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When came back from holiday have noticed that the clutch pedal was down to the bottom. Took the car to CarWorld Supermarket...where I bought it from almost 3 years ago. The car still has a warranty for 3 years for everything electrical and mechanical. Am very pleased and thankful for the attitude of Ash and Ibby..the service guys. They fixed my car straight away with a very professional and friendly approach. Thank you guys!! Keep up the good work you are doing. One reason to come back to you. All the best!
Quick service..! needed a car asap Spoke with David in finance who helped me find the car i wanted explained all the benefits of warranty and Gap protection!! 100% took the gap finance all done in under 15 mins Collecting car next day Extremely happy with the service and professionalism Of the guys at Carworld would recommend
Received a car from Car World Peterborough with: - The service light on - The tyres barely legal - A draft coming through the drivers passenger door - A shock absorber needing replacing So straight off the bat, having spent 8k on the car I am going to be spending hundreds of quid just to get the car up to basic roadworthiness. Ignored emails and then when I finally spoke to a manager they said that there's nothing they car do because "they're basically a car supermarket" In addition to this they sell cars with an RAC warranty but don't carry out and provide the basic checklist that the warranty requires them to do. Stay away.
Guy who sold the car was OK, but the guy that did the last bit of paper work was not to good found him very offish and not very professional, bordering on rude But car is good.
If I could I would rate Car World Peterborough 00000 , avoid at any cost , they only sell faulty cars , brought a car after 2 days start having problems they sold a car with broken cylinders no oil in the gear box terrible this is causing me and my family a big affect monetary and physiologic , this company have no standards, and doesn’t return calls! If you buy a car from them, find a solicitor, chances are you will need it!
christine bickley in response to Horrible and disloyal
read up on consumer act 2015, get some financial redress via the small claims court
Well brought a car from Car World and all its done is given me problems after problems they had it back for repair the put a new cat on left the heat sheild off when I got it back. Engine spitting oil out of the exhaust engine light comes on then goes off again and now there is a fault on the ESP. I think I should of stuck with £200 pound banger.. Having independent done on vehicle on wensday morning
Picked up a Fiat 500 last week, disappointed in the preparation as tyres were poor with 3 alloys damaged which they agreed to repair on site which thy did roughly but after a 2 hour wait my wife needed to leave, we sadly we didn't spot a large gash in passenger rear tyre which had been glued and covered up but noticing the day after I took the car to two local garages for a tyre assessment, both said lucky tyre didn't blow out at speed and front tyre also below legal limit, being 2.5hr drive from Peterborough with car now quarantined with dodgy ties and had to get two replacements to make the car legal and safe again, having notified Carworld Peterborough Sales Manager Nick, the response was you inspected the vehicle before driving away so nothing they can do, an absolute joke, had my wife had an accident on route home and police called perhaps they would have taken notice then, I will pursue things to try and get reimbursement but PLEASE be warned if you deal with these people, once you pay and drive away they couldn't care less.
christine bickley in response to Poor aftersale service - avoid!
Hi read up on Consumer Act 2015,very interesting, you should get financial redress via the small claims court
Very poor service from Car World Peterborough. Been calling every day and they said they will call later. Almost all week like that. And finally I cancelled my application.
Travelled up from London to test drive a VW Golf TSI (Petrol) Bluemotion. When I arrived at Car World in Peterborough the car was actually a TDI (Diesel). Complete waste of time - staff tried pass the blame on me but it was listed on Autotrader as TSI so clearly their mistake. Requested expense for travel to be paid back - they only agreed to 50%. Not happy as wasted a days holiday to see this car and it’s ended up costing me and I’ve got not car at the end of the day. Absolute plonkers. Also when looking at the car for test drive it’s was dirty and not ready despite me calling that morning to confirm arrival time.
WORST PLACE I HAVE EVER DEALT WITH. Wish I could put zero stars for Car World in Peterborough but I can’t. Was sold a faulty car, attempted to fix it and failed, have had the car for three weeks and have asked for a refund and refusing. I have no car and out of pocket. Rude staff, never get back to me when they say they will. I would never recommend this place to anyone, save yourself time and stress and go somewhere that is trustworthy.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Car World Peterborough
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