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recently bought a Astra a few days ago.. car had a few faults broken headlights, a few dents here and there nothing major really.. On purchasing we where told we HAD to purchase a warranty on sale. I asked again is this how they sell all their cars the sales rep says.. I just hate being scammed but her car, her lose but I wouldn't ever buy from there again!! how dare they say I have to buy warranty for a used car. considering the consumers ACT already covers me for a short period. Worst was car was advertised has having a 6month warranty or 60kmiles whichever comes first.. yea you guess It. on sale none of this was covered.
Very helpful and good customer services. Good value for money.
I purchased a Peugeot 308 from here last year. I had to travel quite far to get to CMW car sales and when I did I wasn't overly impressed with the condition car. There were some marks and dents that had no t been fixed and the car wasn't very clean. I wouldn't recommend this dealership based on my experience. The dealers attitude was quite poor and the customer service was lacking.
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Good experience, had a couple of issues but the dealership were very efficient with getting it all sorted and then brought the car back to me. The car is very good value for money and the service was very good. I would recommend them.
Reviewer has confirmed their email address
I had a lot of problems with CMW Car Sales, the car was not as advertised as it said it came with an MOT and I was told I would have to pay extra for that. They had claimed that they had fixed all faults however when I went to pick it up I was told the central locking didn't work and that the manual lock was missing. Then after 24hrs and less than 20 miles later the clutch went meaning the car couldn't be driven. Despite it clearly being an existing fault they claimed that I had broken it and it took getting trading standards involved before I could get my money back. Despite all of this I was still left out of pocket by a couple of hundred pounds. (Still better than thousands). My advice is don't trust dealership and avoid like the plague, if you are going to do business with them know your rights and don't let them bully you.
Mandi in response to AK83
I'm having a similar problem with them. Bought my car in May, told that everything had been sorted including all advisories on previous MOT. Car is now costing me thousands to fix because the original fault wasn't repaired as I was told, it's caused a lot more damage. CMW refusing to help or admit any fault. Trading standards will probably have to be my next step.
Are you looking for a quality used car in the Surrey area? If the answer is yes then CMW Car Sales may have the answer for you. With some of the most popular cars in their 180 plus stock list including; Audi, Citroen, Daimler and Kia amongst other makes and models. They also offer warranties and part exchanges as well as purchasing your current car for cash.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
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