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Do not I repeat do not buy a car from these cowboys. My story is too long to explain in words. Just accept my word that this is the worst dealership I have ever dealt with. Do not believe a word that comes out of their mouths. Be warned!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I’m disgusted with them would not buy a car from them again not sent logbook of 3 months still get the same lies iv sent it of dvla says they have not
I bought a Fiat 500E from the Barnsley Cars2 Dealership. Lovely sales staff and why wouldn't they be, it's their livelihood after all. Aftersales and servicing are appalling. I took out a service plan on my car and last year's service experience was fine. This year I received a call saying that the Fiat franchise wasn't there anymore and that my service would be done by the Renault dealership instead. I asked several questions, including if the service being done by Renault would have a detrimental effect on the re-sale of my car. I was told that the only thing was that the book would have a Renault stamp instead of Fiat. So I went ahead and booked the service. Two weeks later my car dash started displaying SERVICE NEEDED in bright yellow letters as well as having a permanent yellow spanner displayed. I rang the service department to be told that they couldn't do anything about it as they were no longer affiliated with Fiat and that I would have been told that at the time. The very rude receptionist told me that the box had been ticked to say I had been told to which I replied that anyone can tick a box it doesn't mean it happened. I cancelled my service plan and have complained to Cars 2. I'm not expecting a response but I will give them a poor review on any platform I can find. Terrible company with no thoughts for the customers who have literally paid thousands of pounds to them and have to put up with rude, aggressive aftersales staff.
Reviewer has confirmed their email address
A review for Howard, Aarron and team, I just keep coming back much to your annoyance, but if I didn’t trust you I wouldn’t keep coming back to annoy you. 4th car now with cars 2. None have ever failed me and I appreciate the he kindness, help and honesty when buying and part exchanging. Thanks for looking after me once again.
Reviewer has confirmed their email address
Have bought 3 cars from Cars2 and each time I have been impressed with the service.I have found the staff to be most helpful and courteous, willing to offer a good deal and have been really pleased with Hyundai cars.
Reviewer has confirmed their email address
I’ve giving this absolutely dreadful dealership one star only because it’s not possible to give them non! Wow, what can I say about this bunch of uncaring incompetent numpties. I made my first mistake buying a used car from them 2 months ago. On delivery the car was still grubby inside (I even found items belonging to the last owner under the seat!) and the issues I’d asked them to rectify after my test drive had not been resolved. Less than 2 months later the car developed turbo issues and went onto limp mode. A week on, my car is still with them and not one person has had the professionalism to even phone and update me. It appears that they are more than happy to communicate with you when you are buying but after that they clearly don’t give a rat ass. My partner even had to do a 60 mile round trip to speak to them face to face. No offer of a courtesy car, no apologies, no answer as to when I may actually get my car back and Im fuming. I can honestly say that this is the worst customer service I have ever received in my life! We had planned to go back and purchase a second vehicle for my partner after he’d spotted one he liked in the showroom, thankfully we dodged that bullet and went to the Hyundai dealership in Doncaster who are a much more professional outfit. I suggest you do the same.
Reviewer has confirmed their email address
Great service !everything was fully explained,we would definitely use these again , thank you James for a stress free purchase
Reviewer has confirmed their email address
I was accosted by some time waster supposedly sales guy who could not answer any questions about the uk of 5 all I wanted was to look and feel the car he just asked stupid questions and didn’t allow me time to explore, because of this I left the showroom after a small amount of time, I went the next day to another dealer in Yorkshire and ordered a New Ionic 5 spending over £50k you lost a sale big time
I contacted dealership this morning after seeing a brand new car advertised on Auto Trader. The first question I was asked was for my name, house number and postcode. The second was would I be prepared to pay a £500 deposit today! This was before any figures or finance preferences had been discussed. I said that I would have to speak with my husband first and I was told that it’s not worth them working out a deal if I’m not prepared to put a deposit down…I’m sorry but if that’s the way they do business then I’m glad I told them to forget it……Rude arrogant sales people who don’t deserve to be in a job!
Reviewer has confirmed their email address
Agreed to buy a Renault Zoe in early December for collection before the end of the month. Paid £250 deposit and waited to be asked to go and collect the car. However the car was not 'in stock' as described and at the end of the month even though the car hadn't arrived with them, they insisted on full payment, or cancel the deal. Seemed too risky to pay for what could have been a fictional car, with no firm delivery date, so asked for deposit to be returned. Still waiting, more than two weeks later and the deposit hasn't come back despite apparently having been 'processed' on 3rd January.
Cars 2 Limited is one of Yorkshire's fastest growing motor groups. With 3 major sites showcasing Hyundai, Renault, Dacia, Fiat, Abarth, MG, Nissan and SEAT new cars, and a fantastic range of used cars, all driven by our 160 strong team of car specialists and enthusiasts, we are well equipped to meet your motoring needs.
We've stayed true to our origins as a family business with our principles of great value and outstanding customer service. We are always here, every day of the week, whether you're looking to swap your car or simply service your current one.
With three Hyundai dealerships in the West and South Yorkshire, and having received the acclaim of 'Best Hyundai Dealer in Europe in the past, we are without a doubt the regions leading Hyundai specialist.
Find out why Yorkshire trusts Cars2...
...you'll love the deals we do!
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 29 | |
Very Good | 1 | |
Average | 0 | |
Poor | 5 | |
Terrible | 15 |
Cars2 Barnsley Hyundai
Pontefract Road
Barnsley
South Yorkshire
S71 1AJ
Mon | 09.00 - 19.00 |
Tue | 09.00 - 19.00 |
Wed | 09.00 - 19.00 |
Thu | 09.00 - 19.00 |
Fri | 09.00 - 19.00 |
Sat | 09.00 - 18.00 |
Sun | 10.30 - 1700 |
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