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Absolutely disgusting company. I bought an 11 plate BMW series 1 in May 2015 and have had nothing but trouble since. They signed a form to say there were some chips in the bonnet and these would be sanded and spray before collecting my new car. These were never done, I took my car back to have these chips done a week after having my car. Left it there for ten minutes and got back to find out that they had been filled with AUDI white paint. The completely wrong colour and the sales man Calvin completely lied to my face to say a painter had been down to do them. The next problem started when my clutch started to shudder after a month of having the vehicle (only 300 miles). I took the car down, only to be told that there was nothing wrong with the clutch and told to my face it was shuddering as I was a bad driver and wasn't getting the bite right!!!!!! After over a month of going back and forth and numerous emails did they decided to do something about it. My emails were passed to IAN CARWARDINE the 'company director' - after checking up on the company I found out he is infact a CAR SALESMAN Not the director. The RAC warranty is completely useless!!!! My car was eventually taken to a dodgy garage to have a "new clutch fitted" and after 1 day of having it back the clutch shudder was back. They never have done anything else about it and I am stuck with a car where it struggles in 1st gear. ABSOLUTELY DISGUSTING. Quick enough to take my money and then didn't want to know. I have done numerous in depth company checks to find Colchester Motor Company changes its name every couple of years. STAY CLEAR OF THIS COMPANY!!!! IF I COULD GIVE THEM A ZERO RATING I WOULD.
Ian Carwardine from Colchester Motor Company Cardiff in response to Anonymous
Cardiff motor does not know this anonymous person and also do not have any record of the events described. Ian Carwardine is one of the two company directors and would be happy to discuss any problem with any genuine customer. That includes anonymous! Cardiff Moyor Company is one of the two trading names of Ponchaud and Carwardine Car Sales Ltd and we have only ever had 2 trading names. This reply has been placed by Cardiff Moyor Company.
I dealt with Colchester Motors recently when i did a part ex and got a new Mercedes C200.. They delivered this from Cardiff to my house and then took my old car away as part ex and was happy with it. I did have 1 fault and I had to take into Mercedes, I was quoted £264 for the work and Colchester Motors were happy to pay it, the car i think is definitely worth more than i paid for it so i got excellent value for money.
Reviewer has confirmed their email address
Cardiff Motor Company is a used car dealer located in the large Welsh city of Cardiff. With 50 years experience in the industry, they are able to provide a range of used cars in their stock. BMW, Jaguar and Nissan are just some of the names that feature and they also offer finance and part exchange on site.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Colchester Motor Company Cardiff
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