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246 reviews from our car dealer reviews community
Leave a review for Brownroyd Motors Ltd
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246 reviews from our car dealer reviews community

Leave a review for Brownroyd Motors Ltd
Leave a review
"Unprofessional lies and dishonesty"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst dealership ever, dealt with Jack, paid deposit, a few days before I go collect the car get a text saying they realised it had a none stock exhaust, damage to sensors getting it off so refunding deposit sorry. Within minutes the cars relisted on Autotrader at a higher price with the none stock exhaust now listed as a feature so clearly not removing it all, total lies, don't waste your time with these cowboys, avoid at all costs, tones of terrible reviews on Google to so wish I'd check them first, can't actually find a worse reviewed dealership.

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"Outstanding customer service and care. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BROWNROYD MOTORS was by far the best dealership experience when purchasing our new car! The staff were professional, honest and most of all kind. All our questions were answered and nothing was to much. We are so happy to have bought our car from them and would definitely recommend a visit if your due a new car. You will NOT be disappointed!

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"Smashing customer service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Smashing customer service from everybody at Brownroyd in Heywood, I have never received customer service as good as this before. They were helpful, friendly, accommodating, courteous,... everything you would want a dealership to be! My BMW is perfect and is better than I ever expected it to be, I am over the moon with my purchase and would definitely return and recommend again!

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"Great car buying experience 👏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Mercedes here and I'm over the moon with it. Its in really good condition for a second hand car. A friendly and helpful salesman and everybody else I met was pleasant too. I would buy another car here in the future...

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"Great condition for a 2nd hand car!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to view a car that I had seen online, the car was in great condition when I went to view it and it was presented very well, the salesman seemed highly organised and had everything in order ready for the sale. He did not pressure me into purchasing my car, however, he showed me around it in great detail and seemed to be highly knowledgeable which is always reassuring. It was a very simple transaction and rather quick as well! I am loving my new motor and would definitely pass on my recommendations to others!

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"No less than 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really pleased with my new Beemer. It is really nice and much better than I expected. The staff were sweet to deal with they answered anything that I asked and with the right answer not just making it up as they go along... like usual. They provided nothing less than a 5 star service and I highly recommend them.

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"Fantastic at what they do! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wow, what a car my Mercedes is! It drives perfectly and is very smooth. The salesman provided brilliant customer service, I was able to take my time when viewing the car and didn't feel pressure into the sale, the salesman said 'give me a shout if you need anything' and left me to it. Without a doubt I would highly recommend Brownroyd Motors if you are in they Heywood region, they are fantastic at what they do!

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"Loving my E-Tron! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a long and hard search for the perfect car we came across it at Brownroyd Motors. We organised to see the Audi E-Tron and was pleasantly surprised at its immaculate condition, it is a gorgeous car and really stands out from the crowd. All of the staff were a great bunch of people, they all looked after me exceptionally well, they answered all of my queries and provided a very detailed handover on collection! I highly recommend!

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"Only use these from now on! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brownroyds have provided me with the best service I have ever received, their team were amazing from the moment I stepped foot there. They really value every customer that walks through their doors and go above and beyond to deliver the best service. My Mercedes is a gorgeous car and looked better than I ever imagined it to be, it looked better in person than it did online. I cannot recommend these highly enough, and will only be using these from now on!

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"Very polite and made me feel welcomed! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The people at Brownroyd Motors were very polite and made me feel welcomed. I had no issues whatsoever with the customer service, really friendly and they were actually a really nice bunch of people. My car is lovely and drives exactly how I imagined it would be so I can't complain. I would definitely buy from Brownroyd Motors again if I wanted to change.

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Dealership Information

Quality car retailer of Heywood

Brownroyd Motors Limited is a small family run business with over 20 years experience in retail motor industry. Specialising in sports, prestige and 4x4 wheel drive vehicles such as Audi, BMW, Mercedes, Porsche, Landrover and VW.

We are dedicated to providing a unrivalled service and customer care is our prime objective. Located within our newly refurbished site, we have a team of trained technicians and a qualified body shop. Rest assured when presented all our vehicles are in pristine condition and in excellent mechanical condition.

Brownroyd Motors Limited prides itself of offering main dealer quality and customer care without the main dealer prices.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
246 reviews4.6 out of 5 stars — Rated Excellent
Excellent
207
Very Good
24
Average
0
Poor
5
Terrible
10

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    Contact Information

    Address

    Brownroyd Motors Ltd
    Hardfield Garage 34 Manchester Street
    Heywood
    Greater Manchester
    OL10 1DL

    Get in touch

    01706 621331
    http://www.brownroyd.co.uk

    Opening times
    Mon 09.00 - 17.30
    Tue 09.00 - 17.30
    Wed 09.00 - 17.30
    Thu 09.00 - 17.30
    Fri 09.00 - 17.30
    Sat 09.00 - 17.00
    Sun Closed

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Brownroyd Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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