0% Reviews
replied to
54% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


57 reviews from our car dealer reviews community
Leave a review for Car World Peterborough

Click on the stars to start your review

57 reviews from our car dealer reviews community

Leave a review for Car World Peterborough
Click on the stars to start your review
"EXTREMELY POOR SERVICE! DO NOT BUY HERE!"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely disappointed with Car World Peterborough! The customer service was appalling. Travelled over 100 miles to view a vehicle which was unprepared and had numerous damages all over the bodywork (bonnet, side skirt, boot, quarter panel, etc). They had done the worst “touch up” job, which looked like tippex was used to cover up little marks. The sales manager was ill mannered and approached the sale in a rude and inappropriate manner. He was very unprofessional and could not offer anything more than a free delivery of the vehicle. DO NOT BUY FROM THIS DEALERSHIP. I WOULD NEVER RECOMMEND THIS DEALERSHIP UNDER ANY CIRCUMSTANCE. EXTREMELY SHOCKING BEHAVIOUR!

Respond to this review

+0 Found this review helpful
"This business has never let me down!"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There was a great quantity and quality of cars and the sales team was very helpful in making my purchase efficient and smooth as possible. I have bought 4 cars from Carworld and none of them have had any major problems with them. Overall, I highly recommend using Car World Peterborough as I know I will again.

Respond to this review

+0 Found this review helpful
"Avoid - would never use again"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely pushy salesmen. Overpriced cars . My car has lost £4000 in less than 6 weeks of owning it ! Have had a problem with the rear view mirror in the car and they did not want to know . Even though it came with it 3 months warranty ( which is the law anyway ) they said it’s not covered by the warranty and wouldn’t even offer to help me get it fixed . Would never use again and have told my family and friends to avoid .

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"lots of problems "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car will be going back . Lots of problems with the car the dealer does not wish to know. A private engineer has been to have a look and he said it is not good. Would never buy a car from them again worst customer service I have ever had.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
"Great service!!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service, no hard pressure sales tactics. had issue with engine management light a few days after buying, nothing unusual on modern cars to be honest in my experience, was rectified with no hassles, part took a while to get but as I understand it that was due to being on back order with the manufacturer so no fault of Carworld. I was informed of a recall, which it was explained could not be carried out at carstore as has to be done by a main dealer,zed in service was kind enough to arrange to have the work done by a main dealer at my convenience with the offer of a courtesy car if required.

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Do not use this dealer."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

12 months ago I bought a 3 year old Mazda 6 for £1100. The front tyres were quite warn, reluctantly the service manage Zed agreed to replace them. I thought well thats very good after sales service. At under 5000 miles distance the new tyres were almost bald. After investigation by national tyres and my usual competent service garage, I had to have the front running gear, shock absorber,strutts, ball joints etc replaced plus new tyres costing over £1200. Disgusting!!!

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"After sale support"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service manager not interested in helping out a problem on a car on Saturday staff to busy in selling cars. Would not recommend car world Peterborough

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"great service 5 stars "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

great sales and aftercare .. second car now been dealing with carworld for a few years now never had any issue keep up the good work

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"WOULD NOT USE THIS COMPANY"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchase a £10000 BMW from this dealer is December 2017. After 8 weeks the engine management light came on. i took it to a local BMW dealership to diagnose the problem. After a battle, the dealership offered to fix the vehicle. 11 weeks later and after many arguments and chasing the progress the car was delivered back to me. Within 2 days the engine management light came on again. I again took it to BMW and they diagnosed the vehicle as being unsafe and some of the works that were claimed to have been carried out were proven to have NOT been carried out. I am now in the process of rejecting the vehicle and fighting with finance company to get my money back. Avoid this company they are cowboys and knowingly sell vehicles that are not fit for purpose! Please don't go through what i went through.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
"Excellent 5 Star Customer Service. "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased my new car from this Wonderful garage in Peterborough. I was blown away with the Superb Professional Organisation and Customer Care. I have been looked after since day one. I am really impressed by such a Wonderful Company. I would like to mention one individual thou, His name is Zed. What a Great person and Friend to know . He has a really Good Personality about him. His Knowledge about cars and Mechanics is absolutely Awesome. So glad to have gone to this Incredible Garage. I really also like the Receptionist, she is very vice and kind. Always has a Smile for me and the other Clientle. Thank you for Excellent Service. I Highly Recommend you to anyone looking for a Good for Value and Excellent Quality used car. Thank you very much. All the best from me.. I still Love my Audi A3. Always will.......

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

Car World Peterborough is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
57 reviews3.3 out of 5 stars — Rated Average
Excellent
25
Very Good
8
Average
3
Poor
7
Terrible
13

Add Review


Contact Information

Address

Car World Peterborough
Ivatt Way
Peterborough
Cambridgeshire
PE3 7PN

Get in touch

01733 331 221
https://www.carworld-uk.com/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

54%
Would recommend this dealer to family and friends
64%
Thought the dealer was knowledgeable and helpful
61%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Car World Peterborough

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information