20% Reviews
replied to
73% Recommend
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15 reviews from our car dealer reviews community
Leave a review for Castlebridge Motor Company
Leave a review

15 reviews from our car dealer reviews community

Leave a review for Castlebridge Motor Company
Leave a review
"Another excellent car from Castlebridge"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my 2nd Ford Mondeo from Sajid & drove it back home to Newton Aycliffe. Sajid at Castlebridge Motor Company supplied another excellent car with a full MOT, new front pads & discs & new tyres all round. Excellent service.

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+4 Found this review helpful
"Car sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Audi A3 which was advertised in autotrader, dealer sent me more pictures looked a nice clean car. Went to view it was as described and better than the pictures. Car had full history and all paperwork. Car was competively priced and came with 3 months warranty and 12 months AA breakdown. Salesman was really helpful throughout a couple of small things required attention which was dealt with before collection. Really pleased with the car and garage staff first class.

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+1 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the service I received from Castlebridge Motor Company.

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"Really good!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a whole everything went very well at Castlebridge Motor Company. I've had no issues with the Mini I bought. I wanted an Auto Mini and the one at this dealership ticket all the boxes! I didn't get the best price for my PX though. I would recommend them!

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"Helpful! "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A good experience at Castlebridge Motor Company. I've not actually Driven the Audi very much since I got it but its running well! Had one slight issue with the car not being fully described properly but overall very good! The guys there were knowledgeable and helpful! I would recommend.

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+1 Found this review helpful
"Glynis"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought mt ford focus from castlebridge motors and found a fault with the handbrake got the problem fixed and went back they refunded me the price of the repair I have been really happy with the car and got good service they even helped me get the tax and insurance so I could drive the cat away I was so impressed I took my daughter there and she also has a ford focus which she loves thanks castlebridge will be recommending you to friends and family

"Mr N"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my new Mondeo, had lovely drive back down the A1(M) back to Newton Aycliffe. Sadij & his colleague were very friendly. & helpful, the whole process was so easy, thanks lads.

"Vauxhallastra60"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car 23 days ago but have only managed to use it for 14 days...the rest of the time the car was at the garage awaiting the parts needed to fix the problem.The car was making this sound when using gear2...the staff at this garage told my partner there was nothing to worry about as it was something to do with the turbo...until my partner contacted an independent garage who advised him to take the car back as it was faulty We also had a problem with the battery which we were told would be ready early the next day only for my partner to go to the garage and wait there for more than2 hours..the battery was not even ordered when he got there...a wrong battery then got ordered...so I had to go pick my partner up ..the battery was not fitted professionally as some wiring was hanging out...the time and resources wasted...as well as appalling customer service..if only this car was within14 days I would return it...but this is by far the worst service I have ever come across...I would never recommend you to anyone

Castlebridge from Castlebridge Motor Company in response to Vauxhallastra60

The battery was ordered straight away due to no fault of ours the wrong battery turned up. The customer was present when the phone call was made to get the right battery. The noise was not from the gear as Eddie knew and was very difficult to find we did everything to rectify the problem and the problem was rectified and car was delivered to the customers house with a full tank of fuel for the delay We take pride in our customer service that's why we took the time to find you a much better finance deal on your finance that saved the customer and the payments were much lower

"ST22"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After offering to pay a deposit twice they advised me to get the AA Car check that I wanted to get done first. After paying for this and arranging it I got a call from AA Advising me that the garage told them that the car was sold to someone else. Time wasters.

Unknown from Castlebridge Motor Company in response to ST22

customer failed to leave deposit and another sales person took the deposit

"Karl"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to this dealer for a Seat Leon pick a few problems with the car told the owner. Car was all fixed for me, picking the car even told me the problem with the car. Fantastic people and really helpful.

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Dealership Information

Welcome to Castlebridge Motor Company

We are a independent used car dealership, offering knowledge and experience on a wide range of vehicles to suit every budget.

Based in Newcastle, Tyne and Wear, Castlebridge motor company provides an independent service for both private and commercial customers. With over 20 years experience in the motor trade and extensive main dealer contact we are able to supply excellent used vehicles at low prices direct to you.

We have a fantastic amount of experience and knowledge within the motor trade and with our local contacts we are able to offer you the right car at the right price. We consider ourselves the specialist choice for all your used car needs.

GREAT CHOICE OF VEHICLES

We at Castlebridge Motor Company provide cars for all budgets with stock changing daily.
Conveniently located in Newcastle, Tyne and Wear, we pride ourselves on our customer care and offer an excellent personal service even after the purchase of you car.

If you are looking for your next used car have a look at our stocklist and give us a call. We look forward to getting you the right car. If you cannot see the car you want let us source it for you.

FINANCE SPECIALISTS

Here at Castlebridge we are specialists in arranging you a finance package to suit your needs and budget.
We also can help if you have BAD credit eg IVAs , on Benefits, Defaults give us a try. You can text Finance to 07811 523 322 where one of our members will call you back.
You can also call us on 0191 4774570 or apply online.

If its low rate finance you’re looking for, we work with many lenders who can find you a package to see you driving away in your next used car TODAY, call us on 0191 4774570 or apply online – our application form can be found here, it only takes 2 minutes to complete and we will respond straight away.

SERVICE

Our goal is to keep building our customer base by using our knowledge to bring you excellent value and reliable used vehicles at competitive prices, we have many repeat customers to prove its working.

To arrange a viewing please call us on 0191 4774570 or just call in, we’re open seven days a week and conveniently situated just off the Felling By Pass.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2009

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews3.9 out of 5 stars — Rated Very Good
Excellent
11
Very Good
0
Average
0
Poor
1
Terrible
3

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  • Contact Information

    Address

    Castlebridge Motor Company
    Shearlegs Road
    Gateshead
    Tyne and Wear
    NE8 3EJ

    Get in touch

    0191 477 4570
    http://www.castlebridgemotorcompany.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:30 - 17:00

    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    20%
    Percent of reviews responded to by this dealer

    Additional Information About Castlebridge Motor Company

    Company Formed: 2009
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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