Stephen R, October 2025
"Very smooth "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would definitely give a 5.
The whole process was very smooth. Joe our sales guy was amazing and guided us through everything.
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Aftersales from Cartime Burnley in response to Very smooth
Hi Stephen, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Victoria M, October 2025
"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have already managed to do a good amount of driving in the Kia Stonic that I purchased in September. Joe was the salesman who helped me, and I thought he did a good job. I would recommend them to others.
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Aftersales from Cartime Burnley in response to 4 stars
Hi Victoria, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Janice G, October 2025
"Fabulous"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Ford Focus has been fabulous, and my son loves it.
+0 Found this review helpful
Aftersales from Cartime Burnley in response to Fabulous
Hi Janice, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Annonymous, October 2025
"Good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My partner had a good experience with CarTime Burnley about 12 months ago, so I decided to go to the dealership. I bought a Kia Niro and have been enjoying it so far. I also had a good experience.
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Aftersales from Cartime Burnley in response to Good experience
Hi, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Annoyomus, October 2025
"Three star experience "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would give my experience three stars, not because of the salesman, as they were nice lads, but just the process overall. Compared to some of the places I have been in the past, I thought it could have done with a nicer atmosphere, perhaps offering a coffee or a can of Coke. I was given a form to fill out and told to sort the finance myself. I think they could improve on a bit more customer care, but I am happy with my car.
+0 Found this review helpful
Aftersales in response to Three star experience
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
Ian M, October 2025
" Entirely satisfactory"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience at Cartime was entirely satisfactory, and other than getting used to the changes from my previous car, I am happy with it.
+0 Found this review helpful
Aftersales from Cartime Burnley in response to Entirely satisfactory
Hi Ian, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Lee W, October 2025
"It's magic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'd rate my experience 5/5 right about now. The Tesla's absolutely magic!
+0 Found this review helpful
Aftersales from Cartime Burnley in response to It's magic
Hi Lee, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Dzeneta V, September 2025
"Spot on "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything went smoothly. The customer service was spot on and I cannot fault it. We did have to get the brakes replaced. However, everything else regarding the vehicle is fine and we haven't had any further issues.
+0 Found this review helpful
Aftersales from Cartime Burnley in response to Spot on
Hi Dzenete, thank you for the positive review, we really appreciate all feedback. We hope you continue to enjoy your new car, and to see you again in the future.
Eveline C, September 2025
" Pleasent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 , helpful and reliable service. Great service from Cartime in Nelson. Reliable and pleasent service from Asam, he explained everything clear, what a great service, thank you. We are happy with our Seat ibiza. Rate 5/5
+0 Found this review helpful
Aftersales from Cartime Burnley in response to Pleasent service
Hi Eveline, thank you for the positive review, we really appreciate all feedback. We hope you continue to enjoy your new car, and to see you again in the future.
Sabihah P, September 2025
"Really on the ball"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The experience was fine. We knew what we were going for, and the sales person really looked after us. He was really on the ball. The only downside was, it seems the brakes need doing, which isn't great so soon after we purchased the car. The car is for my wife and she's really liking it so far! Happy to give 4 stars, with a star knocked off because of the brakes issue.
+0 Found this review helpful
Aftersales from Cartime Burnley in response to Really on the ball
Hi Sabihah, thank you for the positive review, we really appreciate all feedback. We hope you continue to enjoy your new car, and to see you again in the future.
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