Ian G, July 2025
"Really good buy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything has been good, really good buy. I would have hoped for a little better correspondence with the salesman at times, but overall a 4 star review.
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Aftersales from Cartime Bury in response to Really good buy
Hi Ian, Thank you for your honest feedback and 4-star review! We're really glad to hear you're happy with your purchase and feel it was a great buy. We appreciate you mentioning the communication — we’re always looking to improve, and your input helps us do just that. Thanks again for choosing Cartime, and we hope you continue to enjoy your new vehicle!
Ozi, July 2025
"⭐️⭐️⭐️⭐️⭐️ Excellent Service from Start "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a fantastic experience with Cartime. The entire process was smooth, professional, and stress-free. The team was friendly, knowledgeable, and made sure everything was clearly explained. They really went the extra mile to make sure I got the right vehicle and the right deal. I’m very happy with the quality of the car and the level of service I received. Highly recommended!
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Aftersales from Cartime Bury in response to ⭐️⭐️⭐️⭐️⭐️ Excellent Service from Start
Hello Ozi, Thank you so much for your fantastic review! We're absolutely delighted to hear that you had such a smooth and stress-free experience with us. It's great to know that the team was able to help you find the right vehicle and deal — going the extra mile is exactly what we aim for! We really appreciate your recommendation and wish you many happy miles in your new car.
Megan M, July 2025
"Service was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased from Cartime in Bury and the service was great. So far everything is okay with the vehicle as well, it is driving fine.
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Aftersales from Cartime Bury in response to Service was great
Hi Megan, Thanks so much for your review! We're really pleased to hear you had a great experience at our Bury branch and that your vehicle is driving well so far. If you need anything or have any questions down the line, we're always here to help. Enjoy your new car, and thanks again for choosing Car Time!
Sreelakshmi M, July 2025
"Nissan Qashqai"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new car from Cartime is absolutely fine and the service was also fine when buying
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Aftersales from Cartime Bury in response to Nissan Qashqai
Hi Sreelakshmi, Thank you for your review! We're glad to hear you're happy with your new car and that everything went smoothly during the buying process. If you ever need anything in the future, don't hesitate to get in touch — we're always here to help.
Enjoy the drive, and thanks again for choosing Cartime!
Martin B, July 2025
"Room for improvement"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My dealings with CarTime were good. Maybe a 3 though because to find the car can't fast charge and the dealer had obviously not checked that implies a lack of familiarity with EVs that obviously needs to be improved.
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Aftersales from Cartime Bury in response to Room for improvement
Hi Martin, Thanks for your feedback—we’re glad your overall experience with CarTime was positive. We appreciate you raising the point about the EV fast charging. We’re working to improve our EV knowledge to better support customers in the future. If there’s anything else we can help with, feel free to reach out!
Reece J, July 2025
"Noel"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Booked an appointment with Noel to view and drive a Tesla. I have to say I was very happy with the experience and the way in which Noel conducted himself, very friendly, professional and straight talking which I appreciated. Even spent time on his day off sorting the car for me which is above and beyond what was expected, and crucially....he had the car almost fully charged up for me! Top man and much appreciated. 5*
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Aftersales from Cartime Bury in response to Noel
Hi Reece, Thank you so much for your kind words! We’re thrilled to hear that Noel provided such a great experience and went above and beyond to help you out. We’ll be sure to pass on your praise to him — he’ll be really pleased! Enjoy your Tesla, and if you need anything else, just give us a shout.
Helen P, July 2025
"Average experience"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would say I had a very average experience with CarTime. I haven't purchased a car for a while, but it was very underwhelming. Now of course you don't want to be jumped all over when purchasing a car, but I feel a bit of enthusiasm from the staff at the dealership is needed. I felt I had to push to get attention when walking in to discuss cars. It was a very quick process as I knew which car I wanted to get. I was told when I picked it up it would come with the charger and service history. However, when I came to pick it up, there wasn't any of the history and I had to push and wait around to get the charger because I was not leaving without one. I came at 10am to pick up and didn't get the charger until ten to eleven. Finally, after getting this, another salesman was brought out to try and start selling me extras. I just felt it was already too late to try to do that and went off home. Now to be fair to the dealership, I love the car, I am thoroughly enjoying it and haven't had any issues with it. I feel there is just some need for improvement in certain areas.
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Aftersales from Cartime Bury in response to Average experience
Hello Helen, Thanks for your honest feedback. We’re glad to hear you’re enjoying the car, but we’re sorry the experience didn’t fully meet your expectations. We appreciate your comments about staff engagement and the pickup process, and we’ll use this to improve. If there’s anything we can do to assist further, please don’t hesitate to get in touch.
Danielle T, July 2025
"Wouldn't go anywhere else"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After buying from the Bury branch of Cartime, I wouldn't go anywhere else in the future when buying another car. The staff were amazing and perfect, I couldn't fault them. We spent all day there due to an issue with the finance company, but the staff went above and beyond keeping us comfortable. Everything is great with the vehicle as well, I've done so much driving since collecting. I would give them 10 out of 5 if I could
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Aftersales from Cartime Bury in response to Wouldn't go anywhere else
Hi Danielle, Thank you so much for your wonderful review! We’re thrilled to hear you had such a positive experience at our Bury branch. Our team always aims to go above and beyond, and it’s great to know we made your day a bit easier despite the finance hiccup. Enjoy your new car and all those miles ahead! We look forward to helping you again in the future.
Lebula A, July 2025
"4 out of 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff at the Cartime Bury branch were good, friendly and explained everything well. So far everything is fine with the vehicle with no issues.
+0 Found this review helpful
Aftersales from Cartime Bury in response to 4 out of 5
Hello Lebula, Thanks for your kind words! We’re glad to hear the team at our Bury branch provided friendly service and clear explanations. It’s great to know your vehicle is running smoothly so far. If you need anything else, just give us a shout!
Elaine M, June 2025
"Brad was amazing "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Buying the car was a breeze. Made really simple and Brad was amazing and spoke to my at my level so I understood everything
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Aftersales from Cartime Bury in response to Brad was amazing
Thank you for your kind review Elaine. It's great to hear Brad delivered amazing service. Thanks again for choosing Cartime and we hope you enjoy your new car!
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