15% Reviews
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84% Recommend
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13 reviews from our car dealer reviews community
Leave a review for CO9 West Car Sales

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13 reviews from our car dealer reviews community

Leave a review for CO9 West Car Sales
Click on the stars to start your review
"Friendly and helpful staff "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly, no pushy sales people. Recently purchased a Bmw 3 series from co9 west car sales. Is in great condition, the whole transaction was very easy, would definitely recommend them

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"great service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Mercedes c class from CO9 West Car Sales, great car and value for money,

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"Great Experience"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very easy to find with plenty of on-site parking,but also, the dealership is only a 2 minute walk from the towns main bus stop, giving easy access from Colchester and Chelmsford, which was essential for me as I didn't have a car or a lift organized. The guys were very friendly and welcoming with years of background knowledge in the industry, which gave me the confidence to buy a car that had been inspected thoroughly by an expert. There were 2 mechanics with full workshop facilities to provide any assistance necessary before driving away and a petrol station at the end of the road to fill up at. The town itself is very inviting and you could easily have a nice lunch at one of the cafe's or visit the public gardens whilst your car is being prepared for it's final, pre-sale inspection. I purchased a '56 plate BMW 320d M Sport Touring which has taken over 6 months to source in the spec that I wanted, it is immaculate in every way and hasn't missed a beat since I drove it away 5 weeks ago, it was detailed to perfection and I'm extremely happy with both the car and the service... My overall impression... CO9 West Car Sales has impressed me and I would absolutely go back to purchase another car or recommend them to friends and colleagues.

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Staff from CO9 West Car Sales in response to Great Experience

Thank you very much for your business, we are very pleased to hear you were so happy with the service.

"Highly recommend "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought Audi over the weekend. Is Great car, friendly staff.

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"Great service would reconmend"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car recently from CO9 West Car Sales. Within a week the car developed a fault with the DPF. The garage went out of their way to help me and get the problem fixed. Even drove me back to my home address some 40 miles away whilst the car had to be left with them for repair. Really good service considering I had bought a used car, would definitely recommend them.

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"Good service and value for money"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a VW Touran. The car is in excellent condition and I recommend them.

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"Southgate"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy from here!!! Just spent £900 on a clio to drive it home and so much is wrong with it. Slides me all over the road service light, leaks. Gaitor and linkages. So much repair to be done. Will be taking this further to the police for false advertisement and pretty much a death trap.

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Carrie southgate in response to Southgate

After leaving this review, and sadly can't remove it..I am pleased to say the garage have been extremely kind and helped me in every way possible..even if the fault wasn't theirs they've been super help, thankyou.

"wendy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a audi a3 within first week found to have starting issues. Contacted c09 who couldnt have been more helpful, rang a rac approved garage for me to take it to. rac quibbling on warranty and refused to pay for the new part . c09 rang garage and have authorised repair and they will pay the bill . they have been polite and friendly and kept me informed. They couldnt have been more helpful. I would highly recommend them and i would buy from them again.

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"AINSLEY"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY FROM HERE. Bought a van, next day wouldn't start, engine was pouring with oil, I am now paying for a engine conversion!

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Amy from CO9 West Car Sales in response to AINSLEY

Hi, I don't remember selling a van to you but had you contacted me to let me know of the issue the day after you bought it you were entitled to have it fixed in full or receive a refund. I don't believe you contacted me to advise me of this issue and therefore it isn't fair you have left this review. We do cover all our cars and don't normally sell vans, the only ones we do sell are all covered under the warranty and checked. We don't know who this reviewer is.

"Becky"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a mini recently from here, it was as described in the advert, very clean and I've not had any problems with it. The sales person was really helpful and friendly. I would definitely suggest using this company for an easy purchasing experience.

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Dealership Information

CO9 West Car Sales is an Independent dealership that is based in Halstead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews4.1 out of 5 stars — Rated Very Good
Excellent
10
Very Good
0
Average
0
Poor
0
Terrible
3

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Contact Information

Address

CO9 West Car Sales
Factory Lane West
Halstead
Essex
CO9 1EX

Get in touch

http://www.co9westcarsales.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

84%
Would recommend this dealer to family and friends
76%
Thought the dealer was knowledgeable and helpful
66%
Thought issues were resolved quickly and easily
15%
Percent of reviews responded to by this dealer

Additional Information About CO9 West Car Sales

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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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