Jamie was amazing and the reason I say that is because he wasn't pushy or following us about. He left us to it and if we had any questions we could just go ask. He was generally happy to help. There was a few things with the vehicle that needed sorting and he got it all done for us. I was really happy with how everything went, and I think the way they work at Birchwood other dealerships should take notes! In regards to the car I am very happy with it, so much easier to drive than the car I had prior so I am pleased, Would of course rate my experience 5 stars.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Other dealerships should take notes!
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
I was looked after very well by Luke. He did everything he could to get me the best deal, was very upfront about everything and had great communication throughout the process. Highly recommend!
Reviewer has confirmed their email address
Aftersales from Dealership in response to Highly recommend
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
I really love the car I got, I went for a Jeep and it is great, been driving it around quite a bit and had no issues. I was dealing with Luke during the sale and he was great. I felt like we were really looked after and informed throughout the whole sale. There was a missing lead which he said he will find and get sent to us, which he did, so it was nice to see that he actually followed through with what he said. It was a very nice experience thanks to him.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Thank you Luke
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
It's a top rated motor company and Jamie is an extremely honest man and we will be buying again and we've already passed on the details to two of our friends.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Top rated motor company
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Great vibes and great people. They let you take your time checking out the car in private with no pressure and made the whole process simple. Any feedback I gave was dealt with straight away with zero pushback and I never felt a lick of doubt when buying from them. Luke and Jamie, you're both awesome, thank you!
Reviewer has confirmed their email address
Aftersales from Dealership in response to Great vibes and great people
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
5, no pressure from sales, happy to fix minor flaw with vehicle pre-purchase, and excellent after sales support.
Reviewer has confirmed their email address
Aftersales from Dealership in response to No pressure from sales
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Brilliant help on buying new car in December from Kelvin & the team at Birchwood - went to see the car, was given the keys to take a good look around & gave it a test drive on their track. Purchased and delivered to my house two days later when it was convenient for me! Had a slight issue with the windscreen which had a chip on arrival, but the team got this fixed for me so quickly (within the first week!). The engine light showed up as well, and they fit me in to take the car and removed the light - the car has been smooth sailing since! Since then, I have had the car serviced externally by Citroen and it is in great nick (except for two tyres that I will need to replace within the year to come) Very lovely people, and very helpful before & after purchase - and I am very happy to be back on the road again! 🚗
Reviewer has confirmed their email address
Aftersales from Dealership in response to Very lovely people, and very helpful
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
My previous car kept breaking down, so I traded it in at Birchwood Motor Centre for an MG GS, which I'm happy with. I was recommended to the dealership by my neighbour. The salesman was friendly and helpful.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Friendly and helpful
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Birchwood is probably the best dealership I have been to, the service was amazing on the day, and they could not have been more helpful. I'd give it 100% 5 stars.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Best dealer i have dealt with
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
After looking online for a BMW 4 Series, I specifically wanted a white 4 Series, which I found advertised at Birchwood. We had some small issues with it not passing its MOT, but we contacted Jamie, and he helped us resolve the issues, so he was helpful after the purchase as well as on the day. Happy with the purchase now, I definitely found the 4 Series I was looking for.
Reviewer has confirmed their email address
Aftersales from Dealership in response to BMW 4 SERIES
Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks Again, Birchwood Motor Centre.
Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.
All cars are HPI Checked and report can be issued upon request.
We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.
We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.
We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.
We look forward to meeting you, your family and friends and assisting you in buying your next car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 552 | |
| Very Good | 59 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 6 |
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
RM12 4EU
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 17:30 |
| Sun | 10:00 - 16:00 |
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