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We can not fault these guys. They have been wonderful with us. Their after sales care is second to none.
Absolutely terrible experience. Bought a family car in May 2017 after going there to check it out. It looked fine and we were reassured that the vehicle was in great condition and was going to undergo a final check with their workshop before we paid the full amount and picked it up. Didn't even last a day! The first trip to work the engine light went on and from then on it was a disaster. The vehicle was left on the doorway as we tried for weeks (in vain) to get our money back. Chester Road Motors claimed the vehicle was fine and even tried to imply we wanted to scam them. We had to pay for a full (proper) garage check that confirmed the car wasn't even fit for the road. Eventually we had to pay to get it delivered to the trader since it was impossible to drive it without the engine dying and even then we had to appeal to the bank to get our money back. If you buy from them make sure you pay with card because at least you'll get your money back once you present your proof to the bank. We wasted time, insurance money, road tax money, had to pay for a proper garage check and had to pay to get the vehicle delivered. It was a nightmare. We ended up with no car and had to deal with the worst customer service to date. Don't bother.
Chester Road Motors appears to specialise in 7 seaters and had a good selection when I went. Bought an Espace from him and was impressed they had already taken care to fully lubricate the panoramic roof as these can be problematic if left to dry out, but it worked perfectly. Also, car was clean and valeted. Other dealers often neglect this before sale which doesn't leave a great impression. Dealer was friendly and made it clear if any problems to call him straight away and took a comprehensive 3 month warranty that was actually included in the price. Overall, a good experience at Chester Road Motors.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 2 | |
| Very Good | 0 | |
| Average | 0 | |
| Poor | 1 | |
| Terrible | 0 |
Chester Road Motors
Chester Road
Warrington
Cheshire
WA4 6BE
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