Alan W, August 2025
"Hassan was great"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been really enjoying the Lexus NX that I purchased from Cartime. On the day, I dealt with a gentleman called Hassan who was great, and I also got a good price for the car that I part exchanged.
+0 Found this review helpful
Aftersales from Cartime Bury in response to Hassan was great
Thank you for your kind review Alan. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Michael P, August 2025
"Good sales process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good sales process from start to finish and the Kia Niro has been excellent since the purchase. I am really happy with it and would recommend it to others based on my experience.
+0 Found this review helpful
Aftersales from Cartime Bury in response to Good sales process
Thank you for your kind review Michael. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Zbigniew K, July 2025
"High level customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff were very friendly - he did what he promised he would do. I think this is high level customer service. I'd give them 5 stars definitely
+0 Found this review helpful
Aftersales from Cartime Bury in response to High level customer service
Thank you for your kind review Zbigniew. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Gary M, July 2025
"I love it"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m three weeks into owning my Mercedes and I absolutely love it, it’s been great and is already exceeding my expectations. It’s my first electric car and I didn’t realise just how cheap they are to run. Noel was very good throughout the process and made everything easy. No real complaints at all.
+0 Found this review helpful
Aftersales from Cartime Bury in response to I love it
Thank you for your kind review Gary. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Anonymous, July 2025
"3.5 stars"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We arranged to pick the car up at 11am on a Thursday and the car wasn't there and neither was the salesman - we sat for 25 minutes waiting before he turned up with no apologies, which wasn't great. The guy knew his stuff about the car in fairness - on the test drive he was very familiar with the car, good knowledge and very good service. It was when we came to pick it up which was a letdown.
+0 Found this review helpful
Aftersales from Cartime Bury in response to 3.5 stars
Thank you for your feedback. We're glad to hear you received great service and found our team knowledgeable during the test drive. We're sorry for the delay and lack of communication at collection, this isn't the standard we aim for. Your comments have been noted, and we appreciate you bringing this to our attention. We hope you're enjoying your new car!
Harry A, July 2025
"BMW 2 Series"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The experience was all good. I'd give them 5 stars.
+0 Found this review helpful
Aftersales from Cartime Bury in response to BMW 2 Series
Thank you for your kind review Harry. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Mia P, July 2025
"I love the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff were amazing - very helpful and they explained everything to me. I love the car so far. I'd happily give them 5 stars.
+0 Found this review helpful
Aftersales from Cartime Bury in response to I love the car
Thank you for your kind review Mia. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Holley K, July 2025
"Great service, "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very approachable and transparent
+0 Found this review helpful
Aftersales from Cartime Bury in response to Great service,
Hi Holley, Thank you for the kind words! We're really pleased to hear you found us approachable and transparent — that's exactly what we aim for. All the best.
Simon E, July 2025
"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Fantastic service from Cartime, was all done in two days, and they didn't miss anything. The car is fine as well, it's driving okay, and there are no issues after doing some miles with it.
+0 Found this review helpful
Aftersales from Cartime Bury in response to Fantastic
Hi Simon, Thanks so much for the great feedback! We're glad to hear everything was sorted so quickly and that you're happy with how the car is driving. Enjoy and feel free to reach out if you need anything down the line!
Susan G, July 2025
"5 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The experience of buying from the team at Cartime Bury was absolutely fine. The sales people we dealt with were really good, helpful and knowledgeable, even going to another branch to pick the vehicle up for us.
+0 Found this review helpful
Aftersales from Cartime Bury in response to 5 out of 5
Hi Susan, Thank you for the great review! We're really pleased to hear you had a positive experience with the team at Cartime Bury. It's great to know our sales team were helpful and went the extra mile to get the vehicle for you. Enjoy your new car, and don’t hesitate to reach out if you need anything in the future!
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