98% Reviews
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92% Recommend
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414 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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414 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
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"No concerns "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is going well. When I first enquired about the car I was greeted by the lovely sales team, who were very informative and really good to deal with. 1 test drive later and the car was mine. I've had no concerns just yet, s I'm happy.

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Aftersales from Birchwood Motor Centre in response to No concerns

Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.

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"Dean was a lovely gentleman"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dean was a lovely gentleman and I had confidence in everything he told me about the car and the paperwork. He wasn't trying to rush anything while I was making my decision and after explaining something he wouldn't go onto the next thing until I didn't 100% get it. I only tend to do local trips but the Nissan has been great for now and I can't complain. If someone asked me where I got my car from I'd happily recommend Birchwood Motors.

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Aftersales from Birchwood Motor Centre in response to Dean was a lovely gentleman

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.

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"I love my Lexus "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Definitely deserving of five stars without a doubt. The Lexus is the best car I've ever driven, coming away from BMW and Mercedes which I won't be going back to. Jamie was amazing because he told me everything I needed to know about the car before going ahead with it, giving me full confidence. Faultless overall.

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Aftersales from Birchwood Motor Centre in response to I love my Lexus

Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.

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"Returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second car I've got from Birchwood and I'm very happy with it. I've already recommended them to my son to get a car from here.

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Aftersales from Birchwood Motor Centre in response to Returning customer

Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.

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"Made to feel very welcomed"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was my first time visiting this dealership and it was nice to feel welcomed on arrival instead of being surrounded by salesmen. The team let me look around the car at my own leisure, and once I was ready for some more information, someone was on hand to help. A short test drive later and I was happy to take the car. Since driving away the car has been great but I've only been out in it a few times so it's something I'll keep an eye on, but I'm happy overall.

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Aftersales from Birchwood Motor Centre in response to Made to feel very welcomed

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.

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"She has settled into the family nicely "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just want to say that I do not miss my Merc at all. My BMW has been amazing, and I couldn't be happier with her because she looks good and drives like a dream. She is all settled into the family now with some private plates on and she has a name to top it off. The team at the dealership has been amazing, they've done everything they said they were going to do and got any issues resolved without any pushback. I'd be more than happy to recommend them to anyone looking for a car.

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Aftersales from Birchwood Motor Centre in response to She has settled into the family nicely

Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.

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"My Toyota is mega "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service from the guys at Birchwood Motor Centre. The whole sale was really professional and I couldn't ask for anything better. As for the Toyota the car has been mega to say the least. I'm just waiting on some floor mats to be delivered to make it the perfect experience, but I know the guys are sorting it.

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Aftersales from Birchwood Motor Centre in response to My Toyota is mega

Your feedback and comments are very much appreciated - We'll be sure to pass them on to the team. With thanks, Birchwood Motor Centre.

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"Very helpful 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All is going well with my new car and up until now I've got no issues to report. I'm no good with names but I think the lad who looked after me was Jamie, who was very polite and more than helpful from start to finish. When I came back to collect the car it was nice to see it had a full valet. I wouldn't change anything about my visit.

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Aftersales from Birchwood Motor Centre in response to Very helpful 😊

Thank ever so much for your positive review! Feedback like this goes a long way & we're pleased to hear your enjoying your new car. Thanks again, Birchwood Motor Centre.

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"First-class service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my Nissan Juke for 5 weeks now, and I’m absolutely loving it! It’s a lovely, lovely car. Kelvin was the gentleman who looked after me and he very informative, not pushy at all, and super helpful. Definitely a 5* service! This is my 3rd or 4th time going back to Birchwood Motor Centre, and the guys are so experienced. It’s always a nice atmosphere, and the transaction from part exchanging my KA to the Juke was easy. Every time I go in, it gives me peace of mind knowing I’ll be in good hands. First-class service!

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Aftersales from Birchwood Motor Centre in response to First-class service!

Huge thanks for taking the time to leave a positive review - it's very much appreciated. Thanks, Birchwood Motor Centre.

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"Simple from start to finish"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My third purchase from these guys. Birchwood have been great, and Jamie was really nice and professional, and didn’t pressure or rush me. It was a simple process from beginning to end.

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Aftersales from Birchwood Motor Centre in response to Simple from start to finish

Bogdan thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
414 reviews4.8 out of 5 stars — Rated Excellent
Excellent
376
Very Good
33
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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