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12 reviews from our car dealer reviews community
Leave a review for Burford Car Sales
Leave a review

12 reviews from our car dealer reviews community

Leave a review for Burford Car Sales
Leave a review
"Highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can not recommend this place enough. From the start oh just enquiring to go to look at the cars, to buying it. The staff here are so welcoming and polite. I had to bring my car back for a small problem, which they got me booked in, and fixed ASAP. Again they were lovely too. Simon from the service, department couldn’t have done more to help me. He went above and beyond.

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"5***** Service ! Will be returning! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Firstly, Thankyou for helping us with purchasing our dream car. Dan, Adam, Peter and the team were absolutely fantastic from start to finish. They went above and beyond to ensure our car was completed to a high standard, even the smallest of detail was met with complete precision. We would highly recommend this dealership if your looking for a company that actually care about you the customer. They do not push sales on you like other companies would and we felt totally at ease throughout the whole process. Communication was excellent even if I did call them multiple times, no question was left unanswered and they were always happy to help. Again, thank you for your professionalism and attention to detail, we will be returning as customers in the future and will recommend you to all our family and friends. Jade & Craig xx

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"Range Rover Evoque "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We dealt with Frank at Burford Car Sales who went out of his way to assist us, I was and am extremely pleased with my purchase. Guys all looked so professional and show room immaculate. Only quibble is that the car had no fuel in it , or very little ... in my opinion I shouldn’t have had to buy it and then worry about finding a garage. Quarter of a tank would have been sufficient

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"Updated review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have tried on three occasions to edit my previous review but car dealer will not respond in removing the review. I would like to make it clear the original review was made in error due to crossed wires. Burford cars have gone out of there way by clearing up the confusion and I would like to particularly thank Simon who has acted impeccably and in an extremely professional manner.

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"Sold a pup!"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car I bought from Burford Car Sales broke down within hours of collecting it. I found out it had a history of breakdowns with previous owner but although I confronted them with this it still took almost 6 weeks before I got my money back. Even then I only got it when it became apparent they were hanging on to it unless I agreed to pay the costs of returning it which they refused to take on even though it was nothing to do with me. Then adding insult to injury didn't deal with documents properly and left me another £50 almost out of pocket on tax refund. I'm sure everyone without broken cars have been dealt with professionally with no negativity but listen to likes of me who's experienced the bad side.

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+4 Found this review helpful

simon winfield from Burford Car Sales in response to Sold a pup!

please can someone come back to this review is unjust and untrue

Staff from Burford Car Sales in response to Sold a pup!

Good morning Brian we are sorry to hear that you feel this way. We try our best to resolve any issues that our customers have and down to the distance away that you are we booked the vehicle into a main dealer and paid for a hire vehicle. Unfortunately the jeep dealer was unable to find a fault after seeing the vehicle on more than one occasion. Regarding the costs of returning the vehicle we had the vehicle collected at our cost. Again we are sorry that you have had this experience and would like to invite you to call our office to discuss any monies that you are out of pocket for.

"C63 AMG "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a c63 AMG couldn’t be happier with my purchase. Car salesman (Mario) couldn’t of been more helpful and polite. Very clean premises and well presented cars. Couldn’t recommend enough.

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"Range Rover Sport"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 12 plate RRS from Burford,it had a couple of electrical problems 4-5 months after i bought it,the warrenty was excellent and the staff could'nt be more polite and helpful,their technician was even happy to talk to me out of hours,car is now fixed and running beautifully,i will not hestitate to buy my next car from them. Many Thanks

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+1 Found this review helpful
"Shocked"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We visited Burford Car Sales to test drive a VW Tiguan. We drove the car around, shown the service history and given some time to think. We really liked the car though compared to others on the market it seemed slightly overpriced. With every intention to purchase the car my husband asked whether there could be any negotiation in the price. The salesman (I think the owner) became so aggressive. I am totally shocked, and after several minutes of my husband discussing any possible extras he remained so aggressive that we left with no purchase and in total shock at such a response.

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+14 Found this review helpful
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"Great! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy, everything was perfect and I love the car. The dealers were friendly and helpful. I would recommend Burford Car Sales.

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"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy customer! no complaints at all! I purchased a Ford Fiesta in September and I have had no issues with it at all. It was very nice and clean and in fantastic condition and a really good price. All of the staff were very helpful and knowledgeable. I would recommend this dealership.

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Dealership Information

Burford Car Sales is an Independent dealership that is based in Hoddesdon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews4.6 out of 5 stars — Rated Excellent
Excellent
10
Very Good
0
Average
2
Poor
0
Terrible
0

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  • Contact Information

    Address

    Burford Car Sales
    12 Pindar Road
    Hoddesdon
    Hertfordshire
    EN11 0BZ

    Get in touch

    01992 469636
    http://www.burford-carsales.co.uk

    Opening times

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    Dealership Statistics

    83%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Burford Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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