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I would rate my overall satisfaction a 5.
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Salesmen are usually quite generic, and you tend to get the same service across the board, but Dean was a great help. Everything he said he’d do before I got the car, he did. He was accommodating, and although it’s the Mrs's car, everything is going alright as far as I’m aware. Shout out to Dean for all his help.
Reviewer has confirmed their email address
Everything with my Jaguar E-Pace has been all good, it's going well. Jamie has been good as gold throughout the process. I know Dean personally, and that’s why I’ve had my last five cars from him, it's always a great experience. 5 stars.
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I Was dreading the purchase of a new car, but after finding something I liked at Birchwood, I found the team there an absolute pleasure to deal with, and they made the purchase a pleasurable experience. Jamie and Dean really looked after us. No pressure sales here gave me the keys and allowed us to spend as much time as we needed on our own just driving around the car drome. After the viewing, Jamie gave us a lift home, how kind! Upon purchase, they even filled the car with petrol before I took delivery. The car (Renault Kadjar) is lovely and with a year warranty, worry-free, but above all, the service is absolutely fantastic. Thank you, Jamie and Dean.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Fantastic customer service
Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.
Huge thank you to Dean for such a lovely buying experience. He was really informative and helpful and guided me through the whole process. The Hyundai Kona is a fantastic car to drive. I'm over the moon with it.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Dean was lovely
Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.
My husband and I were looking for a new car, and my husband's friend recommended Birchwood Motor Centre. They had a Ford Kuga in stock which was perfect for us. We were waiting for some money to come through so couldn't buy it immediately, but the dealership was really understanding. They let us put a deposit down and held it until we could make the payment which was very much appreciated. It's genuinely one of the best car-buying experiences we've ever had and we'll happily pass on the recommendation to others.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Best experince we've ever had
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.
I can't fault the team at Birchwood Motor Centre, especially Jamie. He was really helpful, polite, and made me feel really welcome.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Polite and helpful
Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.
After having a great experience with Birchwood Motor Centre about a year ago, they were my first choice when I was thinking of upgrading. Jamie was on hand to explain everything, answering any questions I had and I honestly can't knock him. I can guarantee when I want another upgrade they'll be the first place I go.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Always a great experince
Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.
Aftersales from Birchwood Motor Centre in response to Really helpful staff
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.
I wanted to get a bigger car because my Fiesta just didn't have the space I needed. I started looking on Car Gurus and saw a Vauxhall Crossland X which looked to be the perfect size, so I reached out to Birchwood Motor Centre and arranged a test drive. Thanks to the team for their support and endless hot drinks. The car's not bad either 😬
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Thanks guys
Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.
Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.
All cars are HPI Checked and report can be issued upon request.
We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.
We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.
We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.
We look forward to meeting you, your family and friends and assisting you in buying your next car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Greater London
RM12 4EU
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:30 |
Sun | 10:00 - 16:00 |
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