Avoid this place at all costs. Act very polite and professional to reel you in to buying a car. As soon as they have your money stop answering calls false promises that Franco (owner) will call back he never does never replies. Sent damaged parcel shelf which had been badly sprayed. Been ignoring for nearly 6 months now and its only for a spare key. Tarnished there business name over a spare key. You wouldnt get anywhere with your warranty as they wont reply and ignore so dont bother. They are not registered with the Motor Ombudsman as they have confirmed. In process of going to papers and court. Pretended to be looking after me as he knew i was a post cancer patient but the stress and inconvenience he has caused is terrible. They wont bother what situation your going through as this didnt affect him so save yourself from this company. Dont want anyone else to go through this.

Purchased a plug-in hybrid Volvo from here on May the 19th and had it collected to go back on the 22nd as the electric motor wasn't working. Would have noticed this but on both the test drive and collection the car's electric motor battery was flat meaning the issue didn't present until after I had charged it at home. Due to the car not operating as advertised I decided on the 25th to formally reject the vehicle the vehicle, at which time the only update I had from Chariot's was that they had replicated the issue on Thursday and were hoping to diagnose it on Friday. I e-mailed on the 25th stating I was rejecting the vehicle and have heard nothing since, despite calling and e-mailing multiple times. Only when I left the above review on Google did I receive a response, but only to my Google review! They were still unable to pick up the phone.

If you must buy from them make sure you cross check everything Let’s just say I wouldn’t recommend them to anyone

Chariot Specialist Cars were very unprofessional, unprepared and sloppy for a potential new candidate's interview. On the day it took place, I was dressed my finest interview attire, had a makeover, organised a business portfolio to exemplify my years of experience in the many different and versatile working environments I'd been part of throughout the course of my career. I also thought to assemble some notes and in-depth knowledge I'd accumulated about the company, it's reputation, impact on the general public, reviews from other professional critics and ability to demonstrate adequate customer support, when doing my research. It was just a little thinking outside the box intuition, to show I cared about the job position I was applying for, and the outcome was less than satisfactory, to put it mildly. To put it bluntly, the treatment I received for trying to appear presentable and proactive was about as constructive and as well-received as finding out that a member of the public service order i.e. a police officer of the law, was responsible for the sudden disappearance and brutal first-degree murder of an innocent pedestrian. I travelled over to the company, arriving thirty minutes before my interview was ready to begin. I introduced myself to the receptionist, who offered me a seat and a hot beverage. Just as my hopes were starting to rise, thinking I'd found a very kind and accommodating colleague to work beside, as the vacancy I was intending to fill was for a front desk receptionist part time, things began to go wrong. I asked if I may be excused to quickly powder my nose before the interview commenced. The current receptionist pointed me in the direction of the facilities and off I went. When I came back, I was very disappointed to find out that the woman conducting my interview, was already downstairs and started to berate me for "wandering off" when she was expecting our session to take place and questioned why I'd "helped myself" to a beverage that were only meant for staff members, never taking into consideration that I'd arrived half an hour early or simply been offered a hot drink by the considerate receptionist. During the interview in the upstairs boardroom, not only did I detect hints of uncertainty as to what questions she wanted to ask me and what the company was looking for in a new employee, but also I sensed an element of arrogance because of the way she'd keep on dodging the idea of me providing the answers, formally and diplomatically. And when I did refer to my binder, she scrunched up her face and rolled her eyes, thinking I wouldn't notice. After the interview was over, I left feeling like a huge weight of tension had just dropped off my shoulders. I didn't want to discredit my gut instinct that this opportunity wouldn't work out, but I felt somewhat optimistic about the decision making process based on how calm and composed I managed to stay during the rude manner I'd just had the misfortune to experience. 12 days later, I receive an email from the same member of the management team, stating that I'd been unsuccessful on this particular occasion and that they will not be taking my application any further. Outraged, I rang up the same lady and questioned her as to why I wasn't shortlisted for the position, as she hadn't elaborated with any critical feedback as to why I wasn't suitable enough, and she said it was because when she asked me the question of what I knew about the company, I had simply responded that I didn't know a thing. I would therefore not recommend anyone to work for, or with Chariots Specialist Cars, as they clearly don't appreciate dedicated and diligent workers. The constructive feedback that I asked for was clearly more than just utter nonsense, but completely made up on the spot to cover her own back. As mentioned above, my professional business portfolio I'd put together containing my resume, cover letter, a screenshot print out of my LinkedIn account, and other valuable documentations that would make for a sturdy interview, complemented with many important skills and valid qualifications were enlisted. My favourite part of designing the binder's contents was when I created the index section, summarising the requirements needed. While trying to sell myself with a prolific status, I would refer to this section every time an example of these noble qualities was expected to be explained in greater detail. When I was polite, interpersonal, proactive, diligent, professional, problem solving, innovative, revolutionary, a good communicator, a co-operative team leader and a general credit to the business corporation, followed by an example. All the information I needed, or was intending to present, was broken down into categories, cross referenced to provide more relevant information on another page, and finally colour coded to correspond faithfully with the appropriate workplaces in which the right knowledge was obtained. Safe to say, I think I'm a woman who is more than capable of doing her homework. By the description of this review alone, I would describe the individual to be very well-spoken, organised, put-together, very driven, determined, focused, strong-minded, savvy and so independent. And that is the exact kind of leverage the career industry needs these days to stop people getting treated like total pushovers! REMEMBER TO ALWAYS THINK TWICE!!!!

For the last 7 years I have been a customer of Chariots and have to say that I will no longer visit any other dealer. The absolute BEST customer service where staff go the extra mile to give satisfaction. Having bought 8 cars from them, Franco & Liam have never failed to keep me happy. Peter (service manager) has also gone way over the call of duty for me recently for which I am sincerely grateful. Thank you guys!

At 9.04am I called chariots and spoke to franco about a audi advertised. Firstly I asked if the car was available, it was. Secondly I asked would the car b available for free delivery ( as advertised in bold letters due to coronavirus) as I come from Glasgow, again it was. I stated I was interested in the car and would like to leave a deposit, franco told me they weren't taking a deposit on this car, cause it was no guarantee I would take the car and others were interested. So I agreed with franco I'd go ahead with the deal and I'd go get money sorted. Franco asked if I'd a trade in, which I did, but was intending to do private. He said he could get me a price, so we agreed on the deal. This took less than 10 mins. A half hour later I recieved call to get my details for the delivery of the car. A hour later after making a 15 mile round trip to 2 banks and transferring money to different accounts I phoned chariots to find out best way of paying for it. I was put onto Liam. He then informs me that it would b £599 for the car to b delivered and I'd to pay for it. I told him this was not what was advertised or agreed by franco and myself, and I was in the bank, I'd phone him back shortly. 20 mins later once home and checked what was advertised, I phoned Liam back. He then informs me he has just took a deposit 15mins ago from someone local and the car was sold, subject to finance. He finished off by saying he would phone me by end of day regardless to let me know if the vehicle was bought, and I'm still waiting. As far as customer service and the experience I've incurred I thought practices like this ended back in the 70s, I was under the impression I had agreed to purchase this car verbally with franco, and I was under the impression that a verbal agreement in uk law was law. I've been left disgusted with this whole episode , I didn't think a supposed reputable dealership would stoop to underhand strokes for the sake of a few quid, I was wrong.

ATTENTION EVERYONE!!!!!!!!!!!!!! Chariots Specialist Cars is the worst car dealer in England. Dodgy Car Dealer. Check their ex worker review and you will find out more. The story. I bought an Audi A6 2012 CVT Automatic The gearbox had issues within the first Month a computer report was printed by their own workshop showed the gearbox Malfunction I asked the Managing director Santoro to sort it the issue he assured me don't worry but nothing happened. The Malfunctions error kept coming for 9 month long Till totally stopped driving The had other issues along the way such a suspension control arm I called them recent to do something regarding the gearbox said they will not do anything as I have literally passed the miles stated on their Mickey mouse warranty. Consumer rights Act 2015 The Act states the car must be “of a satisfactory quality”, “fit for purpose” and “as described”. (For a used car, “satisfactory quality” The car has been giving errors since the first day! I will take legal action STAY AWAY