Chiarina F, October 2024
"5/5 service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The whole team was brilliant from the start, middle, and up to now if I had to get in touch with them. They sold me the Audi RS7, and it's an absolute treat, they really couldn't do enough for me. They allowed me to test drive the car as well. 5/5 service.
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Aftersales from Blackstone Motors Ltd in response to 5/5 service
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Blackstone Motors LTD. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts are paying off. We look forward to seeing you again in the future!
Toby D, October 2024
"My BMW 520D XDRIVE "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Top notch from start to finish. The sales team were professional and very knowledgeable about the vehicles they were selling, which is one of the reasons I'd happily recommend them.
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Aftersales from Blackstone Motors Ltd in response to My BMW 520D XDRIVE
Thanks ever so much for your kind words - We really appreciate the time you've taken to tell others about your experience! Your feedback's hugely valuable and we wish you all the best with your new car.
Jason, October 2024
"Very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The BMW X5 that I bought is perfect for my business. I am very happy with my latest acquisition. Thank you Blackstone Motors.
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Aftersales from Blackstone Motors Ltd in response to Very happy
Thanks for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Blackstone Motors Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Mrs K, October 2024
"Cherry on the cake"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My son is in love with his BMW X3. I don't think I've seen him since he bought it. He went to a few dealerships with me and his dad. It wasn't the cheapest car that we were looking at, but it was the one that he wanted, and the extra features on it are the cherry on the cake. I need a new car, so I'll be back in March.
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Aftersales from Blackstone Motors Ltd in response to Cherry on the cake
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Blackstone Motors LTD. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts are paying off. We look forward to seeing you again in the future!
Kashif A, October 2024
"Well valeted"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy with the BMW M340i that I bought through Blackstone Motors. I was also happy with the sales team and how the car was presented to me. I arranged to come back and collect the car, which was well valeted and good to go when I arrived.
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Aftersales from Blackstone Motors Ltd in response to Well valeted
Thanks ever so much for your kind words - We really appreciate the time you've taken to tell others about your experience! Your feedback's hugely valuable and we wish you all the best with your new car.
Maureen H, October 2024
"The perfect little car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm quite a short person and normally I need a cushion on my seat, so I'm able to reach the pedals but the Citreon C1 I got was the perfect little car for me. I went to go and look at my car while I was on my lunch because the dealership is local to me. They weren't forceful because I wanted to think about it before buying. I went back the next day and bought. I'm very happy with the service I received.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to The perfect little car
Thanks for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Blackstone Motors Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Usman R, October 2024
"Cant wait to take it out for a spin"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Overall, I'm happy with my Porsche Taycan. It has been recalled in due to the axels, but this is a Porsche fault and not the dealerships, but they're replacing it for me, and I'll have my car back for Friday, and I can't wait to take it out for a spin again. But my experience with the dealership has been faultless.
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Aftersales from Blackstone Motors Ltd in response to Cant wait to take it out for a spin
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Blackstone Motors LTD. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts are paying off. We look forward to seeing you again in the future!
Mayur M, October 2024
"KIA EV6 GT-LINE "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Kia is doing alright at the moment. The staff were good while I was making my purchase and I'm happy to give them 5*. The dealership accepted my old car as a trade-in, and I felt they quoted me a price based on my description over the phone and they also checked it when I got to the forecourt.
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Aftersales from Blackstone Motors Ltd in response to KIA EV6 GT-LINE
Thanks ever so much for your kind words - We really appreciate the time you've taken to tell others about your experience! Your feedback's hugely valuable and we wish you all the best with your new car.
Andre T, October 2024
"I needed a run-around"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I needed a cheap run-around, which is why I chose my Volvo XC40. I didn't know what I was going to get until I got there and had a browse, but the staff were very patient with me. They did everything they could to find the right vehicle for me and get me the best price possible, even though the Volvo was already at a good price.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to I needed a run-around
Thanks for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Blackstone Motors Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Domenico K, October 2024
"BMW 520 M Sport"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Please with the BMW 520 M Sport. The service I had received was above and beyond other companies. It's what I would expect from a dealer that is actively selling high-end vehicles. I only had one issue, which was the spare key was broken. I live a fair way from the site, so I bought a spare key for myself, and they said they would refund me for it! which was a suitable resolution for us both.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to BMW 520 M Sport
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Blackstone Motors LTD. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts are paying off. We look forward to seeing you again in the future!
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