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36 reviews from our car dealer reviews community
Leave a review for Central Motors
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36 reviews from our car dealer reviews community

Leave a review for Central Motors
Leave a review
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"Barrie Metcalf"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There were a few issues with the car when I test-drove it and they promised to put these right and fit two new tyres. My wife picked up the car as it was not ready when originally promised. None of the issues had been fixed and only one new tyre fitted. I immediately had the car checked at my local garage. The car came with a new MOT with no advisories however my garage found that the rear brake linings were barely legal, there was a worn wheel bearing and that two further tyres were close to the limit. The response from the garage was very rude. I am now taking legal action against them.

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+0 Found this review helpful

Mr Perrins from Central Motors in response to Barrie Metcalf

A week after collection Mr Metcalf emailed with some minor faults a garage that he knows had identified such as worn brake pads and a slightly noisy wheel bearing. I asked for the car to be returned so I could check these out as the car had just been MOT tested the week before and both these items were checked on the MOT. He refused to do this and demanded I sent him close to £1,000 for repairs! Other issues include dirty seat belts on a 10 year old car. Even offered him a full refund to save any dispute which was also declined.

"D johns"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service, nothing too much trouble for the team at Central Motors.

"Adam humphries"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove vehicle home and found out suspension Spring was broke, was told I probably done it in way home, but they fixed it after several days. Turbo pipe burst on way home from London, was told to use warranty after only having vehicle 1 week. Since have 4 new tyres because they we're perished, new battery, back lights repaired and now ,assign oil leak. Only had car 5 months - ridiculous and taking legal action as car has also been heavily damaged at some point!

"SH"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought 3 cars now off Adam at Central. Always good choice and value compared to other dealers in the area. Happy to help me when ever I pop in with a question or query as well. Would recommend to anyone

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"ami"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful when i came into to look for a car, made everything easy. I have not had any problems so far and feel like i got good value for money!!! All you can ask for really

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"Unsatisfied Customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car which broke down on way home, was told to bring it back. Rang every day for an update, they said they didn't know what the issue was they'd look into it. I was not entitled to a refund and had no courtesy cars to provide. Said they would ring me back one evening to give me results of report, no call recived and I was told he was ‘gone home’. Said I had 2 choices could either wait or take another car. Took other car, I was charged 150 insurance change which they refused to pay. (I had said I would only take the car if they covered this cost) They told me they had filled the tank of the new car, the car arrived with the fuel light on and was near empty. They said they would service it, the INSP warning was flashing, no logs in the service book. They said it was serviced they just didn't write in any details it and I could send my log book to them. Driver door would not lock nor open and I received comments such as 'I didn't ask your car to break' and 'You test drove it'.

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Dealership Information

This dealership under its current name of Central Motors has ceased trading. Car Dealer Reviews recieved an email from this business owner, Dale Perrins notifying us that a new business with the name Central Motors Lye (Limited) will be opening from the same address, using the same phone number and having the same website address. 

Stourbridge based Central Motors was a family run and owned used car dealer but ceased trading on January, 1st, 2017.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
36 reviews3.7 out of 5 stars — Rated Very Good
Excellent
23
Very Good
1
Average
2
Poor
5
Terrible
5

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  • Contact Information

    Address

    Central Motors
    Stourbridge Road
    Stourbridge
    West Midlands
    DY9 7DG

    Get in touch

    01384 895665
    http://centralmotorslye.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    27%
    Percent of reviews responded to by this dealer

    Additional Information About Central Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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