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91% Recommend
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172 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
Leave a review

172 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
Leave a review
"Excellent service and care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot praise Birchwood enough. Under the care of Jamie who went above and beyond for my daughter and husband to get them both their dream cars. Nothing was too much trouble. The service here is second to none and I would very highly recommend.

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"Dean was the perfect salesman! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to Dean for all the help when buying my Mercedes C - class. He blew me away with his knowledge, he answered every single question I had, and knew the car like the back of his hand, he was fantastic. I was given as much time as I wanted when I was viewing the Mercedes, it was nice to break away from the hard selling salesman. I gave Dean the go ahead once I was back from the test drive and the sale was finalised in a matter of minutes. I would happily return again for my next buy, and I look forward to doing so! Dean was a really great help!

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After Sales from Birchwood Motor Centre in response to Dean was the perfect salesman!

Annette your feedback and comments are much appreciated, I will pass your comments onto Dean. Thankyou, Birchwood Motor Centre.

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"Not had to make a call since buying !!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so impressed with the car and service provided to me by Birchwood Motor Centre. I have not had to contact anyone since buying my Kia, it has been absolutely faultless and has been driving like a dream. They did everything they needed to during the purchase and made the transaction as straight forwards and simple as possible. I would definitely use these guys again. 5 stars from me!

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After Sales from Birchwood Motor Centre in response to Not had to make a call since buying !!

Miss B thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Great service - Ask for Kelvin !!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kelvin was my salesman when purchasing my Ford Focus and he was absolutely perfect. He really went out of his way for me and ensured that the transaction was as smooth as possible. He answered every question I had and showed me around the car in great depth. He gave me the keys and let me take the car for a test drive. I fell in love right away and haven't looked back since. It has been running so smoothly and hasn't cost me a single penny in repairs up to now so all is going well! I would definitely recommend these to others they were fantastic and I would definitely purchase from here again.

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After Sales from Birchwood Motor Centre in response to Great service - Ask for Kelvin !!!

Grey your feedback and comments are much appreciated, I will pass your comments onto Kelvin. Thank you, Birchwood Motor Centre.

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"Over the moon😁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am over the moon with the car and service provided by Birchwood, they were so helpful. Nothing was too much of a big ask and they made the transaction as smooth as possible. Thank you Birchwood, I will definitely be back!!

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After Sales from Birchwood Motor Centre in response to Over the moon😁

Thank you for your positive review, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Not a single fault! Outstanding service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot give a single fault about the service provided by BMC. I did have a minor issue with the car and they got it in the garage straight away and resolved this for me. Within a matter of hours I was back to driving my car, and it has been perfect since the fault was resolved. The service they provide is on another level, they are fantastic from to start to finish and even after. The transaction was so fast and efficient and was completely hassle free. I would definitely return to these guys for my next car, but for now I'm super happy with my Mokka!

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After Sales from Birchwood Motor Centre in response to Not a single fault! Outstanding service

Thank you for your positive review Mrs S, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Stress free, enjoyable purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dean is an credit to Birchwood, he was brilliant from the get go and always kept us updated with the progress. He went out of his way to make sure we felt comfortable and accommodated for, he couldn't have done much better. I even sent him a text after the purchase was finalised just to thank very for such a good expereince. Everything was so simple and straight forwards I would highly recommend Birchwood for a stress free purchase.

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After Sales from Birchwood Motor Centre in response to Stress free, enjoyable purchase

Jane your feedback and comments are much appreciated, I will pass your comments onto Dean. Thank you, Birchwood Motor Centre.

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"Nothing short of perfection!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Birchwood Motor Centre are up there with the best dealership I've purchased a vehicle. They really go the extra mile and make sure you have the most successful experience, with-out the usual stress. The lads at the garage, are really really helpful and very clued up. I purchased an S- Max and I even went back a few weeks after and bought another car, as they were just so good and I don't think I would want to go anywhere else. I think I have found my trusted dealer and will definitely be recommending them to others.

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After Sales from Birchwood Motor Centre in response to Nothing short of perfection!!!

James thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"5* service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am one very happy customer... This dealership has provided a 5* service from start to finish. My Zafira has been absolutely perfect and has not missed a beat since I drove it away. The staff were on the ball as well, they were so helpful and really looked after me. I think I will definitely be back and would happily recommend to others.

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After Sales from Birchwood Motor Centre in response to 5* service from start to finish

Thank you for your positive review Asta, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Fantastic through and through!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with the car I bought from Birchwood motor centre, the vehicle is such an enjoyable drive, and is ticking over nicely. The level of customer service was fantastic and remained fantastic until driving away! Furthermore, I had a courtesy call to check I was happy a few weeks later. Thank you Birchwood.

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After Sales from Birchwood Motor Centre in response to Fantastic through and through!

Brynn thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
172 reviews4.8 out of 5 stars — Rated Excellent
Excellent
160
Very Good
7
Average
0
Poor
0
Terrible
5

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Contact Information

Address

Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Greater London
RM12 4EU

Get in touch

01708 456713
http://www.birchwoodmotorcentre.co.uk

Opening times
Mon 09:00 - 18:00
Tue 09:00 - 18:00
Wed 09:00 - 18:00
Thu 09:00 - 18:00
Fri 09:00 - 18:00
Sat 09:00 - 17:30
Sun 10:00 - 16:00

Dealership Statistics

91%
Would recommend this dealer to family and friends
85%
Percent of reviews responded to by this dealer

Additional Information About Birchwood Motor Centre

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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