66% Reviews
replied to
33% Recommend
to friend


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3 reviews from our car dealer reviews community
Leave a review for Christopher Brooks Cars

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3 reviews from our car dealer reviews community

Leave a review for Christopher Brooks Cars
Click on the stars to start your review
"mercedes s 350"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased Mercedes s350 8 months ago and it has been brilliant, loads of complimentary remarks of its looks. No problems with the car or sales staff. Looking for a later model to purchase from Jarrod.

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+0 Found this review helpful
"LiamK67"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Christopher Brooks Cars are rude, arrogant people. Not as described cars. Try to mask problems with my car just to sell it, then when you notice and call they laugh at you like they did me. AVOID LIKE THE PLAGUE.

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+0 Found this review helpful

George from Christopher Brooks Cars in response to LiamK67

Good afternoon Liam K 67, we are extremely upset to read this review about ourselves, please could you let us know what car you bought and who you dealt with so we can deal with this in the appropriate manner. Best Wishes George

"mr hickson"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am sharing my experience with this company to hopefully stop others making the mistake i made. I bought a focus rs from them last week, the car was described as immaculate both on the phone and on their website and the photos looked good. It was also priced as an immaculate car for that model. Having put a deposit down over the phone based on the description i was given,i was expecting a car that needed nothing. However a day after getting it home i have found many issues, the worst being rust on the arches. I contacted jarrod the director who was very rude and unprofessional. He told me it was my fault for not noticing on the day and to deal with it and i should expect that on a 5 year old car! He also used an excuse of having to put tyres on my part ex.They were all totally legal and all 4mm or above. No customer service at all. A very very shady dealership. The way i was handled on the day was beyond a joke and i should of walked away. I have since initiated legal proceedings against this company and the director because i was advised by citizens advice that they have broken the sales of goods act. This is by far the worst experience i have had with a dealership and my advice would be to do your research and look for a dealer with lots of good reviews....

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+0 Found this review helpful

George from Christopher Brooks Cars in response to mr hickson

If anyone is reading this review we can gladly say we resolved this issue with Dan in a matter of days after Dan had complained to us. This was over a year ago now and since we have tried contacting Dan to either reply to this review explaining there is no bad blood anymore and the problem has been resolved in a professional and correct manner and I have tried numerous times to contact Dan over the last few weeks and had no response. Please if anyone is reading this view please do not think we are cowboys in this business, we certainly do the job correctly and honestly are one of the good guys in the business. The review above us by Liam K we believe in a false review and we have no recollection of selling a car to this person. Thank you.

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Dealership Information

Christopher Brooks Cars is an Independent dealership that is based in Leeds. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews2.3 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
2

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Contact Information

Address

Christopher Brooks Cars
Commercial Street
Morley
Leeds
West Yorkshire
LS27 8AG

Get in touch

http://www.christopherbrook.co.uk

Opening times

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Dealership Statistics

33%
Would recommend this dealer to family and friends
33%
Thought the dealer was knowledgeable and helpful
33%
Thought issues were resolved quickly and easily
66%
Percent of reviews responded to by this dealer

Additional Information About Christopher Brooks Cars

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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