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73 reviews from our car dealer reviews community
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73 reviews from our car dealer reviews community

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"Salespeople/service team "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi bought a car from Car World Peterborough on 4th of February 2019 viewed car and saw a few problems ie paint and alloys was told everything would be done before collection but the alloys were not very good I've been back now 4 times before they have been sorted the service team were good polite and helpful but the sales manager just ignores me when I ask to talk to him and does not ring me back.so my rating is based on the sales department.

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"Do not trust the company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My whole life I have never been humiliated on a company like this one. Car World Peterborough just want your money thats all once you pay them. They lie start. misleading. Rude.

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"crashed car, buyer beware"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled to carworld from Ireland to purchase an Audi A3. i was told there was one owner and the car was immaculate and as described on the website. I put a deposit on the vehicle and travelled to carworld two days later. The car had been involved in an accident . On close inspection the car was cheaply repaired. I did get my deposit back but I would not have been told this prior to full purchase ...... buyer beware

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"Warm welcome"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From first arriving at Car World i could tell i had made the right choice . I was met by maggie a very lovely lady who went above and beyond for me .she is a true professional and made the prosses so easy . I will always return to carworld the best in Peterborough!

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"Make the sale then not interested"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having read through some of the reviews here, my experience with City World Peterborough is the same. Offered absolutely no information about the vehicle, left it outside for me to inspect (at night) no fuel, use every means possible to do as little as they can. Promises not kept, service not done, faulty car on collection all met with complete disinterest. For the record Brendon, I'm not your mate!

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"Good service and trustworthy"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a Volkswagen Polo on finance 3 months ago from Car World Peterborough and not had a problem with the car since. Extremely good service and help you find the car you want that will fit your budget.

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"Never had so many faults on a £9300 car"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

£9300 on a car from Car World Peterborough, the day i pick it up the glow plug fails. less than a year later, another glow plug fails, inter cooler leaks, thermostat breaks, header tank and cap replaced, constantly goes into limp mode and now losing coolant internally somewhere, believed to be the fuel system. I have never had so many faults with a car. Sales team and service were polite and helpful, sadly the worst VW Golf i have ever owned and probably why the last person got rid of it. Still not fixed and the problems are mounting.

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"I feel conned"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Citroen C4 Grand Picasso from CarWorld Peterborough. The attention and service I received when looking to buy was excellent. Everything up to taking the car away went very smoothly and they were very helpful and attentive. As soon as I had bought the car and had a problem though.... The clutch on my automatic (yes automatic cars have a clutch) failed after 4000 miles. I contacted Car World under the consumer rights act 2015 as I’d had the vehicle less than 6 months but they refused to respond. I phoned and spoke to Zed (what a wonderful person he is- read other reviews) and got a flat out denial that they were liable as it would be classed as wear and tear. Zed said I should have taken out their warranty (yeah of course!) Under the Consumer Rights Act 2015 it is up to the dealer to prove they sold the vehicle without any faults if they appear within the first 6 months. Zed said they perform pre sale checks - I’m not sure how they can check the state of a clutch though? Long story shortened: I needed my vehicle as my child had to go into hospital 35 miles away for heart surgery. As I couldn’t get a response from Car World, reluctantly, I got the vehicle repaired at the Citroen dealer and Car World refused liability as the repairs were unauthorised. This is despite me attempting to get a response and explaining my situation in correspondence to them. My advice to anyone looking to buy a vehicle from these shysters - is don’t!!

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christine bickley in response to I feel conned

please seek legal advice, I am thinking of the small claims route of a car i bought off them nearly 2 years ago

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"“SHOULD BE SHUT DOWN”"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i bought a Volvo XC90 from these cowboys (£14000) and on collecting the car pointed out it had no fuel, I mean none whatsoever. Oh says Zed we don’t put fuel in cars. I said surely even £20 to take the light out. Nope. I was told to go to garage up by pass which I did and it cut out luckily on arrival at filling station. Once refuelled It reluctantly started and I made my way 400 miles home.. however I only got 15 miles and the drivers wiper blade fell to pieces. I called garage but ZED never returned my call. This was a car MOTd by themselves that morning!!!! . The car went into limp mode on way home and service light came on. I eventually got home. Took to my own garage when I got home and they condemned the car mechanically. Front tyre through to wire and one rear tyre had been run flat, so I had to put 2 new tyres on it. It’s a long story but I never ever got the car to run properly as it kept going into limp mode and usually when pulling out of junctions or roundabouts. It was quite dangerous and my wife refused to drive it. After weeks my local garage was unsuccessful in repairing the fault I got AA report and main VoLvo dealership report. Volvo said the vehicle was needing a gearbox or an ECU or both .... cost about £10000. The vehicle mileage was also dubious and it strangely had more miles on the MOTs than when I picked it up. I was forced to contact the motor financial ombudsman who agreed I’d been sold a car with major faults from the outset, and agreed with my AA and Volvo reports. Carworld never ever called me back, and I was forced to sell the vehicle with its faults for £7500. I was absolutely gutted. However, I was fortunate as I had paid a deposit by “CREDIT CARD” I got onto my card provider who was then duty bound to refund the whole car price less what I sold volvo for.... so I didn’t end up much out of pocket. REMEMBER ...if you do buy a heap from this lot ( run by Pakistanis.... say no more) always always pay at least £100 by credit card... as you’ll sure need their help soon after, oh yes 🤔🙈

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christine bickley in response to “SHOULD BE SHUT DOWN”

seek legal advice

"Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful service by Josh at Car World Peterborough, understanding our circumstance and made sure all of us are happy with our choice.

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Dealership Information

Car World Peterborough is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Warranty
Ratings
73 reviews3.3 out of 5 stars — Rated Average
Excellent
33
Very Good
9
Average
4
Poor
9
Terrible
18

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Contact Information

Address

Car World Peterborough
Ivatt Way
Peterborough
Cambridgeshire
PE3 7PN

Get in touch

01733 331 221
https://www.carworld-uk.com/

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Dealership Statistics

53%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Car World Peterborough

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