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10 reviews from our car dealer reviews community
Leave a review for Circle Garage
Leave a review

10 reviews from our car dealer reviews community

Leave a review for Circle Garage
Leave a review
"The worst garage. Stay away. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you buy a car from them and everything gone ok, then they are ok, but if something gone wrong with your car and you need to fix the problem, even in the warranty period then you are alone, they start hiding and not answering in your phone calls. I think they are a fraud.

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+2 Found this review helpful

Circle Garage from Circle Garage in response to The worst garage. Stay away.

Good Morning Kyle, apologies for the delay in response I'm sorry you had a poor experience sadly we were having staffing issues in the time period. we pride ourselves in supporting customers on all services no matter the circumstances. we now have a receptionist on the desk at all times so calls are not missed. feel free to call us or pop in anytime. thanks, Codie- Reception

"Sold me a dud"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a second hand car less than 6 weeks ago. I was told there was a minor oil leak. Fine. 3L of oil top up later, and some pouring into the car through the vents. Called the breakdown company, who said I can't drive it. Called circle, they said to just scrap it. Won't give me a full refund or a replacement car. Very disappointed.

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+4 Found this review helpful

Circle Garage from Circle Garage in response to Sold me a dud

Good Morning Racheal, I'm sorry to hear you had a bad experience, if you purchased the car from us it would be supplied with a 3 month warranty. was the car still within the warranty period? we would never advise for you to "just scrap" a car you have purchased from us less than 6 weeks ago. please call us anytime on 01903 754507 or pop in anytime. thank you - Codie Reception

"Great service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I made my car purchase from Roger at Circle garage. Roger is very professional, knowledgeable and easy to work with, he gives the facts as they are. Great service with no pressure and no attitude. I wouldn't hesitate to buy another car from Circle garage. Thanks Roger.

Circle Garage from Circle Garage in response to Great service

Good Morning Saroj, thank you very much for you're pleasant comment. we look forward to hearing from you again soon. Codie - Reception

"Avoid- No Aftercare Support "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I personally WOULD NOT recommend Circle Garage to buy a car. The car I was sold I took back within 24 hours as the Air con was NOT working. They Regassed the system and within 6-8 weeks again FAILED. I Then got it regassed out my own expense but AGAIN it failed so I took it back. They then put a stop leak in the system and regassed but AGAIN FAILED! Now they tell me I need a new condenser at a cost of over £400.00. This is factual information. The fault was CLEARLY there when the car was purchased but they’d rather I stress my way out and take legal action. Anyone can sell a car. But it takes a good garage to admit they’ve done wrong and rectify something these cowboys are NOT DOING.

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+4 Found this review helpful

Circle Garage from Circle Garage in response to Avoid- No Aftercare Support

Good Morning Matthew, I'm sorry to hear you had a negative experience with us back a few years ago. we sell all cars with a 3 month warranty and the warranty amount can range from £250-£500 unfortunately anything beyond this prince range the customer will be required to supply the difference. we would not sell you a car that we know has an issue, if it does have any issues being a second hand car this is something we would explain to you before placing a deposit on a vehicle. if you need any further assistance in the future please do not hesitate to give us a call. regards, Codie - Circle Garage Reception

"New car part ex etc"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant experience at Circle Garage, I do know the owner personally however this did not influence my review The first initial enquires and rough quotations of part ex over the phone were fair and honest I thought days later I drive off with our new car Roger sales manager done his pre delivery checks and called me to say he couldn’t possibly let it go as it was due a cambelt service this was done swiftly at no extra cost to me the customer I got the feeling from him that if it’s not right or ready it’s not leaving the showroom giving me the buyer piece of mind of having had it done I also use circle garage for my yearly mots on mine and my wife’s cars and I find them honest and very reasonable and if you get a fail or whatever they really do look after you as they prefer repeat custom for the years ahead I would recommend without hesitation

Circle Garage from Circle Garage in response to New car part ex etc

Good Afternoon Danial, Thank you so much for you're positive feedback! we look forward to hearing from you in the near future. Take care, Codie - Reception.

"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very impressed with Circle Garage. Roger really looked after me and nothing was too much trouble. Would definitely recommend.

Circle Garage from Circle Garage in response to Fantastic service

Good Afternoon Susanne, Thank you for you're positive feedback! we look forward to hearing from you again soon. regards, Codie - reception

"BUYING A CAR"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a nice experience chatting with Rodger the Salesman at Circle Garage, we went to look at a VW Polo , 2001 , very tidy and nice car , we said we would like to buy it , and I offered to leave a deposit of £100 to hold it . He said the car needed a full check and a service before it could be released , and we were told that it would be sometime in the following week when we could collect the car . In the meantime after driving back to Pompey and the following morning my wife decided she liked there £5500 Corsa more and would like to have that instead , so I rang back in the morning and spoke to the Salesman Rodger, I said to him that Wife had had a change of heart , and that we would not like to buy it , he then said oh ..m well we have done a lot of work to that car on your instruction , "IE the service and checks ", we will not be refunding you deposit , at this point I hadn't had chance to say we wanted to buy the Corsa instead ,so after Rodgers comments I thought I would test the Company's integrity ,so I said come on Rodger we were only in there last night , he basically said your not get your money back , fine I said , how ungentlemanly I thought and said , and I then said that its not about the money , never mind and I hung up .What troubled me was this , we left the Garage at approx. 3pm on Friday , on the basis that we would await a call during the week to collect the car , however when I rang at 9amthe very next morning , the car was complete and ready for collection ,this is why my deposit was not returned, How amazing I thought , in the space of 2 working hours the car has gone from see you in the week to ….ITS READY NOW !.Anything to keep a mans £100 deposit , it was as this point I thought , I will say nothing , I will not argue the toss , if he wants it so bad he can have it , I just wont buy a car form them . The good news is we now have a new car ,its releaved me of £6000 but its very nice and low millage , and not from Circle Cars.

"Gill"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A genuinely great experience & professional car dealership. I have purchased many cars over the years & have to say our recent part exchange & purchase of newer car was exceptional. No pressure or hard sell, simply honest straight talking & pleasant. The whole transaction was seamlessly dealt with by Roger & everything promised was delivered. Thoroughly recommend this dealership to any prospective buyers & would use again.

Circle Garage from Circle Garage in response to Gill

Good Afternoon Gill, Thank you for you're positive feedback! we look forward to hearing from you in the near future. take care, regards Codie - Reception

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"VF Golf Circle Garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very happy with both my purchase and the customer service from Circle Garage, they handled the sale professionally and I would be happy to recommend them.

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+0 Found this review helpful

Circle Garage from Circle Garage in response to VF Golf Circle Garage

Good Afternoon Lynn, Thank you for you're positive feedback! we look forward to hearing from you again soon. take care, regards, Codie - reception

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"ruby242"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

after a long and stressful search for a car, I came to the circle garage, they were nothing but helpful, informative, and most of all didnt treat me like an idiot because I am a female buying a car alone, which is what many car dealers were like during my search! they gave me a very good deal, and the car was spotless! if I have any problems or queries I can just pop into the garage and ask them, overall excellent service.. I would 100% recommend them to anyone!

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+0 Found this review helpful
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Dealership Information

At Circle Garage you will find plenty of choice when it comes to purchasing a used car. At this dealer based in Lancing, West Sussex they also have a whole host of aftersales services such as MOT, testing and repairs. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews3.7 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
1
Poor
2
Terrible
1

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  • Contact Information

    Address

    Circle Garage
    South Street
    Lancing
    West Sussex
    BN15 8AJ

    Get in touch

    01903 754507
    http://www.circlegarage.co.uk

    Opening times

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    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About Circle Garage

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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