Car Dealer Reviews is an
official partner of Auto Trader
After a viewing a car on the Birchwood Motor Centre website that looked good and was fairly priced, we called to ask further questions before agreeing to travel the 100 mile round trip to look at it. We were told "it's a lovely motor, top spec!" Shocking!!! The price in the windscreen of the car did not even match the price in the rear window of the car let alone the price advertised on website. In fact the only match was the reg plate! The roof was full of dents, initially the salesman said "oh i hadn't noticed" before going on to say "the previous owner had a roof rack"! The website said FSH, the spec on display with the vehicle said nothing about this, it may well have had FSH but the salesman (after my husband pointed out the dents and iffy paint work here and there) was NOWHERE to be found (keen to sell it then?) The cars for sale are either side of a petrol station so upon returning to our car, we popped into the other office and 'had a word' 2nd salesman was apologetic BUT made no effort to try and pursue a sale! Maybe they don't need the custom, fair enough but with such POOR customer service they soon will!
Reviewer has confirmed their email address
A friend brought a really nice insignia from Birchwood Motors and so recommend them to me based on his experience in buying his car from them. The salesman was helpful and knowledgeable about the car I was interested in but not pushy. I picked up my new car this morning and so far so good. Very happy.
I bought my 2009 ford focus back in 2015 only gripe I have was the car was not cleaned when I picked it up and also the salesman told me that the car was fitted with handsfree systerm built into the radio answer no Other than that I got a good deal
I bought a SAAB from Birchwood Motor Co back in April. The service was very good apart from the fact that the dealer said that the car would be valeted and it wasn't but other than that very good. The car was in very good condition bar a few minor issues including problems with the air conditioning but this was easily sorted out. The car was very good value for money and I would happily recommend this dealership.
Reviewer has confirmed their email address
My family have bought 3 cars off Birchwood motor centre in the last 5 years ,very happy with all of them
Would avoid like the plague! Went down there this weekend to have a look at some cars and while I was there done some checks on my phone. Some cars had different mileage logged that was different on the website. Came across two cars that had failed it's mot (unsafe to drive) and checked on gov website to confirm. Sales people down there said was all ok and valid mot and must be an error on web site (bet that's not the first time they have said that) Didn't say anything to them and said not interested today. Don't risk your life getting in a death trap from them as you will be out of pocket and they get away with it. Place should be investigated!!!
d birch from Birchwood Motor Centre in response to J Price
the mileage difference was from when the last mot was done up to present mileage,do you think car was carried here.the failed mot was the previous one before retest.All cars are pdi before release
My wife dealt with most of of the process when we purchased our Ford in April. I went down myself to sign the paperwork at Birchwood Motor Centre and finalise everything. We were both really happy with the dealership and have recommended them to a friend already. Its been a few months as I said and so far so good as far as the car is concerned.
Reviewer has confirmed their email address
Pleasure to do business with Birchwood Motor Centre. The car I bought from here was Ford S-Max which I can tell you was superb and very clean. I have already recommended Birchwood Motor Centre to a friend, that's how great they are. Completely pain free experience. I have also had no reasn to go back and have any issues resolved by them as there have not been any in 2 months.
Reviewer has confirmed their email address
I really did not have a good experience at Birchwood Motor Centre, there was a lot of things promised that should have been done that havent. Not sure its been serviced which it wasn't to be done. Really not happy, he has made money out of it above the price i paid which was top whack with no haggling. Wouldn't recommend anyone to go here, i did rush things through so i had things done, so many excuses and should have walked away.
Reviewer has confirmed their email address
D birch from Birchwood Motor Centre in response to False Promises
Everything we said we would do is written on deposit sheet,as with the price we don't have to discount and most times we don't ,but please ring me to discuss your queries regards D.Birch
If you are looking for a car in the Essex area then Birchwood Motor Centre may have the right one for you. They have 25 years experience selling used cars and combined with the quality stock in their showroom there is plenty of choice when you pay them a visit. They also offer finance and work with those who have bad credit too.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
| Excellent | 5 | |
| Very Good | 1 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 3 |
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Essex
RM12 4EU
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
Are you the business owner?
Find out about improving your rating by Clicking here
There aren't currently any photos for Birchwood Motor Centre, help complete this page by uploading your own.
What photos are right?
Upper Rainham Road, Hornchurch, RM12 4EU
Upper Rainham Road, Hornchurch, RM12 4EU
Hornchurch Cardrome Upper Rainham Road, Hornchurch, RM12 4EU
12-14 Grenfell Avenue, Hornchurch, RM12 4DN
Roneo Corner, Hornchurch, RM12 4TN
Hornchurch Road, Hornchurch, RM11 1QL
Hornchurch Road, Hornchurch, RM11 1QH
Rush Green Road, Romford, RM7 0LA
South Street, Romford, RM1 2AD
1 Gilroy Close, Rainham, RM13 7LH
Are we missing anything?
You can help complete this section by emailing us any additional details.
Owning your dealership's page is an opportunity for your dealership to sell a service that is currently not available anywhere else. We're not just reviews, we get results.
We know how to speak to your customers and give them a second to none personal service, one they would appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
We thank customers first hand for leaving reviews or in some instances try to resolve any issues.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want to hear more about your dealership's page?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
A title about how the benefits roll out
This is what we do next:
Register you interest above by adding your email address
Start collecting all of our requested information from your customers and make them aware they will receive a call.
See your excellent service offered broadcast on CDR in front of your future customers.
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Get Car Finance
