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Bought myself a new vehicle from Car & Caravan Co in Brigg recently. They gave me the keys & off I went for a test drive - this wasn’t a problem for them & I was back sooner than they expected! Said yes & when I came to collect the vehicle was spotless inside & out - staff had obviously taken their time to ensure it was immaculate! Amiable staff who couldn’t be faulted answering my countless questions quickly & easily - all in all a very easy transaction can’t fault them at all!
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Car and Caravan Co in Brigg are amazing until you have problems with the car, the warranty isn’t worth the paper it is written on and nobody will help you. Money grabbers and life ruiners. AVOID
Coming from Scotland [a 500 mile round trip] I was amazed at being able to drive in with a trade in vehicle and drive out with a new car in a couple of hours. This does not happen North of the border. The norm is you do the deal and collect your car a few days later after it has been through the workshop. These cars at Car & Caravan Co Brigg are already checked and ready to go. Reading other reviews some of them look like people expect to buy a new car at second hand prices. My purchase [a Mercedes ML] was very competitively priced and although it will need a full set of tyres very soon it was priced accordingly. With regards to the sales team they were by no means pushy and did not force any sale on me. I went in to look at a specific car with my eyes open. Two hours later I drove out with that car [complete with a 6 month warranty that I asked for and was not forced on me] and drove it 250 miles home. Having my own business and knowing the difficulties involved with that my opinion of Car & Caravan Co. is they are a very efficient and professionally run business and would have no hesitation in recommending them and even making the round trip to buy from them again should the need arise.
Reviewer has confirmed their email address
The car I was interested in at Car and Caravan Co looked and sounded good in the advert for their site. On closer inspection the front tyres were aged and degrading on the tyre walls, basically unsafe. Looked like they had been swapped from the back which had new tyres fitted. How it passed its last MOT has to be questioned. So I would have to question the safety of the cars they sell and what checks they carry out. The car was tidy enough but would have expected the valeting to have been better for the interior and exterior although the engine bay was very good. They were busy on the day I went but they did not offer any assistance at all other than to tell me its at the far end of the lot. They are just another 2nd hand car dealer and really have no interest in what they are selling and have to agree with other peoples views in that they really do not know what the condition is of the cars they are selling and probably do very little checks and servicing to them. If the car has a problem then that is up to you to fix it once you have bought it and would imagine they would be more than happy for you to purchase a warranty as it absolves them of anything. The warranties are not there to protect you and are difficult to claim against particularly with the age of the vehicles they sell. Buying from an independent seller you are always taking a bigger risk than from a main dealer, although the latter does not mean you are guaranteed a good deal. best to get any vehicle independently checked. lastly I would not recommend this seller, as I previously stated, just another 2nd hand car dealer
Jason in response to Just another 2nd hand car dealer
I don’t understand if you have bought from this garage or not you seem to know a lot about the warranties so if not and you haven’t left your name your review sounds like you review lots of other car dealers in the same way this review is total garbage So Another Complete Waste Of Time Review I have bought a car from this garage in fact l was recommended by a friend and actually enjoyed the experience I think going to a main dealer experience is shocking l was there 4 hours still no price for my car then offered a finance package which l would have been paying nearly double the price for the car which is absurd this day and age with quotes available on the internet
Simon and Paul at Car and Caravan Co in Brigg were brilliant not at all pushy it was a pleasure doing business with them also the car is amazing. Thank you Simon
If you are looking for good customer service once you've bought a car stay clear of "Car and Caravan". The vehicle I bought came without the full size spare wheel they said a replacement would be acquired, no such luck ended buying my own off ebay. Luckily for me I took out a separate warranty because I don't think the months warranty they give is worth the paper it's written on. On the whole totally unhelpful and uninterested
Firstly, I will say that in this day age NEVER have I known such a fantastic experience when looking to buy a car. Our son was looking to buy a Ford Fiesta ST and, after checking Autotrader we found Car and Caravan in Brigg. Initially, on Wednesday my wife and me drove from County Durham to view the car, that was when we were knocked out by the BRILLIANT service shown to us by Brian and Gary. Brian took us to the car, he gave us the keys and said 'go off and enjoy the ride, there's no need to rush back, go and have a cuppa at the garden centre down the road and we'll see you later'! At my time of life, I have bought many cars (mostly from Main Dealers) however, to be so pleasantly welcomed and treated like we were was fantastic. How refreshing that was, these guys are unbelievably friendly, honest and above all know how to look after customers. Today, Saturday 9th June 2018 we drove back down with our son and had a repeat of the fabulous service from Brian and Gary, our son bought the car with absolutely no fuss, drama or hiccup of any kind. NB we also enjoyed a freshly made cup of tea made for us by Gary!! The car looked amazing and drove back a dream to County Durham by our very happy son. Thanks guys for a truly fantastic car buying experience. Paul Mack
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I am happy with my new car . friendly people never pushed me in to a car left me look around I narrowed it down to two cars and Paul told me the pros and cons to each as I do a lot of miles through work and fuel economy is really important to me. Thanks again I will see you when I am ready to change again.
I would not touch Car and Caravan Co with a barge pole again I purchased a Chrysler 300 Estate on the 24th of october 2017 on the way home two lights came on the dashboard. On the 25th i rang my local Chrysler Dealer which they had the car in put it on their machine and came up with the swirl flap and Acuator need replacing also a turbo hose which had got a split in it I rang the sale man who i done the deal with he told me to get the car back and they would repair the car. I returned the car on the 6th of October. On the 23rd of October the car was still in the work shop not ready between that time i had contacted the sales mam 10 times and 3 Emails Each time to be told we will call me when its ready. The time for this repair was timed and costed by my local garage as a 5 hour job. On the 27th by Email warning that i was putting this in the hands of my Solicitors for a full refund as they were in breach of contract under the terms of Consumer right 2015.
Reviewer has confirmed their email address
I need advice more than anything I'm 20 years old and I have gone to the caravan and car co brigg a few times now to look at the fiesta st it's going to be my first car so need to to be safe the first time I went to the place I had a good look at the car inside and out there didn't seem to be much TLC required apart from breaks and a bit of paint I asked the person to take me for a test drive and I quote him saying *drives perfectly* I listened out of any obvious noises I didn't hear anything too alarming apart from a slight squeak from one side but this could be down to wheel bearings/breaks that's where the first lot of my money has been taken I've been back today to put a deposit on the car and got told in there words *it pulls slightly to the left* then when I see the paper it says *pulls left severely* but at this point my mom refundable deposit has been taken I've been promised that they will re MOT it as it runs out in December and that they will sort the pulling issue out, now the first time I'm going to drive is when I pick this car up and I live a hour and a half way and I am slightly concerned about the safety of the car as more and more seems to be coming out of the woodwork.
If you pay a visit to the family run Car and Caravan Co in Brigg you will find a wide variety of cars to choose from. Land Rover, Jaguar, Avondale and Chevrolet are on sale here so there is a great amount of different cars and caravans to select for your next purchase. Further to this they will also help arrange finance and take part exchange towards payment too.
Deals in: Cars, Caravans
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 9 | |
| Very Good | 0 | |
| Average | 3 | |
| Poor | 2 | |
| Terrible | 2 |
Car And Caravan Co Brigg
Bigby Road
Brigg
South Humberside
DN20 8HP
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