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58 reviews from our car dealer reviews community
Leave a review for Canfield Garage
Leave a review

58 reviews from our car dealer reviews community

Leave a review for Canfield Garage
Leave a review
"Excellent experience"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hassle free and non pressured environment. Purchased a BMW 3 series, had an issue 2 months in as happens with used cars unfortunately, but called Canfield garage and returned the car for repair, it was fixed in 48 hours at no cost or hassle to me. Great service, highly recommend.

"Poor after care "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Short and sweet do not use this place never ever have been treated so bad in my life no help from them what so ever . Nothing but trouble from the beginning avoid canfield garage at all costs.

Matt from Canfield Garage in response to Poor after care

hi, if you actually purchased a car from us please could you be more specific as to what actually happened? That way I may actually be able to help or provide readers with some facts? Your name is not of someone I have ever sold a car to so I suspect another false review from a jealous onlooker.

"super service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

cannot speak highly enough of these guys. no pressure sales , great car , and a great price. all questions answered and nothing was too much trouble, the guys were knowledgable , courteous and dealt with an issue i raised with no hassle at all. Highly recommend

"First class sevice"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very straight forward and looked after superbly. Nothing too much trouble. And car is brilliant. Definitely buy from Canfield Garage again.

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"Wolves in sheep's clothing"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's very easy to sell cars where they are presented beautifully and there is an initial friendly experience. What differentiates the good, moral, trusty business from the opposite is what they're like when things go wrong. There were some issues to be resolved on my car after getting it home from the garage. Regrettably Canfield did not do much at all to remedy that, only offering to look at it and repair things if I returned the car. Living around 100 miles away I suggested I could return the car in my own time and expense but would need a courtesy car whilst it was looked at and put right. I thought there may be an offer to have the car brought back at their time and expense as in other reviews but this didn't happen. And they weren't prepared to offer a car I could drive (just an automatic) despite having quite a few in their garage. Other issues were rubbished and they took the offensive. This involved the part exchange "deal", the service history, oil problems, brake issues, water temperature problems and the MOT. The whole experience is made worse by the fact that they turned things round to suggest I was at fault and they had done all they could. They might reply to this and come up with their version of events. It's easy to do that. But I'm not unreasonable and believe in principles. I have had the car repaired and made good at a local business and feel better about that (despite the cost). So, just check everything before you buy and get it all in writing. Check service history carefully in line with manufacturer requirements, check the cars own service requirements from the onboard system, check the figures in the contract, check the dates on the MOT and ensure all equipment (like mats and the pump/liquid for tyre repairs are all there. Clarify what happens if things go wrong and report everything (good or bad) so that others can see. Hope this is helpful.

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+12 Found this review helpful

Matt from Canfield Garage in response to Wolves in sheep's clothing

Hi. Thank you for your review. Unfortunately i am unable to respond as i would wish as the review is not specific in any way, there is no name, no reg number, no make and model so i am not even sure if this is a genuine review as i do not recall any such issues with a car. If there was a genuine issue i'm sure i would have been contacted by yourself.

Jessica in response to Wolves in sheep's clothing

You're absolutely right. Avoid avoid avoid,I could go into how they ripped me off,gave an M.O.T which was clearly falsified as i got the car home and noticed 2 x bald tyres on the inside rim which were hard to see but it had miraculously passed its MOT the day before.

Robert Hewett in response to Wolves in sheep's clothing

All I can say is that this in no way represents the first class service I have experienced on my purchase of 2 cars from these guys over 3 years. At time of purchase and afterwards any contact was handled professionally and quickly. No hesitation in recommending this garage to anyone looking for a sensible no nonsense transaction with people who clearly care and know what they are doing. My advice , go see for yourself!

"Vauxhall Zafira"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst garage I ever been to bought vauxhall zafira 4 years ago it spent first year and half in garage every time I tried to get them to sort it out they just made up excuses.it didn't come with service book which Gary blamed mechanic for losing no car jack which after 2wks they took one of another zafira to shut me up engine management light come on less then a wk after buying when I asked for money back he refused saying I would have to pay for work on the car I part exchanged with him which he already sold luckily my local garage looked at car and got all problems sorted but I would not recommend these to my worst enemy now I see he trading under kiteley motors in Stansted.

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"Impressed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW Z4 Sport from Canfield Garage back in April and I was very impressed with the service I received! I would really recommend them. The sales team are really professional and knowledgeable, answered all of my questions and were very friendly. The car is perfect and I have had no issues with it at all up to now!

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+1 Found this review helpful

Canfield Garage from Canfield Garage in response to Impressed

Hi Kieran, Many thanks for the review glad you are enjoying the BMW

"John"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Honda s2000. From Gary. No hassle salesman. The proper way to sell cars. Had an issue with the interior mirror. A quick look on the internet fixed the problem. Excellent

Canfield Garage from Canfield Garage in response to John

Hi John Thank you for the review very much appreciated and we hope the Honda is tucked away in the garage!

"Paul SilverX"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service, Great Cars !. I've bought 3 Cars from Garry and would highly recommend

Canfield Garage from Canfield Garage in response to Paul SilverX

Thanks Paul always a pleasure

"brad"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up a ford c max from this garage very clean and good condition had a slight issue before i could collect but was resolved as quickly as possible, overall very pleased with the service i received and the car thanks

Garrty from Canfield Garage in response to brad

Hi Brad Many thanks for the feedback much appreciated

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Dealership Information

Welcome to Canfield Garage

Quality used cars for sale in Dunmow, Essex

We are a family run business based in Little Canfield, Dunmow, Essex. We have been buying and selling all makes and models of vehicles for more than 10 years and have a knowledgeable and friendly team to assist with any queries in a relaxed non pressured environment.

As well as car sales we also offer Alloy wheel Refurbishment and have a fully equipped service centre. Please pay us a visit at any time and we will be happy to assist in any way we can.

All your favs, including: Alfa Romeo, Audi, BMW, Ford, Kia!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2011

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
58 reviews3.6 out of 5 stars — Rated Very Good
Excellent
36
Very Good
1
Average
0
Poor
5
Terrible
16

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  • Contact Information

    Address

    Canfield Garage
    High Cross Lane East
    Dunmow
    Essex
    CM6 1TQ

    Get in touch

    01371 872211
    http://www.canfieldgarage.co.uk

    Opening times
    Mon 09:00 - 17:30
    Tue 09:00 - 17:30
    Wed 09:00 - 17:30
    Thu 09:00 - 17:30
    Fri 09:00 - 17:30
    Sat 09:00 - 15:00
    Sun Closed

    Dealership Statistics

    62%
    Would recommend this dealer to family and friends
    62%
    Percent of reviews responded to by this dealer

    Additional Information About Canfield Garage

    Company Formed: 2011
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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