51% Reviews
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89% Recommend
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141 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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141 reviews from our car dealer reviews community

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"Incredible experience with this dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic people selling very high quality cars! I cant tell you how incredibly helpful, polite, professional and HIGHLY knowledgeable the boys are. There isn't a questions they can't answer, they really are very good at what they do, and they enjoy it - you can see that. I cannot fault the whole process of buying a car here, the car is amazing, the service was next to none and the whole experience was so enjoyable!! I highly recommend visiting the boys at Birchwood - you wont regret it!

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"Perfect customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Corsa for my for son and thankfully he passed his test yesterday, which is amazing! I'm glad he will be able to enjoy the car fully now! We dealt with Mitchell when buying it and there was no pressure he gave lots of time to look around and ask questions (even though it was clear my son really wanted the car) he never assumed we was buying and still kept the options open. Really excellent from start to finish, it was a personal service and I could tell Mitchell was passionate about what he was doing. I will be back in the future and have already passed on recommendations to friends.

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"Repeat happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my 3rd car from Birchwood and its always a straightforward quick process. I bought a VW polo and its lovely, tis so nice to drive, I find myself making up excuses to drive it 🤣 Everything was sorted for me with no hassle and everyone is lovely to deal with, you wont feel under pressure and the guys will help their god damn hardest to get what you want. I wouldn't go anywhere else for my cars. I highly recommend!

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"Thanks Birchwood "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second time I have bought a car from Birchwood and both times they have been fantastic with me, answering any question or query and couldn't of done anymore for me! Always amazing personable customer service and I will be back for my third when I'm next upgrading! Thank you so much to everyone at the dealership

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"Efficient staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Love my new Range Rover Evoque its such a gorgeous car. Thanks to Jamie who sorted it out for me, he gave me a full run down of the car, its functions gadgets etc, he was brilliant and very efficient. I'll be back to them for sure in the future plus will recommend to friends and family!

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"VW scirocco "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would not hesitate to recommend Birchwood to anyone looking for a used car, the service was first class and everybody I spoke to was very friendly. I recently bought a VW scirocco, the car was pristine when collecting, but not long after I discovered a couple of leaks on the car. I contacted Mitchell (who I dealt with when buying) and he got the leaks sorted right away, the car was booked in, repaired and ack to me in no time, he was so helpful. Since having the car back its running perfect, I'm so chuffed with it and wouldn't think twice about buying me next car here.

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"First class 👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Astra and I've been on a couple of long journeys so far and its been great, very reliable and its really comfy for long distance too. The car was delivered right to my house and went through a whole lot quicker than I even expected! I cant fault the service or how quick and easy it was. Everyone was a pleasure to deal with, I've already recommend this dealership to a friend of mine. Amazing all round, 10 out of 10!!

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"Off the rocks service!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where do I start? The service from Mitchell and Jamie was absolutely outstanding from the very minute I saw the car online to when it was delivered. Any questions I had they bent over backwards for me. Everyone I spoke to was friendly and ever so welcoming. First class service I honestly couldn't be happier, I had to call to ask how to take the petrol cap off and even that wasn't a problem for them, the experience was different to anything I've ever had. The car I bought is absolutely stunning, I'm totally over the moon with it. When I had to tax the car I couldn't do it so they did it straight away for me honestly nothing was too much trouble and they really helped me out. I built a personal relationship with them all and thank you to every single one of them... Off the rocks!!

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"Best of the best"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been here few times now for my cars and I 100% would only go to Birchwood to buy my cars. I have sent loads of people to them because they really are number 1! Best of the best by far and you will not be disappointed buying a car here. My car I bought was a BMW X3 and its a gorgeous car. Great dealership with amazing cars!

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"Amazing!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm one very happy customer, superb customer service from Jamie I cannot speak highly enough of him he was so so helpful and displayed excellent communication, he was on the ball from the get go! I had no complaints what so ever, when I picked the car up it was spotless, it looked great. I will be recommending moving forward!

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
141 reviews4.8 out of 5 stars — Rated Excellent
Excellent
131
Very Good
5
Average
0
Poor
0
Terrible
5

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Contact Information

Address

Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Greater London
RM12 4EU

Get in touch

01708 456713
http://www.birchwoodmotorcentre.co.uk

Opening times
Mon 09:00 - 18:00
Tue 09:00 - 18:00
Wed 09:00 - 18:00
Thu 09:00 - 18:00
Fri 09:00 - 18:00
Sat 09:00 - 17:30
Sun 10:00 - 16:00

Dealership Statistics

89%
Would recommend this dealer to family and friends
51%
Percent of reviews responded to by this dealer

Additional Information About Birchwood Motor Centre

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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