23% Reviews
replied to
61% Recommend
to friend


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13 reviews from our car dealer reviews community
Leave a review for Brownroyd Motors Ltd

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13 reviews from our car dealer reviews community

Leave a review for Brownroyd Motors Ltd
Click on the stars to start your review
"Great buying experience "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent range of well prepared stock and great staff too. Highly recommend Brownroyd Motors.

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"Avoid"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mercedes Benz c class c220 cdi sport from them for nearly £10k the car had issues they hid the mot certificate it had x3 nearly bald tyres injector 2 was leaking all 4 alloy wheels were corroded one rear door didn’t work they claimed the car was showroom condition when I complained they said sorry they’re nothing we can do apart from buy the car back from you for £6k this was a few day’s after purchase I refused.

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+26 Found this review helpful

Adam Ray from Brownroyd Motors Ltd in response to Avoid

Purchased vehicle in August 2015, call June 2018 to report defects to vehicle. Tried to explain 6 month warranty expired 2 an half years ago, however proceeded to leave negative feedback. I’m not sure what we are meant to do.

"Kid in a Candy Shop !! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a stunning 1 Seires Msport from the Guys at Brownroyd. Steve was an amazing help. He could not do enough for us. 5 star service

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+0 Found this review helpful
"Happy punter"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just returned after a 5 hour round trip to collect my new motors. Can’t be happier, car better than described, and superb customer service.

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"5 Stars! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys at Brownroyd Motors were helpful and knowledgeable about cars. The Ford I bought was in good condition also really clean. As a whole it was great and would recommend!

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"Andrew Fenwick"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hassle free purchase, car was in stunning condition and as discribed. Nothing seemed to much to ask at Brownroyd Motors, would defo return for my next purchase on this experience.

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+1 Found this review helpful
"Good Experience"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good all round experience of the hazadous task of purchasing a new car. Honoured the part exchange price even though there were few issues with my cars. Finance promptly arranged, we drive away within a few hours. 2 months in new car running superbly. Would recommend looking at there website when looking for a new car.

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+4 Found this review helpful
"Alol"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brownroyd proudly proclaim that " their cars are prepared to the highest standard" would beg to differ. Car provided with 12 month point of Sale MOT. 1 week later front spring broke, Fuel filter was leaking. In fairness they retreived and rectified. Not long after had a service where i was informed both rear shocks needed changing (£500 cost) plus Front brake discs. Brought these significant issues to Brownroyd's attention who didn't even provide me with the courtesy of a reply. Would probably not buy from these again as trust and respect are important virtues for me.

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+5 Found this review helpful
"Paul"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a £20k car from Brownroyd Motors which after delivery and an inspection by the main dealer was found to be unroadworthy. Brownroyd flatly refused to acknowledge any of the issues and I only achieved satisfaction by taking the firm to the County Court where my case was won on every count. Be wary. This isn't a motor dealership you can trust.

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+3 Found this review helpful

Adam Ray from Brownroyd Motors Ltd in response to Paul

Hi Paul You had the vehicle inspected by the AA prior to the purchase who gave it the clean bill of health hence why you drove from Cardiff to collect the car. I have the report from VW who inspected the car after purchase there is no mention of the car being unroadworthy, beside I do not believe a unroadworthy car would have drove from Yorkshire to Cardiff? The only advisory be the AA was rear tyres would require changing in 2000/3000 miles for which we discounted the price by £300. It's not totally correct the courts awarded you full settlement rather for a full service when you had originally claimed £9000 but said you would be happy to accept £7500.

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"great car but warranty is worthless"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Porsche from this dealership in May, The warranty that was sold with it is completely useless. There is a leak on one of the rear seals and they wont touch it stating that its wear and tear. Now having to pay out a lot of money to have it it repaired. Other than that I am happy with the car and glad that I bought it and I would still recommend the dealership but the warranty company are terrible.

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Dealership Information

Brownroyd Motors Ltd is an Independent dealership that is based in Bradford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews3.5 out of 5 stars — Rated Very Good
Excellent
8
Very Good
0
Average
0
Poor
1
Terrible
4

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Contact Information

Address

Brownroyd Motors Ltd
Duncombe Street
Bradford
West Yorkshire
BD8 9AJ

Get in touch

http://www.brownroyd.co.uk

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Dealership Statistics

61%
Would recommend this dealer to family and friends
61%
Thought the dealer was knowledgeable and helpful
55%
Thought issues were resolved quickly and easily
23%
Percent of reviews responded to by this dealer

Additional Information About Brownroyd Motors Ltd

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