Car Dealer Reviews is an
official partner of Auto Trader
My warning light for tyre pressure sensors came on during my journey home from purchasing the vehicle for £20k+. They have been promising me a repair for 11 months. Nothing but excuses.
Reviewer has confirmed their email address
Purchased a vehicle from Birchwood Motor Centre and a few months later engine completely failed and cost £2.5k to repair, contacted Birchwood Motor Centre and they told me they would offer no warranty or assistance and would not respond to any emails. Be very careful when purchasing a car from this company as it seems once your off the forecourt they are not interested if you have any faults with the vehicle and it will cost you a lot of money for repairs.
Reviewer has confirmed their email address
Paul Shuttlewood from Birchwood Motor Centre in response to Car had issue with Engine shortly after
Hi Chris if your cars is in warranty period we will be pleased to have a look at it
Just purchased a great car for my son. All the staff were friendly and we had no pushy sales pitch. We are really happy with our purchase. Thanks Paul /Sarah.
Reviewer has confirmed their email address
I bought a car from Birchwood Motor Centre earlier this year, unfortunately there was an underlying fault with the car. Birchwood sent it for repair a number of times, supplying a courtesy car each time to keep us going. The issue could not be fixed however Mitchell and Kelvin advised us we could change the car for another at the showroom. Unbelievable Customer service from start to finish where they really did go the extra mile for me and my family. Will definitely use them again!
Reviewer has confirmed their email address
Very disappointed with birchwood motor centre.did 120 mile round trip only to be told the car was CAT whatever insurance repair etc .Nothing on the website says the car had a CAT so was not impressed.I was told by the salesman most of their cars are CAT insurance repaired. I even spoke to the salesman before the drive down and never mentioned anything about the CAT repairs.Dont have a wasted morning like I did.
Paul Shuttlewood from Birchwood Motor Centre in response to Avoid
The few cars we sell that are cat n or s are clearly stated on autotrader
Excellent customer service. Very knowledgeable and friendly staff with no pressure to buy. Highly recommend Birchwood Car Centre.
Not sure why you have a few negative reviews but my experience with Birchwood Motor Centre has been great!! Highly recommend have been recommending already :)
I have had 6 cars from here all way gave me the best help and looked after me
Reviewer has confirmed their email address
Very impressed with their customer service, they have a real family feel to their business approach and that comes through while assisting customers with their needs. The overall experience has been faultless and I will be recommending them to friends and family. Great bunch!
If you are looking for a car in the Essex area then Birchwood Motor Centre may have the right one for you. They have 25 years experience selling used cars and combined with the quality stock in their showroom there is plenty of choice when you pay them a visit. They also offer finance and work with those who have bad credit too.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership
| Excellent | 15 | |
| Very Good | 1 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 7 |
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Essex
RM12 4EU
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Birchwood Motor Centre, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Get Car Finance Here
Search Cars For Sale
Car Leasing Available Here