25% Reviews
replied to
75% Recommend
to friend


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4 reviews from our car dealer reviews community
Leave a review for Buckingham VW Audi

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4 reviews from our car dealer reviews community

Leave a review for Buckingham VW Audi
Click on the stars to start your review
"Thank you! I love my car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to the staff at Buckingham They were really helpful and advised me without pushing a sale! I love my new Audi - the whole process from start to finish was easy Thank you - I highly recommend this friendly helpful dealer

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+0 Found this review helpful
"Great service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

amazing experience at Buckingham Garage, the service and the car that I have recently bought was outstanding. Would recommend.

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+1 Found this review helpful
"Daniel"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from Buckinghams. Dealt with Russell who was very helpful. Overall, a very good experience. Would have no hesitation in recommending them.

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+1 Found this review helpful
"Sayer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT USE BUCKINGHAM OF GUILFORD. If you have an issue and return the car their policy is to withhold payment for 14 days after receipt of the car and it's legal. Customer service is poor to say the least. The car was not as described (missing features) and now 3 weeks down the line still waiting on a new rear window. They even suggested I claim on my insurance for a new window!!! Is that actual legal? After nearly 4 weeks and no fix I returned the car for a full refund and that's when I found out they will hang on to your money for as long as they can.

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+0 Found this review helpful

Buckinghams from Buckingham VW Audi in response to Sayer

Hi Richard Our returns policy is we cannot refund a vehicle until we have received all the paperwork and documents issues, if there is a delay in returning them to us this will cause a delay in your money being refunded. We do apologize that we did advertise the car with a feature that it did not have, as auto trader auto fills the selections and on a 11 year old ford transit it couldn't be that accurate. Unfortunately the rear headed windscreen did stop working and was taking a while to source, the option of claiming under insurance if you had it is also legal. Thanks

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Dealership Information

Buckingham VW Audi is an Independent dealership that is based in Woking. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Audi, Volkswagen
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews4 out of 5 stars — Rated Very Good
Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
1

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Contact Information

Address

Buckingham VW Audi
Albert House Albert Drive
Woking
Surrey
GU21 5JZ

Get in touch

01483 763000
https://www.vwaudiwoking.co.uk/

Opening times
Mon 08:00 - 18:00
Tue 08:00 - 18:00
Wed 08:00 - 18:00
Thu 08:00 - 18:00
Fri 08:00 - 18:00
Sat 08:00 - 17:00
Sun 10:00 - 16:00

Dealership Statistics

75%
Would recommend this dealer to family and friends
25%
Percent of reviews responded to by this dealer

Additional Information About Buckingham VW Audi

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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