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13 reviews from our car dealer reviews community
Leave a review for Car And Caravan Co Brigg

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13 reviews from our car dealer reviews community

Leave a review for Car And Caravan Co Brigg
Click on the stars to start your review
"Just another 2nd hand car dealer"
1.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

The car I was interested in at Car and Caravan Co looked and sounded good in the advert for their site. On closer inspection the front tyres were aged and degrading on the tyre walls, basically unsafe. Looked like they had been swapped from the back which had new tyres fitted. How it passed its last MOT has to be questioned. So I would have to question the safety of the cars they sell and what checks they carry out. The car was tidy enough but would have expected the valeting to have been better for the interior and exterior although the engine bay was very good. They were busy on the day I went but they did not offer any assistance at all other than to tell me its at the far end of the lot. They are just another 2nd hand car dealer and really have no interest in what they are selling and have to agree with other peoples views in that they really do not know what the condition is of the cars they are selling and probably do very little checks and servicing to them. If the car has a problem then that is up to you to fix it once you have bought it and would imagine they would be more than happy for you to purchase a warranty as it absolves them of anything. The warranties are not there to protect you and are difficult to claim against particularly with the age of the vehicles they sell. Buying from an independent seller you are always taking a bigger risk than from a main dealer, although the latter does not mean you are guaranteed a good deal. best to get any vehicle independently checked. lastly I would not recommend this seller, as I previously stated, just another 2nd hand car dealer

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+2 Found this review helpful
"Brilliant service "
5 out of 5 stars See
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Simon and Paul at Car and Caravan Co in Brigg were brilliant not at all pushy it was a pleasure doing business with them also the car is amazing. Thank you Simon

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+1 Found this review helpful
"Bad Aftersales Service"
2.2 out of 5 stars See
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If you are looking for good customer service once you've bought a car stay clear of "Car and Caravan". The vehicle I bought came without the full size spare wheel they said a replacement would be acquired, no such luck ended buying my own off ebay. Luckily for me I took out a separate warranty because I don't think the months warranty they give is worth the paper it's written on. On the whole totally unhelpful and uninterested

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"WOW Factor!!"
5 out of 5 stars See
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Firstly, I will say that in this day age NEVER have I known such a fantastic experience when looking to buy a car. Our son was looking to buy a Ford Fiesta ST and, after checking Autotrader we found Car and Caravan in Brigg. Initially, on Wednesday my wife and me drove from County Durham to view the car, that was when we were knocked out by the BRILLIANT service shown to us by Brian and Gary. Brian took us to the car, he gave us the keys and said 'go off and enjoy the ride, there's no need to rush back, go and have a cuppa at the garden centre down the road and we'll see you later'! At my time of life, I have bought many cars (mostly from Main Dealers) however, to be so pleasantly welcomed and treated like we were was fantastic. How refreshing that was, these guys are unbelievably friendly, honest and above all know how to look after customers. Today, Saturday 9th June 2018 we drove back down with our son and had a repeat of the fabulous service from Brian and Gary, our son bought the car with absolutely no fuss, drama or hiccup of any kind. NB we also enjoyed a freshly made cup of tea made for us by Gary!! The car looked amazing and drove back a dream to County Durham by our very happy son. Thanks guys for a truly fantastic car buying experience. Paul Mack

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+1 Found this review helpful
"Hassle free"
5 out of 5 stars See
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I am happy with my new car . friendly people never pushed me in to a car left me look around I narrowed it down to two cars and Paul told me the pros and cons to each as I do a lot of miles through work and fuel economy is really important to me. Thanks again I will see you when I am ready to change again.

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+3 Found this review helpful
"A bad experience"
1 out of 5 stars See
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I would not touch Car and Caravan Co with a barge pole again I purchased a Chrysler 300 Estate on the 24th of october 2017 on the way home two lights came on the dashboard. On the 25th i rang my local Chrysler Dealer which they had the car in put it on their machine and came up with the swirl flap and Acuator need replacing also a turbo hose which had got a split in it I rang the sale man who i done the deal with he told me to get the car back and they would repair the car. I returned the car on the 6th of October. On the 23rd of October the car was still in the work shop not ready between that time i had contacted the sales mam 10 times and 3 Emails Each time to be told we will call me when its ready. The time for this repair was timed and costed by my local garage as a 5 hour job. On the 27th by Email warning that i was putting this in the hands of my Solicitors for a full refund as they were in breach of contract under the terms of Consumer right 2015.

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+3 Found this review helpful
" Concerned "
1.2 out of 5 stars See
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I need advice more than anything I'm 20 years old and I have gone to the caravan and car co brigg a few times now to look at the fiesta st it's going to be my first car so need to to be safe the first time I went to the place I had a good look at the car inside and out there didn't seem to be much TLC required apart from breaks and a bit of paint I asked the person to take me for a test drive and I quote him saying *drives perfectly* I listened out of any obvious noises I didn't hear anything too alarming apart from a slight squeak from one side but this could be down to wheel bearings/breaks that's where the first lot of my money has been taken I've been back today to put a deposit on the car and got told in there words *it pulls slightly to the left* then when I see the paper it says *pulls left severely* but at this point my mom refundable deposit has been taken I've been promised that they will re MOT it as it runs out in December and that they will sort the pulling issue out, now the first time I'm going to drive is when I pick this car up and I live a hour and a half way and I am slightly concerned about the safety of the car as more and more seems to be coming out of the woodwork.

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"Stayed open for me!"
5 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

The Bloke there at Cars And Caravan Co Brigg, Simon was very good, I let him know I don't finish work till late but he kept the dealership open later so we could get the deal done. I had no issues and the service was good. I recommend the Car and Caravan Co.

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+3 Found this review helpful
"Buy with caution"
2.2 out of 5 stars See
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A true view of this company and their practices. I'd agree with the reviews about the staff. They are friendly people. Be warned I bought a car from there and it become very clear that they don't know what they are selling. They clearly get the vehicles in, clean them up and sell them on. No information provided about the condition or any advisories. No HPI checks and no service documents. My car's brakes where 70% worn, had not be serviced, would have failed an MOT. The MOT they provided wasn't worth the paper it was written on.This company uses a 3rd party garage to MOT and service. The service might not get done and the MOT will give the car a clean bill of health. To find when you get it home, clean means only the seats. If you plan to buy a car from here, take someone knowledgeable with you if your not knowledgeable yourself. It's like a lottery. You might find a good car or a bad one. They personally don't know the true mechanical condition of the car's they sale. They don't have a mechanic onsite to determine it. Buy from Car and Caravan Co with absolute caution!

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"Great service"
5 out of 5 stars See
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I bought a Honda Civic from this dealership back in May and I am really pleased. The staff were really good, extremely knowledgeable and helpful and the car is perfect! had no issues at all. I would recommend them.

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Dealership Information

If you pay a visit to the family run Car and Caravan Co in Brigg you will find a wide variety of cars to choose from. Land Rover, Jaguar, Avondale and Chevrolet are on sale here so there is a great amount of different cars and caravans to select for your next purchase. Further to this they will also help arrange finance and take part exchange towards payment too.

Deals in: Cars, Caravans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews3.5 out of 5 stars — Rated Average
Excellent
7
Very Good
0
Average
3
Poor
2
Terrible
1

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Contact Information

Address

Car And Caravan Co Brigg
Bigby Road
Brigg
South Humberside
DN20 8HP

Get in touch

01652 651566
http://www.carandcaravanco.co.uk

Opening times

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Dealership Statistics

53%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Car And Caravan Co Brigg

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