98% Reviews
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94% Recommend
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273 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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273 reviews from our car dealer reviews community

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"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Received great service from Jamie at Birchwood can’t fault him at all, friendly and willing to help at all times, hopefully see you again in the future.

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Aftersales from Birchwood Motor Centre in response to Great Service

Thank you for your positive review George, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Amazing from star to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was in search of a Vauxhall Zafira Tourer for my daily commutes, but my experience at another dealership was overwhelmingly stressful. Thankfully, I decided to give Birchwood Motor Centre a try, and from the moment I walked in, I felt at ease. There was no pressure from the salesman as I took a look at the car. When I was ready to proceed, Tej was there to arrange a test drive for me. Once I was certain I had found the perfect fit, he walked me through the paperwork smoothly.

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Aftersales from Birchwood Motor Centre in response to Amazing from star to finish

Rachel your feedback and comments are much appreciated, I will pass your comments onto Tej. Thankyou, Birchwood Motor Centre.

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"Wouldnt buy a car from anyone else. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This February I bought my 4th car from Birchwood Motor Centre, and once again I am extremely pleased with the service and the car. I ended up choosing a Nissan Qashqai this time around out of there extensive selection of cars and its perfect, people usually say 5* service but there isn't a star rating number high enough. Thanks Guys!

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Aftersales from Birchwood Motor Centre in response to Wouldnt buy a car from anyone else.

Mr M, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"⭐⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great dealership, along with great customer service from Mitch. Overall a 6/5 star service.

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Aftersales from Birchwood Motor Centre in response to ⭐⭐⭐⭐⭐⭐

Thank you for your positive review Teddy, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Top Marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I live within walking distances of Birchwood Motor Centre, which meant when I was after a new car it was only fair I had a little look. When I first got there I was kindly greeted by Jamie, I explained to him I was only looking at this point in time, and he was great about thi - he said no worries, if you need anything ill be over here. Amazing! No pushy sales, which gave me time to browse. I ended up with a great Ford Kuga and I am really happy with the car. I did have a couple of issues with the car initially, as you would expect with a second hand car, but I cant fault Jamie and the team at Birchwood Motor Centre on how quickly they dealt with these issues, I was in and out in the same day. Thank you Jamie - You were great!

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Aftersales from Birchwood Motor Centre in response to Top Marks

Martin, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"6 cars and counting "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I was needing a upgrade I knew exactly where I was heading, I have bought 6 cars from Birchwood Motor Centre over the years, I can honestly say there isn't another dealer like these, they are helpful, friendly, I can say with confidence that I will go back there again in the future.

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Aftersales from Birchwood Motor Centre in response to 6 cars and counting

Thank you for your positive review Mrs M, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"No pushy sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We decided on a new car, so the wife an I picked a day and drove around the dealerships near us. We are not the type of people that will buy the first thing we see , and wanted to make sure we were making the right choice. We knew about Birchwood Motor Centre and I am sure we bought a car from them in our earlier years. But anyway, we arrived there around 10am, had a lovely chat with Mitch and a little look at the car, but wanted to continue to shop about. About 6 hours pass and we have been to a few more dealerships but the Citreon C4 at Birchwood Motor Centre was ranking 1st in our books. So he headed back, at this time it was about 4pm, but Mitch greeted us with as much energy as he had in the morning, he sent us out on a test drive so we could get a feel for the car and then we were happy to go ahead. An hour later we drove home in our new car, the whole experience was absolutely brilliant, no pushy sales tactics just a honest conversation and good quality cars. When we are in need for another car in the future, I would return and most defiantly recommended.

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Aftersales from Birchwood Motor Centre in response to No pushy sales

Peter your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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"Ford Focus "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Ford Focus from Birchwood Motor Centre back in Feb, it was a great experience. All the staff are very nice and polite, very informative. I have been using my car everyday and its been bob on.

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Aftersales from Birchwood Motor Centre in response to Ford Focus

Adam thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"They really do bend over backwards for you..."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found Birchwood Motor Centre, whilst I was going through Zuto to get my car finance. They have a recommended dealer list and I thought if my finance company are recommending them they have to be good, and they were not wrong this dealership is fabulous! Throughout the initial conversations I didn't speak to them much due to Zuto doing allot of the discussions for me. But when it came to saying yes to the car I was speaking to the salesman Mitch, he was very friendly and chatty, extremely knowledgeable about the car and answered all of my questions. Due to me living quite far away from this dealership I opted to get the car delivered. The car was delivered to my home by a staff member of Birchwood Motor Centre who lives locally to me and he was very pleasant and punctual. For the first month of having the car I was in love, then slowly the Focus started to have some issues, I called them up at Birchwood Motor Centre and they were beyond helpful. Due to the distance I was from them, they offered to get a mechanic to come to my home to do a diagnostic, then would rectify the issues close to my home, which meant I didn't have to make the drive to them, this really impressed me. Since that call they have been extremely attentive and communicating regularly with me. They have bent over backwards to help me, where other dealers may have washed there hands and said its not our problem. I'm looking forward to getting my car working to its full potential soon and I cannot thank them enough at Birchwood Motor Centre for there help.

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Aftersales from Birchwood Motor Centre in response to They really do bend over backwards for you...

Thank you for your positive review Michelle, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Jamie is Brilliant!! 🌟"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I used Birchwood Motor Centre recently to buy my new Toyota Yaris and it was an amazing experience. The car is fabulous, Im really enjoying it. But I have to say the star of the show has to be Jamie, he was amazing with me. You see I am from the Ukraine, and English isn't my 1st language, so I was struggling slightly in parts to understand, but Jamie slowed everything down for me, he spent along time with me to help me understand everything, I left the dealership with confidence in my new car, as Jamie explained everything so thoroughly to me. Thank you Jamie, your time and kindness will never be forgotten and if I ever need a car again, Jamie will be the only one that I will go to

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Aftersales from Birchwood Motor Centre in response to Jamie is Brilliant!! 🌟

Natalie your feedback and comments are much appreciated, I will pass your comments onto Jamie. Thankyou, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
273 reviews4.9 out of 5 stars — Rated Excellent
Excellent
256
Very Good
12
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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