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69 reviews from our car dealer reviews community
Leave a review for Car World Peterborough

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69 reviews from our car dealer reviews community

Leave a review for Car World Peterborough
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"Make the sale then not interested"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Having read through some of the reviews here, my experience with City World Peterborough is the same. Offered absolutely no information about the vehicle, left it outside for me to inspect (at night) no fuel, use every means possible to do as little as they can. Promises not kept, service not done, faulty car on collection all met with complete disinterest. For the record Brendon, I'm not your mate!

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"Good service and trustworthy"
4.4 out of 5 stars See
Dealer's knowledgeable
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Brought a Volkswagen Polo on finance 3 months ago from Car World Peterborough and not had a problem with the car since. Extremely good service and help you find the car you want that will fit your budget.

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"Never had so many faults on a £9300 car"
3.4 out of 5 stars See
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£9300 on a car from Car World Peterborough, the day i pick it up the glow plug fails. less than a year later, another glow plug fails, inter cooler leaks, thermostat breaks, header tank and cap replaced, constantly goes into limp mode and now losing coolant internally somewhere, believed to be the fuel system. I have never had so many faults with a car. Sales team and service were polite and helpful, sadly the worst VW Golf i have ever owned and probably why the last person got rid of it. Still not fixed and the problems are mounting.

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"I feel conned"
1.4 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

I bought a Citroen C4 Grand Picasso from CarWorld Peterborough. The attention and service I received when looking to buy was excellent. Everything up to taking the car away went very smoothly and they were very helpful and attentive. As soon as I had bought the car and had a problem though.... The clutch on my automatic (yes automatic cars have a clutch) failed after 4000 miles. I contacted Car World under the consumer rights act 2015 as I’d had the vehicle less than 6 months but they refused to respond. I phoned and spoke to Zed (what a wonderful person he is- read other reviews) and got a flat out denial that they were liable as it would be classed as wear and tear. Zed said I should have taken out their warranty (yeah of course!) Under the Consumer Rights Act 2015 it is up to the dealer to prove they sold the vehicle without any faults if they appear within the first 6 months. Zed said they perform pre sale checks - I’m not sure how they can check the state of a clutch though? Long story shortened: I needed my vehicle as my child had to go into hospital 35 miles away for heart surgery. As I couldn’t get a response from Car World, reluctantly, I got the vehicle repaired at the Citroen dealer and Car World refused liability as the repairs were unauthorised. This is despite me attempting to get a response and explaining my situation in correspondence to them. My advice to anyone looking to buy a vehicle from these shysters - is don’t!!

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christine bickley in response to I feel conned

please seek legal advice, I am thinking of the small claims route of a car i bought off them nearly 2 years ago

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"“SHOULD BE SHUT DOWN”"
1 out of 5 stars See
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Resolving issues

i bought a Volvo XC90 from these cowboys (£14000) and on collecting the car pointed out it had no fuel, I mean none whatsoever. Oh says Zed we don’t put fuel in cars. I said surely even £20 to take the light out. Nope. I was told to go to garage up by pass which I did and it cut out luckily on arrival at filling station. Once refuelled It reluctantly started and I made my way 400 miles home.. however I only got 15 miles and the drivers wiper blade fell to pieces. I called garage but ZED never returned my call. This was a car MOTd by themselves that morning!!!! . The car went into limp mode on way home and service light came on. I eventually got home. Took to my own garage when I got home and they condemned the car mechanically. Front tyre through to wire and one rear tyre had been run flat, so I had to put 2 new tyres on it. It’s a long story but I never ever got the car to run properly as it kept going into limp mode and usually when pulling out of junctions or roundabouts. It was quite dangerous and my wife refused to drive it. After weeks my local garage was unsuccessful in repairing the fault I got AA report and main VoLvo dealership report. Volvo said the vehicle was needing a gearbox or an ECU or both .... cost about £10000. The vehicle mileage was also dubious and it strangely had more miles on the MOTs than when I picked it up. I was forced to contact the motor financial ombudsman who agreed I’d been sold a car with major faults from the outset, and agreed with my AA and Volvo reports. Carworld never ever called me back, and I was forced to sell the vehicle with its faults for £7500. I was absolutely gutted. However, I was fortunate as I had paid a deposit by “CREDIT CARD” I got onto my card provider who was then duty bound to refund the whole car price less what I sold volvo for.... so I didn’t end up much out of pocket. REMEMBER ...if you do buy a heap from this lot ( run by Pakistanis.... say no more) always always pay at least £100 by credit card... as you’ll sure need their help soon after, oh yes 🤔🙈

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christine bickley in response to “SHOULD BE SHUT DOWN”

seek legal advice

"Very helpful"
5 out of 5 stars See
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Very helpful service by Josh at Car World Peterborough, understanding our circumstance and made sure all of us are happy with our choice.

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"VERY PLEASED!!"
5 out of 5 stars See
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Very pleased with the purchase of my new car. The staff were very friendly and accommodating. They provided the right help and answered all the questions.

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"Absolutely fantastic service from Maggie"
5 out of 5 stars See
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Just a massive thank you to Maggie at Car World Peterborough, she has been amazing I really felt she went above and beyond for my son who was looking to buy his first car on finance .. even after so many turned him down because of age she still carried on looking and got incontact with us She is a must see and found the right finance for our son.... Honestly can express the gratitude to this lady she stayed in contact rang back as soon as I left a message. Now he has his first new car. Would definitely recommend this company but especially Maggie she is AMAZING. Many thank again Maggie. Emma & Kyle.

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"Great service"
5 out of 5 stars See
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***DO NOT PUBLISH- REVIEW POSTED IN APRIL FROM SAME IP***Excellent service with both cars which i have purchased from Carworld, the sales men were super helpful, at the handover they showed me all the bits and even programmed the radio for me.

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"Great service from Sonny very helpful"
5 out of 5 stars See
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What a pleasure it was to deal with Sonny at Carworld Peterborough. He was very friendly and helpful and is definitely the Guru of Fiat 500C's cars!! he knows every little thing there about these cars. Great service took the car for a spin no pressure to buy at all. Came back to be greeted by Sonny did the deal and I now have a lovely new car! Thank you Sonny love the car :)

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Dealership Information

Car World Peterborough is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
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Ratings
69 reviews3.3 out of 5 stars — Rated Average
Excellent
32
Very Good
9
Average
3
Poor
9
Terrible
16

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Contact Information

Address

Car World Peterborough
Ivatt Way
Peterborough
Cambridgeshire
PE3 7PN

Get in touch

01733 331 221
https://www.carworld-uk.com/

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Dealership Statistics

55%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

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