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44 reviews from our car dealer reviews community
Leave a review for Car World Peterborough

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44 reviews from our car dealer reviews community

Leave a review for Car World Peterborough
Click on the stars to start your review
"Trading Standards SHOULD shut them down!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This bunch of chancers give motor traders a real bad name. I bought a VOLVO from them. The car had been mot,d by themselves prior to uplift. The wiper blades fell to pieces before I got home and after 20 miles the service light came on and went into limp mode. The car hadn’t been serviced as advised and when I took it to my Scottish garage they failed it for the bald tyre and one had been run flat... the car also required a timing belt kit. Bodywork was good and it was clean but what use us this if it don’t go? The VOLVO continued to go into limp mode and after taking it to VOLVO dealership and 4 call outs from the AA. The car I paid £14000 for a year earlier was only capable of 800 miles before I gave up as Volvo said it needed a gearbox and an ECU... cost £10000. However, when I bought the car I paid £250 deposit by credit card. This was a god send as I took my card provider to the ombudsman and they paid nearly £7000 back to me. Lesson.... if you must buy a car always pay these devious lot by credit card... it’s the only warranty and comback you’ll have though the financial ombudsman.....trust me! Jeffrey

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+0 Found this review helpful
"Car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wow! what a great place to find good customer service. They helped me in time of need. At first i was hesitant to go in because I was embarrassed but the Manager and staff there were so friendly.

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+0 Found this review helpful
"Much better than I was expecting."
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have never left a review before but I felt the need to leave this one. I was a bit dubious after reading the negative reviews on here but they had one of the very few models of car I was looking for. I half expected the car to be a bit of a dog judging by some of the experiences other people have had an I did think some of the positive reviews were from employees. However, the car was exactly as described, the salesman helpful but not pushy and I was able to test drive there and then. I was offered a warranty but declined as the car had manufacturer warranty remaining and that was that. Made the payment, did the paperwork and took the car home that day. I would have given 5 stars but there was a small problem with the documentation and I was overcharged! However, it was sorted very promptly. Overall a good experience.

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+2 Found this review helpful
"Never again will I get a car from carwor"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from the 3 weeks ago do found the clutch making a loud noise So called them up and was told to take it to a haiford auto centre soon did the hailfoed said they can not touch the car until the warring people tell them to and when they take the clutch apart and it is not under worranry I will have to pay the £600 2 weeks after I brought the car. The car should of been serivesed and checked before it was put up for sale but I was. Not do not buy any think for them

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+1 Found this review helpful
"Dreadful"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst car buying experience ever. Totally lied to. Warranty not worth the paper its written on. They say they will give you a full service free of charge as a way to seal the deal !! All this is, is a oil and filter change. Car never drove properly. Spent the first month going from garage to garage. After 3 months it burst into flames. Tried contacting by phone and email but got fobbed off or not called back or not answered at all.

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+3 Found this review helpful

ronaldo in response to Dreadful

I hate to say this...but it was also our worst car buying experience in Carworld Peterborough!!!! Dont buy from them ,

"Not Bad!!"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have just bought our first car from Car World Peterborough. The price on my trade in was done over the telephone and was matched again at the desk. While the process of buying the car was a little slow due to the car being in the middle Of its valet I'm happy with the car I got. The dealer who looked after me did disappear for around half an hour mind you... but when he returned I'd realised he'd had done the niggly things I wasn't happy with on the car. This wouldn't have affected the cars performance in any way, but it was nice that he had listened. I'd give the score a five but I have only had the car a short while and darent tempt fate!!

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+0 Found this review helpful
"Good Service Overall"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Car World Peterborough in April 2017 - very good finance for what the car is worth. Have a slight problem with the wheel bearings however after speaking to Car World they were happy to take my car into their garage free of charge. One happy customer.

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+0 Found this review helpful
"DO NOT BUY FROM CAR WORLD"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I didnt want to leave any stars for Car World Peterborough but that wasnt an option. Vehicle was not checked and came to us with a major fuel problem a big oil leake and brakes needed replacing. In three months the vehicle has broken down 5 times. It has cost us a hell of a lot in repairs. I was hevily pregnant the first time it broke down and it left me in a dangerous situation. It has subsequently left me stranded with a new born baby on board and two young children. £14000 paid for a dangerous broken car. We have been totally ripped off and are now taking legal advice.

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+7 Found this review helpful

ronald saputil in response to DO NOT BUY FROM CAR WORLD

if i read all the reviews from here,i wont get my car from this dealer. Horrible after sales and they wont reply to email. Any update about your problem? Im going to seek legal advise as well.

"Changed deal at last minute"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We'd taken in on old car when looking. They looked around it and offered us £400 trade in; they DIDN'T bother to drive it. Wife went to pick up new car having cancelled old insurance and set up new, so out of options at this point. THEN they drove it, noted faults, and offered £200, not £400. Negotiated up to £250, but this sort of underhand behavior leaves a nasty taste in the mouth. Would NOT recommend Car World in Peterborough, and WON'T be going back.

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+4 Found this review helpful
"Dishonest"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 2011 Vauxhall Insignia Sri Automatic transmission with only 40 K miles I paid top price as premium condition as per Parkers Manual- there were no deals to be done but I wanted an automatic so proceeded. The reason a deal should have been available is the breaks were squeaking, the tyres were marginal, no recent services etc... you can get the picture So I overpay and next day I pay out for new callipers, tyres, pads and discs.. I should now have a trouble free vehicle?? On day 2 of owning the vehicle after approx 50 miles the ENGINE LIGHT COMES ON – FULL AUTOMATIC TRANSMISSION REFURBISHMENT REQUIRED- THIS COST gbp 1600. My major problem is that through test driving they must have known there was a problem with the automatic transmission and reset the engine light- this is DEVIOUS AND DISHONEST AT BEST. And please note they will not reply to emails (or put anything in writing).

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+6 Found this review helpful

Lee in response to Dishonest

Hello, On Monday we brought an automatic Vauxhall Astra and today the engine light came on and went into limp mode. I called car world and they wouldn't come and collect as they said they couldn't and I had to call the AA. I'm going in there tomorrow to ask for a refund. How did you get on? Many thanks Lee

Anon in response to Dishonest

Update: Turbo faulty !!!!

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Dealership Information

Car World Peterborough is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
44 reviews3.5 out of 5 stars — Rated Very Good
Excellent
20
Very Good
8
Average
3
Poor
6
Terrible
7

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Contact Information

Address

Car World Peterborough
Ivatt Way
Peterborough
Cambridgeshire
PE3 7PN

Get in touch

01733 331 221
https://www.carworld-uk.com/

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

61%
Would recommend this dealer to family and friends
72%
Thought the dealer was knowledgeable and helpful
67%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Car World Peterborough

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