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11 reviews from our car dealer reviews community
Leave a review for Central Car Co
Leave a review

11 reviews from our car dealer reviews community

Leave a review for Central Car Co
Leave a review
"0 STARS - Terrible Experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All fine when I was interested in buying, friendly and approachable. HOWEVER, this did not remain the case when I found issues with the car. Very rude owner who refused to put anything in writing to me and wanted everything over phone call. After weeks and weeks of trying to reject the vehicle after they failed to attempt to repair (stating it wasn’t an issue they could sort) I finally got a partial refund after threatening court proceedings. This car which I was told they would not sell again, or any other of this model of that age bracket because of the ‘notorious’ problems they apparently weren’t aware of before I reported it. However it is now back on the forecourt for £1000 more than I was refunded! Absolutely awful experience, repeatedly lied to, information not disclosed, spoke over me constantly on the phone and probably hoped I’d just drop it. There was an oil leak that they denied over and over again stating my type of car just burns oil quicker and nothing they could do - 2 other garages confirmed an oil leak. I very much doubt this has been fixed prior to being re-advertised since they told me it couldn’t be sorted. Very worrying that someone will go through the exact same issues as me if unfortunate enough to buy. PLEASE AVOID DEALING WITH THIS GARAGE.

"No pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from central car company for first time,it was a no pressure sale, none of usual the usual pushy salesman I,'ve dealt with in past at other places. They turned around my new car around in short space of time to help me out and get me mobile again, up to press I would deal with them again

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service received from Kev, in a friendly and helpful manner. Went several times to view and test drive cars before making purchase, with no sales pressure. Delighted with my car, all slight issues all resolved to my satisfaction. I would recommend this Company to anyone.

"Great dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a great experience with this dealership.very friendly and helpful.full mot and service included. We're given all the time we wanted in choosing a car with no pressure Really pleased with everything Many thanks

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+0 Found this review helpful
"Had a couple of issues but sorted in the"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car that I love from here, after a while it developed a fault. Once central had all the information they sorted the problem out. While Id of prefered it to be faster they where honest about the time frame. They where always friendly when I spoke to them and ultimately I would use them again.

"Honest, and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience was a refreshing change as i usually hate garages especially sales people. The guy there was friendly and gave me good advice without patronising me which is what i always seem to get being female!! I'm very nervous on test drives but Jim or John (sorry i cant remember) stressed that it was important so i get the right car. Annoyingly for him i ended up trying 4 till i was happy. I found a very similar car £200 cheaper elsewhere but these had the alloys refurbished? (i think thats what you call it) so i was happy to go back the next day and buy it. So far i have had to replace a bulb and there was a squeak coming from the boot which they sorted for me x

"Yd10 djf vauxhall astra"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wouldnt go anywhere near Central Car Co be aware if interested bought it and had nothing but problems with engine overheating and coolant issues gave car back after 8 weeks of hassle and 7 attempts at trying to fix it and wouldnt recommend buying from this dealership owners arrogant and not very helpful was very dissapointed as on the outside looks like a great car for the price but was i wrong stay away

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+0 Found this review helpful

Staff from Central Car Co in response to Yd10 djf vauxhall astra

This was expected and we strongly disagree with the star rating apart from the 'resolving issues' single star. This was correct and justified. Our salesman at Central Car Company prides himself on customer service, and after several failed attempts at rectifying the cars fault he even lent them his personal vehicle to help smooth the situation. He is always helpful and is regretful that this has happened. This was one of those rare vehicles whose fault simply could not be found or rectified. After using several garages and spending over £1000 in parts and labour we had to unwind the deal at our expense, and we are sorry the customer had to endure this process. The customers partner in his own words has bought several vehicles from us in the past with no trouble so it is a shame to receive such a review. It is not without some merit though as we clearly failed the customer on some levels. It is with regret that we could not have managed their expectations. Despite this review i wish them good luck in the future and thank the purchaser personally for her continued patience during the time we had her car.

"Brilliant , Honest and easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not pushy, really interested in finding THE car you want. Good knowledge of the cars I test drove. James from Central Car Co sold my Mum a car, he took the time to find the car that would suit her needs, I then went back and bought a car myself. I found the whole car buying experience easy, honest and reliable.

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+1 Found this review helpful
"Great customer sevice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought my 3rd car from central Car Co so I think it speaks for itself,no frills no nonsense just good honest advice,very friendly not pushy great service I recommend them to everyone well done central keep up the good work thank you again!!!

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+1 Found this review helpful
"Honest "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not many honest garages around. Central Car Company Grimsby seem to be the exception. Tall guy whose name I cannot remember took the time to show us all the options and was friendly and knowledgeable. This made a change from the usual typical salesman. Car has been ok since purchase.

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Dealership Information

Central Car Company are a car dealership based in Grimsby. They offer finance and servicing and they also buy cars for cash. 

If you have bought a vehicle from this dealership, please share your experiece with us and leave a review. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4.2 out of 5 stars — Rated Very Good
Excellent
9
Very Good
0
Average
0
Poor
1
Terrible
1

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  • Contact Information

    Address

    Central Car Co
    Pasture Street
    Grimsby
    North East Lincolnshire
    DN32 9AB

    Get in touch

    01472354330
    http://www.centralcarcompany.com

    Opening times

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    Dealership Statistics

    81%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Central Car Co

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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