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The staff were very helpful and made the whole process extremely simple, including payment, taxing and temporary insurance. Prior to purchase there was never a feeling pressurised selling, staff were happy for me to look at numerous vehicles and provide info. Only slight criticism would be that the admin fee (£120) should be added into the screen price, not an add on, as it is unavoidable however you pay
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Car bought from Carbase Bristol
Hi, thank you so much for reviewing your experience, we're really pleased that you enjoyed your visit overall and will take your feedback on board to help improve our service. Kind regards
Recently got a new car the sales person naz was highly professional and friendly and knew what he was talking about! He explained everything down to the last detail so I was fully informed on what I was buying. I would highly recommend this company and naz.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Highly recommendable
Hi Brandon, we are really pleased to know that you enjoyed your visit to our Bristol Store, thank you very much for taking the time to review us!
Mirgen was friendly helpful and interested. He wasn’t pushy or overbearing easy to work with as we’re Emma and Ellie. Perfect problem free purchase
Staff from Carbase Bristol in response to Great car purchase
Hi Fiona, thank you for your lovely review, it's great to know that you enjoyed your visit to our Bristol Store!
Very friedly and helpful staff.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to A very great service
Hi Kazeem, we're really pleased that you enjoyed your visit with us, thank you for leaving a review!
Good honest, friendly service, without the pressure of forcing a sale on you.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Mark Nichols
Hi Mark, thank you for reviewing your experience, we're so pleased that you enjoyed your time with us!
Staff from Carbase Bristol in response to Mark Nichols
Hi Mark, thank you for reviewing your experience, we're so pleased that you enjoyed your time with us!
I would definitely recommend carbase!! I am very happy with the car I have brought from them. There was a large range of cars and the staff were all very helpful and friendly!!
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Great Customer Service
Hi Travis, thank you so much for reviewing us, it's brilliant to hear how pleased you are with your experience!
Got the car I wanted for the price I wanted I think that's the most important. Richard the salesman who dealt with us was brilliant. Cheers for everything.
Staff from Carbase Bristol in response to Right Car at the right price.
Hi Matthew, it's great to hear that you enjoyed your visit to our Bristol Store, thank you for your kind review!
Brought Vauxhall Insignia back in Feb 2018 from Carbase Bristol. Nothing but problems since the purchase. RAC dealing with me at the roadside and towed back to either Carbase at Weston or Rowcliffs Taunton. Finally last weekend car has massive engine failure - wasn’t surprised at all. Taking legal action. The goods were faulty when purchased! After sales manager Lou calls me at 8.30 one night trying to tell me Carbases marketing team had seen my angry Facebook status regarding Carbase as a company and he was annoyed - tough! It’s not you that’s just been sold a complete death trap loosing well over £4K and having nothing but rubbish from day one.
Reviewer has confirmed their email address
Really helpful when I first came in, brilliant advice and took my needs into consideration. Not pushy and didn’t force me to buy or try anything.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Brilliant service
Hi Shaun, we're so happy to hear how pleased you are with everything, thank you so much for reviewing us!
Staff from Carbase Bristol in response to Brilliant service
Hi Shaun, we're so happy to hear how pleased you are with everything, thank you so much for reviewing us!
Good quality cars are very competitive prices, the whole process was handled smoothly and I drove my new car away within an hour. Sam(arah) was very helpful, friendly and not a pushy salesperson at all, she let me make my own mind up. There are options for GAP insurance, extended warranties and aftercare services, which may not be for everyone, but these were all explained clearly and I was allowed to choose the options I wanted without feeling pressured. All the team members I dealt with were friendly and professional and the process was surprisingly easy.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Good quality cars and great service
Hi Terry, thank you so much for your lovely review, we are really pleased to know that you enjoyed your experience at our Bristol Store!
Staff from Carbase Bristol in response to Good quality cars and great service
Hi Terry, thank you so much for reviewing our Bristol store, we're so pleased to know that you enjoyed your experience!
Carbase Bristol is an franchise dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
The previous known address for Carbase is Blackswarth Road, Bristol, Somerset, BS5 9PJ.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Excellent | 162 | |
Very Good | 5 | |
Average | 9 | |
Poor | 16 | |
Terrible | 19 |
Carbase Bristol
Netham Road
Bristol
Bristol City
BS5 9PJ
Mon | 08:30 - 20:00 |
Tue | 08:30 - 20:00 |
Wed | 08:30 - 20:00 |
Thu | 08:30 - 20:00 |
Fri | 08:30 - 20:00 |
Sat | 10:00 - 17:00 |
Sun | 10:00 - 17:00 |
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