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37 reviews from our car dealer reviews community
Leave a review for Car And Caravan Co Brigg
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37 reviews from our car dealer reviews community

Leave a review for Car And Caravan Co Brigg
Leave a review
"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came with a friend who purchased a Nissan Navarre. Adam was brilliant. Explained everything and nothing was to much hassle. Friend very happy with with service and vehicle

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"Family friendly, patient and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a 2 year old Ssangyong from Simon at Car and Caravan Company. From the outset in preparing a personal video, exploring part exchange options honestly and arranging test drive, Simon was genuine friendly and helpful. NO question was too much including suggesting a local place to eat while the car was prepared. Our children had a positive experience including befriending a resident sheepdog and some rescue donkeys. Thank you for a stress free care purchasing experience.

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+0 Found this review helpful
"BUY ELSEWHERE"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY FROM HERE would give zero stars if I could... first van I bought and collected had recently been MOT'd and the N/S/F wheel bearing had gone, it was so bad you couldn't hear the radio at 30mph it also had an engine management light on, I drove it back to them and Simon told me to leave it with them and it would be fixed, 4 days later they persuaded me to buy a more expensive van which was advertised as one owner, I asked 3 times the number of owners as I had my suspicions and Aiden told me it had 1 previous keeper from new (have recorded him saying so), the V5C came and I was the 3rd which is currently on their website still as one owner. As the van wasn't as described I wanted to return the vehicle under the consumer rights act 30 day right to return I was told I wasn't entitled to, after I sought legal advice they agreed to accept the van and refund the payment. They try to intimidate people at one point the sales manager said I was a 'strange man because I was obsessing about the number of owners'(also recorded) and it's not financially or morally wrong to describe it incorrectly. They continually referred to the first van saying they're not blaming me for adding another owner, I went to collect the original van before changing to the second and was told it was harder to repair than they thought and was still in the workshop, unknown to them I waited in the car park and once they thought I had left it was driven out of the valet bay and parked in the car park. They Constantly ignore emails, messages and screen calls and bury their head in the sand that's if they aren't making things up telling lie after lie. Absolutely shocking customer service, I can prove all the points in this review.

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"Great choice of commercial vehicles"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant from start to finish Simon was brilliant he talked us through all the mod coms the vans had to offer we are thrilled with the 2 new vivaros and 1 Peugeot Boxer the customer service we received we would 110% Reccomend this dealership

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Ewan Watson in response to Great choice of commercial vehicles

This is the owner of the company, Jordon Knowles writing this review, I flagged it up to Car Dealer Reviews as he had already made two such false reviews and they fobbed me off saying they had checked it was genuine. A genuine review from the company owner, take that for what it's worth. Indeed, if Car Dealer Reviews are so sloppy about their process, why would you trust them either.

"Phew, close call"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Looking for a van but after reading the reviews I'll give this place a miss.

"Avoid!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car that broke down after 2 months. They say they will help you with their garages if you need it but it’s all lies. When they actually had to do something they were not interested. Avoid at all cost!

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"Deceptive"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a used land cruiser and as I drove home, about 200 miles away, I picked up some defects. When I got home I informed the Irish salesman by the name Aidan about the defects and i booked the car at the nearest garage. I called Aidan and Jordan about the state of the car which the garage found out when they took it to the pit. I was told the car was heavily corroded and not safe to drive. All suspensions and coils were worn out and side steps detached from the car body. The base underneath had more than enough rust. Aidan never answered my calls and finally blocked me on WhatsApp and Jordan kept the lines open but insisted I bought the car as seen. Right now as I type, I'm in the process of taking legal proceedings for either a full refund or repair costs billed at £2500. Never buy a any car from this dealer, with salespeople who smell beer on duty.

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+3 Found this review helpful
"Very dissatisfied "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went here to purchase a vehicle. Liked the look of a mitsubishi 4wd. Paid a deposit of £100 to hold the car. Was told by Aden car salesman of many voices that if I couldn't get credit for the vehicle the £100 would be returned. Weeks later, almost a month now, am still waiting for the money. Now, it may not sound much, but it is the way Aiden has gone about things. Forever telling me he either needs to get hold of the accountant, or he's on the sick (again). Even attempting to disguise his voice at one time. Rang yesterday, was told by a colleague of his Aiden was sick but it would definitely be sorted tomorrow. Once again, nothing. I'm not giving up on the £100, Probably this is how they make a few quid for them selves. Hope it's worth the negative publicity. I won't quit till it's back where it belongs

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"Total shock company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Total shock company Selling dangerous cars , not road worthy Put customers life on risk just to get profit don’t much care about anything else This cowboys sold me 7 series two weeks ago Strongly stated that cars is superb condition and all required preparation works was complete. ( they change all brakes around for new customer satisfaction ) this what they say . On my way home after collection I feeling that car slightly slipped on road, next day was driving and slipped again so decided to drop car to local bmw Sytner for quick check if everything is ok . I was totally shocked after service manager ring me with bad news that car have all rear wheels cracked few places, someone try welding them before and all cracks same places again , both rear tires showing cords from inside edges . Also from Arms showing very worn both sides caused movement to suspension. Bmw say that I should even drive this car on road with that condition as is dangerous for my life and another road users . They was also shocked that I buy this car from another dealer and they should get court for this . This people put my life on risk , they should never let me drive car like this , I could have accident Be very careful because they only care about money and once you pay they just kick you out from yard We try to contact them but they don’t even reply or ring back so have to ask solicitors to held People like this should never run cars sale Be aware off them Everything I say there is total true !!!!!

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"Avoid buying a car from this company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having bought a car from this company they were most helpful and full of promises before i handed over the money then no help at all. After 8 days the car broke down and when I contacted them they were no help at all and even though still in the measly 1 month warranty they refused to collect the vehicle and I had to get it to a garage in Scunthorpe at my cost. after another 9 days at the garage I found out that they had received the vehicle back days before and were running around in it trying to get it to fault the salesman was very rude when i queried the fact no one had contacted me and told me to contact the salesman who sold the car to me this took another four days as he was supposedly always with a customer and never rang back. eventually they gave me a refund the worst is during this time they never applied for the v5c to be changed to my name and when they refunded me never notified DVLA of this so I have lost 2 months car tax and have had to write to DVLA to notify them myself. Do not buy any car from this place you will regret it!!!!!

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Dealership Information

If you pay a visit to the family run Car and Caravan Co in Brigg you will find a wide variety of cars to choose from. Land Rover, Jaguar, Avondale and Chevrolet are on sale here so there is a great amount of different cars and caravans to select for your next purchase. Further to this they will also help arrange finance and take part exchange towards payment too.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
37 reviews3.2 out of 5 stars — Rated Average
Excellent
19
Very Good
0
Average
3
Poor
4
Terrible
11

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  • Contact Information

    Address

    Car And Caravan Co Brigg
    Bigby Road
    Brigg
    North Lincolnshire
    DN20 8HP

    Get in touch

    01652 651566
    http://www.carandcaravanco.co.uk

    Opening times

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    Dealership Statistics

    51%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About Car And Caravan Co Brigg

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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