My wife and I were looking to buy a Kia Sportage after waiting an age for the 'salesman' to get the car we inspected it but we're not happy with the proce the sales manager came over and said he could get the same car for £500 cheaper and then showed us the same make and model with the same age and mileage at their Swindon branch and we agreed the price and paid a deposit. We viewed the car soon after and agreed to buy it but wanted a cherished plate put on the car we were told Car Shop doesn't do this. My wife's car was being part ex and on the plate so we retained the plate and attended to buy the Kia. We paid over £11K and went to collect our car. At collections we were told we needed to pay £500 deposit as the V5 was for the old reg.... Then when we went to collect the Kia only driven by us a few days earlier the mileage was different and the windscreen had been hit with a brick or similar and immediately it was obvious the windscreen needed to be replaced. We were told this would happen the following day but now been told it will take 4 days and that the spare keys have gone missing. We have asked for an investigation but have been fobbed off. We have demanded our money back but have been told it will take 7 days. We have paid £11,500 for a car we don't have and have extra costs for changing insurance paying for the tax on the car, travelling to Northampton on numerous occasions and the staff keep saying that can't go against their procedures and that yes it's their fault but they can't help.

I have had my Golf for a few months now and its been great! It drives really well and when I received it, It was nice and clean and in very good shape. All of the dealers were really helpful and friendly and the car was a very good price. I would happily recommend this dealership to anyone.

I purchased an Audi A3 from here in January and up to now I have had no issues with it! It was nice and clean an din great condition and up to now I have had no issues with it at all! it was nice and clean and in very good condition. The dealers explained everything in a way that I could easily understand and were very friendly. They gave me a very good price for my old car and they provide very good additional warranties. I would recommend this dealership.

I purchased a Vauxhall insignia from here back in August. The car was clean and in very good condition and a very good price. There was an issue with the car which took a while to be sorted but now that it's been fixed its been fine. I would recommend this dealership.

In August I bought a car from Carshop Northampton. It was clean and just as it was described when i received it and up to now I have had no issues with it. The only down side it that when they delivered the car to me they drove it rather than having it transported which added a couple of hundred miles on the car but other than that I am really happy and I would recommend this dealership.

I bought an Audi from here in August. The car was clean and in good condition but it wasn't ready when i came to collect it so I had to wait around for a while. The dealers were not very knowledgeable and and they lacked good customer service skills. I would recommend them based on their wide range of cars but not on their service.

I purchased a Citroen from here in August. The car has had an issue which I got the dealership to pay out for eventually but the car was not clean or as described and the service wasn't great. I probably wouldn't recommend.

I bought a Mini from here back in August. The car was clean and in good condition other than an issue with the tyres which the dealers got sorted eventually. The car is very good value for money and the dealers have been very helpful through out. I would recommend.