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2 reviews from our car dealer reviews community
Leave a review for Cleveden Cars
Leave a review

2 reviews from our car dealer reviews community

Leave a review for Cleveden Cars
Leave a review
"2 cars bought from Cleveden Cars"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband and i have purchased 2 cars over the last 5 years from Cleveden Cars with trade in of both our older cars, we had bought a volkswagen jetta and an audi A4, both received friendly, helpful, service and have not had any problems with our vehicles, just the normal wear and tear with tyres and brake pads etc and the year of the cars 2008 and currently still have them both. So therefore we haven't experienced problems like the other review by John.

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+13 Found this review helpful
"john"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have now been over 4 months without my car. When i bought my car it was sold with a warranty. I asked 4 times for Dominic to fix a simple electrical fault, cheap fix. He did not do this, and because of this the turbo then broke a month after i purchased the car. I have been fighting with him, the lawyers, and my credit card company for the past 4 months to get this issue fixed and he is still refusing to do anything even though he is legally obligated to. I have received threatening and abusive phone calls and harassment late at night when he was drunk. I have had to put up with this kind of treatment for 4 months. I have received contact from 2 other people who have had similar dealings with this man. I recommend not to give your money to this man or you will regret it.

Director from Cleveden Cars in response to john

We are surprised and disappointed that this defamatory and malicious review has not been removed. Our understanding was that this matter had been settled amicably. Shortly after John complained of a broken fog lamp lens on his car , a brand new turbo ended up having to be sent by us to a repairer in Stornoway , Isle Of Lewis ! We were given an assurance by the MacLean family and their representative that this had brought the matter to an amicable and satisfactory resolution. We were also given an unequivocal assurance from the MacLean family and same representative that this review would be deleted immediately by John. Nearly 3 years on we are still waiting for him to keep his word.

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Dealership Information

Cleveden Cars is an Independent dealership that is based in Kirkcaldy. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews3.1 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Cleveden Cars
    Chapel Level
    Kirkcaldy
    Fife
    KY2 6RF

    Get in touch

    01592 644499

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About Cleveden Cars

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