Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


29 reviews from our car dealer reviews community
Leave a review for Carlisle Audi
Leave a review

29 reviews from our car dealer reviews community

Leave a review for Carlisle Audi
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased my vehicle from Dan at Carlisle. I must say i usually find the process quite stressful but it was the opposite this time. Very friendly service, didn’t feel any pressure at any point, and i know he did everything he could to meet my demands. I would recommend to anyone that if on the lookout for a new Audi then go see Dan at Carlisle Audi. I know i will be going back to him. Thanks again, Craig

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Sharon from Carlisle Audi in response to Fantastic Service

Good afternoon Craig, Thank you for your recent review. We are thrilled to hear that your customer journey with Dan at our Carlisle Audi dealership exceeded your expectations. We will of course inform Dan of this wonderful review. Thank you again for your custom and we look forward to welcoming you back again the future. Sharon - Swansway Motor Group

"Jay did a brilliant job in securing me a"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jay did a brilliant job in securing me a fantastic deal on my RS4 It was a pleasure to be dealing with Him great Car Dealer , He was honest and upfront and a pleasure to do business with. The car was just as expected, if not better! I was purchasing an Audi RS5 and I had high expectations, which were exceeded. It was a very friendly sale, no pushiness and it was all done in a timely manor. A great experience that I can say only deserves full marks!

What is a verified reply?
Replier has verified their email address

Sharon from Carlisle Audi in response to Jay did a brilliant job in securing me a

Good Afternoon Simon, Thank you for your recent review. We are thrilled to hear that you are delighted with Your Audi RS5 purchase with Carlisle Audi. We will of course inform Jay of this wonderful review. Thank you again for your custom and we look forward to welcoming you back again the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful and friendly

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Carlisle Audi in response to Great service

Good Afternoon James, Thank you for your 5 star review. Your comment's are gratefully received. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 star service

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Carlisle Audi in response to Great

Good Morning Stuart, Thank you for your 5 star review. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Couldn't of done it without Simon."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My and my husband are loving the Range Rover, it was shiny new! Simon and his boss were absolutely wonderful! I just wanted to say a huge thank you to Simon and his boss. We couldn't of done it without them!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Carlisle Audi in response to Couldn't of done it without Simon.

Good morning Mr V, Thank you for your 5 star review. We are delighted to read you had an amazing customer journey with Simon and you're super happy with your Range Rover. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All is running very well with my new car and I am very pleased all round. The Audi A3 is dream to drive and I have no complaints in the slightest. I would 100% rate 5 stars.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

Sharon from Carlisle Audi in response to ⭐⭐⭐⭐⭐

Good Morning Brian, Thank you for taking the time to share your amazing customer journey at Carlisle Audi. We are delighted to read you are enjoying the Audi A3. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Amazing guys and amazing car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came to Carlisle Audi to purchase a beautifully clean and tidy Audi Q7. This was a second car as I also have an electric BMW, so I switch between the two. I tend to use the electric car more often but when I do drive the Audi, I very much enjoy being behind the wheel, it is a fabulous car, and drives so smoothly. The difference is huge between the two but both very nice cars! Simon, the salesman was ever so helpful and very knowledgeable, he assisted with anything I asked and was thorough in his information and key points. After my visit to Carlisle Audi, I recommended my daughter as she was in the market for a new car and she has been down and collected her car, she is over the moon and also had a very very positive experience. I was confident recommending to my daughter and I am confident recommending to anybody else looking to purchase a new car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Carlisle Audi in response to Amazing guys and amazing car!

Good Morning Rosemary, Thank you for taking the time to share your amazing customer journey with Simon at Carlisle Audi. We are delighted to read you are enjoying the Audi Q7 with all its features. We will cascaded this feedback to Simon and Senior management within the dealership as they will be thrilled to hear from you. Thank you so much for your business and recommending us to your daughter and anyone else looking to buy an Audi we really appreciate this. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Exceptional Service and Impeccable A6"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would like to start this review by thanking both Andrew and Graham from Carlisle Audi for delivering an outstanding car buying experience. My wife and I visited their dealership with the intention of purchasing an A6, and we were thoroughly impressed with the level of service we received. From the moment we stepped into the showroom, Andrew and Graham made us feel welcome and took the time to understand our needs and preferences. They guided us through the entire process with professionalism, ensuring that no detail was overlooked. Their expertise in explaining the features and options of the A6 was exceptional, leaving us feeling confident and informed about our purchase. When we collected the car, we were delighted to find it in immaculate condition - clean, tidy, and ready for the road. It was evident that they take great pride in their work, and this attention to detail did not go unnoticed. The A6 itself has been a dream to drive since the day of purchase. With plenty of new features to explore, we've been thoroughly impressed by its performance and comfort. Andrew and Graham's assistance in familiarising us with these features has been invaluable. Looking ahead, we have no doubt that we will return to Carlisle Audi for our future car needs. Their commitment to customer satisfaction and professionalism have won us over as loyal customers. If you're in the market for a top-notch car buying experience, we highly recommend paying them a visit.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Carlisle Audi in response to Exceptional Service and Impeccable A6

Good Afternoon Douglas, Thank you for taking the time to share your amazing customer journey with Andrew and Graham at Carlisle Audi. We are delighted to read you are enjoying the Audi A6 with all its features. We will cascaded this feedback to Andrew, Graham and Senior management within the dealership as they will be thrilled to hear from you. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Beautiful Audi RS5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Both Andrew and Simon did a brilliant job in securing me a fantastic deal on my RS5. It was a pleasure to be dealing with both great salesmen, they were honest and upfront and a pleasure to do business with. The car was just as expected, if not better! I was purchasing an Audi RS5 and I had high expectations, which were exceeded. It was a very friendly sale, no pushiness and it was all done in a timely manor. A great experience that I can say only deserves full marks!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Carlisle Audi in response to Beautiful Audi RS5

Good Afternoon Riaz, Thank you for your 5 star review. We are delighted to read you had an amazing customer journey with Andrew and Simon and you're super happy with your RS5 which is a lovely model in the Audi range. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"I am in love with a car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot tell you just how much I am loving my new E- Tron! A few of my favourite things about the car: 1 - the comfort! It is a dream so so smooth and extra comfy. 2 - The power and performance, its great for when you want to put your foot down! 3 - the aesthetic look of the car, it looks incredible! I love the car more and more each time I drive it, it is remarkable and I couldn't have purchased anything better. I cannot fault the car in the slightest and I cant fault the service provided either. The whole team were on hand to help with any query and I felt I was looked after to very high standard.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Carlisle Audi in response to I am in love with a car

Good Afternoon Mark, Thank you for your 5 star review. We are delighted to read you are enjoying the new world of electric motoring with your Audi E-tron. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Carlisle Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews4.7 out of 5 stars — Rated Excellent
Excellent
27
Very Good
0
Average
0
Poor
1
Terrible
1

Add Review

  • Submit new information
  • View 9 more dealership images

    Contact Information

    Address

    Carlisle Audi
    Kingstown Broadway
    Carlisle
    Cumbria
    CA3 0HA

    Get in touch

    01228 370699
    https://www.swanswaygarages.com/audi/contact-us/carlisle/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    93%
    Percent of reviews responded to by this dealer

    Additional Information About Carlisle Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Carlisle Audi
    VAT Number: 823 8072 33


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more