4% Reviews
replied to
51% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


41 reviews from our car dealer reviews community
Leave a review for Car And Caravan Co Brigg
Leave a review

41 reviews from our car dealer reviews community

Leave a review for Car And Caravan Co Brigg
Leave a review
"KEEP AWAY! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where do I even start with this place! I brought a Audi Q7, on the drive back the exhaust fell off! highly dangerous on the motorway, within the first week of having this car, there was numerous issues: the car went into lymph mode, fuel pressure, engine light came up, indicators stopped working. It was outragerous, we were calling everyday to try and talk to a manager and the sales guy just kept saying " take out a warranty. "My argument is why should I be taking out a warranty to pre-existing faults! how did this car even pass MOT within the last few weeks is highly questionable too! Finally I spoke to what I thought at the time was a reasonable chap Royce, he said bring the car back and we will refund you, we are well within our right to return an item which was within 14days, not even 30days! OMGGGGG!!! what happened next was shocking! I have never experienced anything like it! The car broke down 30yds from the garage, fumes coming out the exhaust and engine. The sales manager Aiden, what a joke he is! he was shouting at the top of his voice, abusive, aggressive, rude. I have NEVER in my life experienced this level of DISGUSTING unprofessionalism. I had not provoked him or raised my voice at any point to deserve this degree of vilness, he even said to me " Am I making you feel uncomfortable" to which I responded, men like you do not intimidate me!! This carried on for many hours, he refused to refund me my 10k, I called Royce the other sales manager and he advised that he is back in the office Monday and will ensure that my 10k is refunded. This was a total lie! Royce too was condescending and rude when I spoke with him on Monday. It took me 2 weeks after that to get back my 10k after threatening legal action which I would 100% do if they hadn't refunded me, even then they couldn't get through common sense! that they have to refund me! I'm within my legal rights!! Yet they work in the consumer industry they should know this! Unfortunately they are too busy scamming people and selling dodgy cars! with dodgy MOT's. PLEASE AVOID, AVOID, AVOID!!!!!!!! I wish I had read these reviews before buying and no one expects these level of problems with a 10k car along with the foul mouthed abusive Aiden, supposedly the sales manager.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"patient sales staff"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i found my personal experiance exceptional thankyou to all including the dog mascot for keeping the childred occupied

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"fantastic service received"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

purchased a van for the wife for her dog walking company,first class service received and salesman kept me upto date with the procedure upto handover

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Drive on by and go to another dealership"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a nightmare! The salesman (Adam) extolled the family friendly virtues of this company. Collected a three year old van on the Saturday - it completely broke down on the following Friday and the warranty is worth nothing when you are expected to take the vehicle back to Brigg (we had a £500+ quote for recovery). Lesson learned - go to a reputable dealership and steer clear of this one!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came with a friend who purchased a Nissan Navarre. Adam was brilliant. Explained everything and nothing was to much hassle. Friend very happy with with service and vehicle

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Family friendly, patient and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a 2 year old Ssangyong from Simon at Car and Caravan Company. From the outset in preparing a personal video, exploring part exchange options honestly and arranging test drive, Simon was genuine friendly and helpful. NO question was too much including suggesting a local place to eat while the car was prepared. Our children had a positive experience including befriending a resident sheepdog and some rescue donkeys. Thank you for a stress free care purchasing experience.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"BUY ELSEWHERE"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY FROM HERE would give zero stars if I could... first van I bought and collected had recently been MOT'd and the N/S/F wheel bearing had gone, it was so bad you couldn't hear the radio at 30mph it also had an engine management light on, I drove it back to them and Simon told me to leave it with them and it would be fixed, 4 days later they persuaded me to buy a more expensive van which was advertised as one owner, I asked 3 times the number of owners as I had my suspicions and Aiden told me it had 1 previous keeper from new (have recorded him saying so), the V5C came and I was the 3rd which is currently on their website still as one owner. As the van wasn't as described I wanted to return the vehicle under the consumer rights act 30 day right to return I was told I wasn't entitled to, after I sought legal advice they agreed to accept the van and refund the payment. They try to intimidate people at one point the sales manager said I was a 'strange man because I was obsessing about the number of owners'(also recorded) and it's not financially or morally wrong to describe it incorrectly. They continually referred to the first van saying they're not blaming me for adding another owner, I went to collect the original van before changing to the second and was told it was harder to repair than they thought and was still in the workshop, unknown to them I waited in the car park and once they thought I had left it was driven out of the valet bay and parked in the car park. They Constantly ignore emails, messages and screen calls and bury their head in the sand that's if they aren't making things up telling lie after lie. Absolutely shocking customer service, I can prove all the points in this review.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great choice of commercial vehicles"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant from start to finish Simon was brilliant he talked us through all the mod coms the vans had to offer we are thrilled with the 2 new vivaros and 1 Peugeot Boxer the customer service we received we would 110% Reccomend this dealership

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Ewan Watson in response to Great choice of commercial vehicles

This is the owner of the company, Jordon Knowles writing this review, I flagged it up to Car Dealer Reviews as he had already made two such false reviews and they fobbed me off saying they had checked it was genuine. A genuine review from the company owner, take that for what it's worth. Indeed, if Car Dealer Reviews are so sloppy about their process, why would you trust them either.

"Phew, close call"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Looking for a van but after reading the reviews I'll give this place a miss.

"Avoid!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car that broke down after 2 months. They say they will help you with their garages if you need it but it’s all lies. When they actually had to do something they were not interested. Avoid at all cost!

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

If you pay a visit to the family run Car and Caravan Co in Brigg you will find a wide variety of cars to choose from. Land Rover, Jaguar, Avondale and Chevrolet are on sale here so there is a great amount of different cars and caravans to select for your next purchase. Further to this they will also help arrange finance and take part exchange towards payment too.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
41 reviews3.2 out of 5 stars — Rated Average
Excellent
21
Very Good
0
Average
3
Poor
5
Terrible
12

Add Review

  • Submit new information

  • Contact Information

    Address

    Car And Caravan Co Brigg
    Bigby Road
    Brigg
    North Lincolnshire
    DN20 8HP

    Get in touch

    01652 651566
    http://www.carandcaravanco.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    51%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About Car And Caravan Co Brigg

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more