Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


73 reviews from our car dealer reviews community
Leave a review for CarShop Manchester
Leave a review

73 reviews from our car dealer reviews community

Leave a review for CarShop Manchester
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Happy Overall"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from The Car People in Manchester! Helpful salesmen, The car was In very good condition apart from an issue with the brakes but they were happy to sort it out straight away so this was not a problem. Happy overall would recommend them!

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"John"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hello Jonathan I am sorry I have had to resort to writing to you personally, but when you get blocked from The Car Peoples twitter account and FaceBook Account. Then I am left no option. Here is our purchase so far.... Purchased a car for my wife Alfa Romeo 15th March 2016 On hand over day. Car was dirty log book incorrect name and has had to be returned ( still have no log book ) dent in back wing which was not there when we said we would purchase car. Car had to be returned to have dent done Dent was done but not a great job-still visible now after workshop said its been done. 2 weeks later same fault as we had on test drive... No electrics working on dash display so no rev meter no speedometer all display black. Telephoned and was told to book it in. I refused as I said the car was illegal to drive with no speedo so Ashton agreed for us to take the car back to them. Following day we telephoned to ask if car was ready ( we have not had one call to say when our car is ready WE do all the chasing ). The car was ready for collection so again I take my wife for her car. While Craig is driving it from the garage workshop to the forecourt the same fault happens again and we are sent home without our car again. The next day I telephone and ask if the car is fixed ( all this goes through a call centre in Sheffield- NOT ideal as you just repeat yourself ) Yes the car is ready today and is working fine. One week later we travel on the motorway and here whining from the rear wheel and I tell my wife Lesley thats a wheel bearing that needs replacing, we also notice there is oil being left on our drive. Another call to Sheffield to book the car in at Ashton and on Monday it was booked in. Monday night I telephoned to ask for an update. I was told it needed futher investigation Tuesday Parts needed ordering so come and collect car and re book it in! We collected car after it had been there for another 2 days to find that there was now a tin type rattle comming from the engine! This was not there on taking the car to Ashton. I told my wife to get back in the car and take it back. We told Craig about this and today is Thursday and we still have no car or progress report. Very unhappy with customer service and I will carry on now leaving reviews and comments on social networks about The Car People

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from The Car People in Manchester nearly 2 months ago now, very helpful staff, had answers to all my questions. There was no pressure to buy and the car was very clean and well presented when i went to pick it up. 5 stars without a doubt.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"The car people reviewer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Car People were very helpful and not at all pushy, they had a big range of cars to chose from and the salesman who helped us on the day let us take a couple out for a test drive, I'm quite indecisive so I really appreciated his patience. The Renault I chose has been excellent and I couldn't be happier.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"cracking dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealership were cracking, they were the cheapest around for miles and were so nice to me. They sent the log book to my old address but it was an easy mistake to make and its getting sorted, definitely recommend!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"outstanding"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last October I was looking for a new car and used this place, here is how it went. When visiting The Car People Manchester it was a Saturday and extremely busy, there were lots of customers, with this in mind there were also a lot of staff - the staff did not leaving us waiting long, we were seen to and they dealt with everything really quickly, there was no hanging around or looking fro help, somebody was always available although it was a busy place. Considering the capacity of customer the staff showed excellent, quick customer service and catered for our needs accordingly. I didn't really shop around for different prices, but for the Mileage of the car I do believe it it good value for money. I recommend the dealership for the above and also as the was was spotless and I did not encounter any issues at all.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Toyota review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Car People Manchester made purchasing a car easy. The process was very straight forward and simple. This is why I recommend them to others looking to buy a new car. The car was clean, tidy and exactly as advertised, and also great value for money. The staff were helpful, knowledgeable and friendly, it created an enjoyable experience overall.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Dissatisfied"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would not recommend The car people Manchester, however I am currently dealing with the Sheffield branch and the service is great. They are helpful and polite. The reason I am now dealing with the Sheffield branch is because the car I originally purchased from the Manchester branch has now been written off. I had a crash in which the car is unrepairable for a reasonable price. I attempted to log a complaint with the dealership as I was charged for my monthly finance after the car was written off and I wasn't using it, and again I think I will be charged again this month. On a lighter note the sales partner I originally dealt with was helpful and polite, but from there my experience with The Car People Manchester went down. I was told that the car was completely fine and ready to take away but on the day I was suppose to pick it up there was a delay as the car needed work doing, I had already got rid of my old car expecting to pick my new car up on the date I was told, I needed a car and struggled to get to and from work due to the unexpected delay. As previously stated I did attempt to log a complaint but I felt that this was not taken seriously as it went no further. I must stress that the Car People Sheffield are brilliant and I would not want my experience of the Manchester branch to reflex badly on them - I would already recommend the Sheffield branch but would never go back to the Manchester branch hence my overall rating of 2.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"BM3XO"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not the best experience, but it wasn’t massively bad. When I got to the dealership they wasn’t 100% helpful, I wasn’t made aware of any extra options available, e.g. petrol, modifications to the car. The car hadn’t been vacuumed inside. When I first viewed the car there was a parcel shelf, but when I picked the car up and took it home (without checking the boot previously) I realised it wasn’t there. I took the car back and the dealership didn’t resolve this with no cost to myself, they went halves on the cost for this, which was very inconvenient. I would recommend the dealership but I would also recommend they improve their service. However, they were very polite and any issues that were raised were sorted one way or another.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Mr D Hannon"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really pleased and happy with the Car People in Ashton Under Lyne. Did have to take it back for windows and balancing to be sorted. They took it in in straight away and fixed both in a flash, was there an hour, not bad service at all, top marks for them on that one. If you want a helpful car dealership who are willing to look after you once you have driven away then look no further than the Car People, I will be going again

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

CarShop Manchester is an Independent dealership that is based in Ashton-under-Lyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
73 reviews2.7 out of 5 stars — Rated Average
Excellent
25
Very Good
4
Average
3
Poor
16
Terrible
25

Add Review

  • Submit new information

  • Contact Information

    Address

    CarShop Manchester
    Alexandria Drive
    Ashton-under-Lyne
    Greater Manchester
    OL7 0QN

    Get in touch

    0161 516 0047
    https://www.carshop.co.uk/manchester

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    39%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About CarShop Manchester

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more