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Never ever again. Typical car dealer. Trouble with my car after only 3 months. Brought it back for them to look at it. They called me to pick up the car, said they checked it ad could not find find anything wrong. Turned out the car was faulty.
I went into Bullitt Cars yesterday to enquire about a Viano I'd been told has been in their showroom for months. The ticket price was £23,500. I offered £23k there and then and was told "no" by someone identifying themselves as the Sales Manager. I offered to leave my mobile number to either review my offer, or pass to his boss. He declined saying there wasn't any point as he wouldn't be calling me. Firstly I'm amazed that any car dealer would be prepared to lose a sale over £500. Secondly, I'm quite sure they have more than a £500 mark up on cars. And thirdly, surely its better to turn stock around rather than having it taking up space. Especially as the vehicle I was interested in, didn't appear to be getting any interest. Maybe today's second hand car sales business model, has changed. It would appear they're too emotionally attached to their stock to part with it. Oh Well, back to a Mercedes Dealership it is, with a fab warranty to boot (pardon the pun).
So I waited for a year to write my review about Bullitt Cars. The car I bought was fairly clean. However, after a few weeks, I noticed that the car had previously been repaired, and to make matters worse, I got a recall letter a week later, which as a dealer he should have been aware of, and I should of been informed.. The last question I remembered asking the Gentleman was, has the car been damaged in anyway, his answer was never... There were a few other things, but I can't be bothered. Be Careful of Bullitt Cars, the guy I dealt with reminds me of Del boy...
Awful dealers that charge more than cars are worth, charge £105 for warranty that they are legally obliged to offer. Refuse to refund or fix issues with cars even if a fault arises within days of purchase. Avoid like the plague or have a good lawyer available to fight your inevitable case. Terrible!
Martin from Bullitt Cars in response to Disgruntled customer
Sorry but you didn't say what car you brought or when this was?. I am always open to try and resolve any ongoing issues. Have you actual tried to contact the dealer first before leaving this review?. Please phone me and i will do my best to resolve this with you on 02089598080 Regards Martin
Lovely genuine people to deal with great selection of cars. Thanks to everyone at Bullitt Cars.
Our worst car buying experience ever-horrendous. I cannot underestimate how shocked we were at how they refused to refund us our money when we rejected a faulty car. We bought a car for over £12,000 and the first time it rained it was clear that the roof was leaking. We returned the car to Bullitt Cars to reject it as is our right under the Sales of Goods Act 1979 as it was not fit for purpose and they refused to refund us our money. They then drove and fixed the car without our permission and attempted to force us to pick the car up by charging us £30 a day storage. The police were contacted who notified them they were acting outside the law but they continued on with the same threat. They refused to tell us what work had been done on the car or who did the work. We even offered to sell it back at a loss but their counter offer was for us to lose over £1,000. When told we were going to inform other consumers about them they threatened to sue us for libel if we posted bad feedback unless it was done after we won a court case against them. We are shocked and appalled that they could act in this way and it is experiences like these that we feel make people wary of buying from used car dealers.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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