36 reviews from our car dealer reviews community
Leave a review for Browns Autos
Leave a review

36 reviews from our car dealer reviews community

Leave a review for Browns Autos
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very happy indeed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I don’t normally buy my cars from dealers, but on searching Auto trader I came across Browns Autos. I read through the reviews and was very impressed, so I contacted them to find out more. I’m normally very sceptical, but it didn’t take long after meeting them to feel relaxed and confident that I was making the right decision buying my car from this company. Josh was my first port of call, he put my mind at ease and kept in contact with me through out the process. Danny (Josh’s Dad) was also extremely helpful. Both very professional, as were the other members of staff present during my visits. I would not hesitate buying another car from Browns, no matter what part of the country I happened to be living in. I genuinely feel like I can trust this Company if I have any problems down the line Thank you Browns Autos.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great car and a very smooth transaction!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a lovely car from this family-run dealership. Josh could not have done more to make this easy. Car was exactly as described. All the paperwork was straightforward including HPI, FSH fresh service (including two new Pirellis on the front) and brand new MOT. Very happy customer. Would definitely buy from them again.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Great Seevice From Brown Autos"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealing with Josh was an incredible experience. I highly recommend Brown Autos to anyone looking to buy a car. They are very professional and friendly. I am extremely happy with my car.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"The best customer service !!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thankyou to Josh at Browns autos! I would 100% recommend to all of my family and friends, and I don’t think I would ever use another car dealership again! The process was so easy, and Josh helped every step. All of the staff were so friendly, but a massive thank you so Josh who helped me get my dream car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Amazing customer service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend Browns Autos. After having been messed around with a different dealership, i came across Browns Autos and had got in contact with Josh. Josh is so lovely and really does have his customers interest at heart. Josh was so helpful throughout the process. When i arrived to pick up the car, we instantly went into process with a test drive and a look around. Peter came with me on the test drive and he is a great guy and very chatty. Didn't feel awkward at all! Felt very comfortable. Danny was really easy going and helped me with how to sort my tax and can do it at his desk if required. Thank you for my lovely new car, you've all been amazing and i couldn't recommend you enough!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Browns Autos is the best! :)"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Massive Thankyou to Josh at Browns Autos for all your help in getting our dream car. Would definitely recommend this company, all the staff are so friendly, prompt and helpful. Josh was absolutely fantastic and can’t thank you enough!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Buyer focused business! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phenomenal customer service from Josh and the team. Excellent communication from start to finish. Superb aftercare included with purchase. Would definitely recommend!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Fantastic from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was without a doubt the best experience I’ve ever had of buying a car. Josh was fantastic from the start; incredibly knowledgeable, straightforward, helpful and friendly and the whole buying process and finance application was seamless and completely hassle free. Josh and the team were great when I went to pick the car up the next day and the car is perfect, drives beautifully and was really good value for money too. This was my first experience with Browns and they’ll definitely be my first port of call for my next car.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Always excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the 4th car I have brought from Browns autos this time the car was for my wife, I will always keep buying my cars from here as the owner and his sons are absolutely brilliant they know everything about the cars they are selling and every car I have purchased has always been cleaned and serviced to a very high standard. All my cars when it’s had an MOT all urgent and non urgent advisories are always completed before the car has been sold to me. I have never had any issues with the staff if there was a problem that needed doing they always got on it and resolved it as quickly as possible I honestly can’t fault this company will always recommend these guys to anyone looking to buy a car. Thank you again guys

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Browns Autos from Browns Autos in response to Always excellent service

An absolute pleasure to see you again since your last purchase with us a few years ago! Delighted to help as always and really pleased with your comments! Thank you £

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great service, highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When purchasing my Audi, I was communicating with Josh throughout. He made this process super smooth and easy throughout and was happy to answer any questions that I had, even after closing hours! Josh talked me through the full process and was more than happy to help. All the staff at Brown's Auto were really friendly and knowledgeable! Impeccable service all round. Highly recommend

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Browns Autos is an Independent dealership that is based in Brighton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
36 reviews4.8 out of 5 stars — Rated Excellent
Excellent
35
Very Good
0
Average
0
Poor
0
Terrible
1

Add Review

  • Submit new information

  • Contact Information

    Address

    Browns Autos
    16 Carlton Terrace
    Brighton
    Brighton and Hove
    BN41 1XF

    Get in touch

    01273 499610
    http://www.browns-autos.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Browns Autos

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more