everything was sorted over the phone, and Dean was fantastic! he sent over all the relevant information, including 360 pictures, which made my mind up and arranged a delivery date. On delivery, I did a quick spot check over the car and had a quick test drive, just to make sure I was fully satisfied with everything; the car was spotless. The overall process couldn't have been made any simpler for me, so thank you for the great customer service. 5 stars.
Reviewer has confirmed their email address
Having recently buying my Volvo XC40 from Birchwood Motor Centre. The staff couldn't have been more pleasant and couldn't have possibly done any more for me and my family. We had gone to the dealership after booking an appointment to see another car, but after discussing what exactly we were looking for, we found we were able to get a more upgraded car, which was even better value for money. The Volvo XC40 was initially something we hadn't really considered before, but on inspection, it was everything we needed. After signing the paperwork and getting the keys, we were off on the very same day. I couldn't recommend them highly enough.
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If you're looking to get yourself a great motor, you should get yourself to this dealership. I honestly couldn't recommend them enough. I recently bought my BMW 2 series from here, and I can hand down say they offer exceptional customer service. I first spotted the BMW while driving past the showroom one day, so I decided just to go back the following day for a closer look. The dealership is super easy to locate, and the array of cars is brilliant. What I liked most about the dealership is that they have a little track you can go around for the test drives. It really made the experience much more unique and just added to the professionalism of this reputable dealership.
Reviewer has confirmed their email address
After doing a lot of research online to try and find the right car for me, I decided on the Ford C-Max, and it was just a case of me finding the right dealership. Luckily for me, that's where this company comes in. They had a few in stock, but one of them stood heads and shoulders above the rest, a lovely silver C-Max, which had exceptionally low mileage for a 13-plate. I knew I had to give the dealership a call to get more information. Due to my location in Scotland, it was a necessity to get as much information from the dealership, and they couldn't have been any more accommodating, providing lots of pictures and video walk-arounds of the car, which really gave me that peace of mind and more faith in the dealership themselves for how efficient they were. Based on the videos, I decided to take the risk and buy the car prior to seeing it in person, and it's safe to say they haven't let me down. The car was exactly as advertised. With Birchwood Motor Centre, what you see is what you get. just a genuine, honest dealership. If I could rate higher, I would.
Reviewer has confirmed their email address
After going through Car Gurus to try and find myself a new, suitable car, I came across a Volkswagen Polo with low mileage in great condition at Birchwood Motor Centre. I had arranged an appointment over the phone and was met by Dean, who was honestly amazing. He provided more details in regards to the car and explained everything very well in regards to the next steps and additional features. He then gave me the space to have a look around the car for myself. It really was refreshing to see sales staff giving me the time needed to look over the car and not have anyone hoovering over my shoulder. It just showed that extra bit of professionalism, which overall won me over, and I couldn't wait to get a deal done. Great staff, brilliant car, fantastic dealership. and will most certainly be coming back for my next one.
Reviewer has confirmed their email address
Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.
All cars are HPI Checked and report can be issued upon request.
We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.
We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.
We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.
We look forward to meeting you, your family and friends and assisting you in buying your next car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Greater London
RM12 4EU
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:30 |
Sun | 10:00 - 16:00 |
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