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15 reviews from our car dealer reviews community
Leave a review for Chris Waite Car Sales Ltd
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15 reviews from our car dealer reviews community

Leave a review for Chris Waite Car Sales Ltd
Leave a review
"Never again"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently had a car from Chris Waites on finance and i have had trouble from day one. I have just took it for an mot it failed on so much i was told not to drive the car until the work had been carried out. It has cost me over £600 to have it put right as the underneath of my car was basically falling apart. i was totally ripped off by this garage and when i went back to them they didn’t have a time or day for me. I will never buy another car from this garage ever again. The attitude from them was absolutely shocking.

"SHARKS "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My partner bought a car from this car garage under 12 months ago. It was driven out of the garage and needed a new clutch straight away they sold it knowing the clutch wasn’t ok. After that the brakes went which you can class as wear and tear however the calliper was also gone and was told no way should it get into that mess. To top it all of my electrics have now gone on it costing me another £350. The warranty they sold me at top value £300 is not worth the paper it’s written on and nothing is covered when they told me it would be completely misled by them and will now be in contact with trading standards. Going by reviews on here people seem to get abuse after leaving bad reviews! Fine by me. Trading standards will be in touch!

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+1 Found this review helpful
"Rogue con men"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the worst "dealership" if they should Evan be called that I have ever had the Diss pleasure of stepping foot in, owner was aggressive over the phone when told the car broke down and and refused to fix it after less than a month of it being purchased, please don't by a car from these rogues and don't be fooled by there first aperences. They will Rob you without a second thought.

"Vile "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not purchase a Vauxhall Zafira Tourer reg WL15 KLM. It is back on sale after I have returned it last week. The car broke down not even 3 weeks into purchasing the car. The car has a wide range of electrical issues!! Cannot believe that they would even put this car back on sale. Chris waite is an incredibly rude man, vile infact. Swore down the phone, hung up on me several times, and refused any contact with me. I was more than accommodating and understood at first but after being treated so horrifically i burst into tears after each phone call. Please go and spend your money elsewhere he does not deserve your money. It took over 8 weeks to get my money back but that was only because they were threatened with legal actionand my finance company was involved. I have lost alot of money since purchasing this car. The amount of upset and stress this company has caused me is vile. DOESN'T EVEN DESERVE ONE STAR!!!!

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"Thankyou from hayley and kyle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a mercedes convertible from you! Love the car had a few small problems was sorted straight away staff 5* couldn't ask for anything better thankyou!

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+0 Found this review helpful
"Not so helpful"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Being dealing with Chris and nick for years. Always had a good deal and always helpful and pleasant. Don’t know who I spoke to today but this guys attitude was discussing, very arrogant and rude. Not professional and certainly not helpful.

"Dis-honest sales man"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My strong advice is to avoid this company - Chris Waite Car Sales, Blackwood if you're thinking of buying a vehicle! Nick, a director of the company and son of the owner assured me over the phone, that the vehicle I was interested in (VW Caddy, reg YY64 EUD) was in very good condition and no faults. This was of particular importance to me as I was travelling from N. Ireland to see this vehicle. When I arrived (25/06/20) to view the vehicle it appeared clean inside and outside. It was drove out from the garage and oil was noticed on the floor. Upon closer inspection, underneath the vehicle was covered in oil. Obviously alarmed at this and greatly dis-appointed I refused to purchase the vehicle and requested my deposit back which was agreed. Nick the sales director, then stated it was an oil over-spill. Clearly and absolutely incorrect and later confirmed by his mechanic that it was a seal needing replaced. The owner, Chris Waite then arrived to the premises and when I attempted to discuss the issue further he was NOT interested, in fact stating "it was my problem". This business has clearly no regard for it's customers and prepared to tell lies, deceive and say anything to try and get a sale. Don't believe the nonsense that is written on their homepage as it is a complete falsehood in my experience.

"First Class Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We’ve not had the best experience with car sales at some of the larger and better known establishments recently tbh, but having now bought a car from Chris Waite Car Sales, my faith is restored! Sales guys were friendly and helpful but not pushy, they accommodated our request for an RAC check and carried out the remedial work immediately (along with a full years MOT!) Obtained a new memory card for the Satnav as the car didn’t have one, and then to top it off, delivered the car home for me. Absolutely first class!!

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+2 Found this review helpful
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Now that's the way I like yo buy cars.. Looked around and no hassle off salesmen at Chris Waite Car Sales. Looked at the car I had seen online. Test driven. Pointed out a couple of minor things that needed doing. Given a fair px on mine. Made my mind up. Shook hands and picked car up a week later. 3 month warranty (most independent only give 1) Jobs all done. Will deffinately buy from here again.Martin the salesman done the deal. Knows his cars and brill to deal with. Thanks again all Colin B

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+1 Found this review helpful
"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Its a family concern buying from Chris. My father bought his cars from Chris now I buy mine and my family now buy their cars off Chris. Good quality vehicles and very helpful sales men to.

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Dealership Information

A family run business located in Gwent; Chris Waite Car Sales have plenty of choices when it comes to buying a used car. They also have finance, warranty and part exchange options to consider on site; all helping you to find the right car. Alfa Romeo or Nissan; this dealership provides some top name cars.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews3 out of 5 stars — Rated Average
Excellent
7
Very Good
0
Average
0
Poor
2
Terrible
6

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  • Contact Information

    Address

    Chris Waite Car Sales Ltd
    Blackwood
    Caerphilly County Borough
    NP12 1DD

    Get in touch

    01495 224663
    http://www.chriswaitecarsales.com

    Opening times

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    Dealership Statistics

    46%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Chris Waite Car Sales Ltd

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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