98% Reviews
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93% Recommend
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430 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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430 reviews from our car dealer reviews community

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"5 ⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would rate my overall satisfaction a 5.

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"Shout out to Dean"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Salesmen are usually quite generic, and you tend to get the same service across the board, but Dean was a great help. Everything he said he’d do before I got the car, he did. He was accommodating, and although it’s the Mrs's car, everything is going alright as far as I’m aware. Shout out to Dean for all his help.

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"Returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything with my Jaguar E-Pace has been all good, it's going well. Jamie has been good as gold throughout the process. I know Dean personally, and that’s why I’ve had my last five cars from him, it's always a great experience. 5 stars.

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"Fantastic customer service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Was dreading the purchase of a new car, but after finding something I liked at Birchwood, I found the team there an absolute pleasure to deal with, and they made the purchase a pleasurable experience. Jamie and Dean really looked after us. No pressure sales here gave me the keys and allowed us to spend as much time as we needed on our own just driving around the car drome. After the viewing, Jamie gave us a lift home, how kind! Upon purchase, they even filled the car with petrol before I took delivery. The car (Renault Kadjar) is lovely and with a year warranty, worry-free, but above all, the service is absolutely fantastic. Thank you, Jamie and Dean.

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Aftersales from Birchwood Motor Centre in response to Fantastic customer service

Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.

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"Dean was lovely "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Huge thank you to Dean for such a lovely buying experience. He was really informative and helpful and guided me through the whole process. The Hyundai Kona is a fantastic car to drive. I'm over the moon with it.

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Aftersales from Birchwood Motor Centre in response to Dean was lovely

Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.

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"Best experince we've ever had"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband and I were looking for a new car, and my husband's friend recommended Birchwood Motor Centre. They had a Ford Kuga in stock which was perfect for us. We were waiting for some money to come through so couldn't buy it immediately, but the dealership was really understanding. They let us put a deposit down and held it until we could make the payment which was very much appreciated. It's genuinely one of the best car-buying experiences we've ever had and we'll happily pass on the recommendation to others.

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Aftersales from Birchwood Motor Centre in response to Best experince we've ever had

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.

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"Polite and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't fault the team at Birchwood Motor Centre, especially Jamie. He was really helpful, polite, and made me feel really welcome.

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Aftersales from Birchwood Motor Centre in response to Polite and helpful

Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.

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"Always a great experince"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After having a great experience with Birchwood Motor Centre about a year ago, they were my first choice when I was thinking of upgrading. Jamie was on hand to explain everything, answering any questions I had and I honestly can't knock him. I can guarantee when I want another upgrade they'll be the first place I go.

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Aftersales from Birchwood Motor Centre in response to Always a great experince

Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.

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"Really helpful staff "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐

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Aftersales from Birchwood Motor Centre in response to Really helpful staff

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.

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"Thanks guys"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wanted to get a bigger car because my Fiesta just didn't have the space I needed. I started looking on Car Gurus and saw a Vauxhall Crossland X which looked to be the perfect size, so I reached out to Birchwood Motor Centre and arranged a test drive. Thanks to the team for their support and endless hot drinks. The car's not bad either 😬

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Aftersales from Birchwood Motor Centre in response to Thanks guys

Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
430 reviews4.8 out of 5 stars — Rated Excellent
Excellent
390
Very Good
35
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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