David Sloane, very nice sales executive to speak with and friendly he took care of me gave me a cracking deal and good advice for my next car I will strongly advise motorpark are great place to buy a car they try there best to beat anyone and great savings on service costs too im very happy I attend to become a loyal customer for along time.

Bamboozled us and confused us into a paying more for the vehicle instead of it being part exchanged . David the salesman lied to us , the manager didn’t want to hear our case. Totally inept staff and my recommendation is that you don’t touch them with a barge pole .

Went to look at new Mazda Cx30. Had test drive and loved it. Ordered new car and was delivered within three weeks. Great customer service from David Sloane who went above and beyond to ensure that I had the car as ordered and even helped me with the baby seat. Would highly recommend. During the whole process David kept in regular contact with me and was always happy to answer any questions I had. Definitely one of the most professional car sales person I have ever met.

Car not as advertised, various features missing. Stated advert was Head Office error, then fault of DVLA.. Told me they could put want they want on advert as they have disclaimer which covers them. Arrogant rude management who once realised they could not get sale were dismissive and no apologies despite having travelled over 100 miles to purchase. Getting a sale at all costs was their mantra. Would not like to think if purchased a car and had problems under so called warranty. Thank goodness didn’t. Appalling.

Avoid this branch

The sales team are helpful and happy to take your money but the after service team are horrendous! DON’T WASTE YOUR MONEY! We bought a car that still had 6 months manufacturer warranty left on it. We were advised not to take Warranty for Life out at the time of sale as we still had 6 months manufacturer warranty. Contacted them to take out the Warranty for Life to now be told this needed to be taken out within 30 days of purchase - not what we were told!!!!! Also the manager, Barry was very rude and unprofessional! The right hand doesn’t know what the left hand is doing here. Think carefully before wasting your money!

We went to Bolton Motor Park trusting them to help with our new car , the first car we purchased had to be returned after 2 days , we had taken finance we told them the car was not road worthy as a computer error and deemed unfit to drive.. we asked to change the car , they gave us a courtesy car which we used as we searched .. not knowing that they were holding out for 6 weeks so we when we did manage to find a car they charged us in excess of £800 extra and even had a car for the first taken as a deposit . we have now got a car which we were told when purchased we had 6 months warranty and now we are told only 30 days as a fault is showing .. we have a finance with them so now we are paying over the odds .. They are slow at getting back and no communication with the staff the service dept are no help and customer service in that dept is bad.. we give them 1 star .... DO NOT USE !!

Having had the unfortunate experience of buying two cars from this dealership I have to say they are the worst I have ever dealt with by some distance. Customer service is virtually non existent, the preparation of the used vehicles they sell is poor and they can't seem to make decisions when it comes to sorting out warranty claims. Organisation as a whole seems hopeless from the sales management team through to the workshop staff. If you want to buy a new or used Mazda I would go to any franchised dealer other than this one because if you have any problems after buying your car from Bolton Motorpark you will likely be in for a pretty bad time trying to sort it out. My overall experience with them was an absolute dogs dinner.

Was promised a stock list by e mail. Nothing received as promised Poor customer service from Bolton Motor Park.

Mazda at Bolton Motor Park will ignore you the minute you hand over your money. The customer care is dreadful. I bought a used car under the promise that some cosmetic damage from a previous owner would be fixed within 2 weeks of purchase. I spent the next 2 months calling Mazda twice per week trying to get it booked in. Every call they said they would find out when they could book it in and call me back. So far I've rang them 17 times since buying the car, sent 4/5 emails, contacted customer relations and been back into the garage only to be turned away. Don't buy from Mazda. Next stop Motor Ombudsman...