12% Reviews
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87% Recommend
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8 reviews from our car dealer reviews community
Leave a review for Cardiff Motor Company

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8 reviews from our car dealer reviews community

Leave a review for Cardiff Motor Company
Click on the stars to start your review
"Used car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We travelled a long way to see this car at Cardiff Motor Company and it was well worth it. Both Mark and Ian were very helpful and at no time were we put under any pressure. All in all a faultless car buying experience. Just like to add the test drive was great, This small family run company is a credit to the car trade. Looking forward to the next few years in my Honda Civic, many thanks Rachel.

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"Great service , highly recommended "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First purchase from Cardiff Motor Company after a recommendation. Ian and Mark were easy to deal with and very genuine and helpful nothing to much hassle. Very happy with my purchase , had a slight query after purchase which was rectified straight away no questions asked . Would thoroughly recommend Cardiff Motor 5 star service from me.

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"Excellent service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend colchester motor company in cardiff to anyone looking to buy a car. Ian and his team are friendly, knowledgable, professional family car garage. I bought a car from Ian yesterday, he made the process so easy including the fitting of new number plates. Excellent service.

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"Excellent !!!!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would def buy from Colchester Motor Company again if u want good value, exc service and exc customer service , highly recomend these for a great motor like i had and nice to have a garage that stick to there word, thank you.

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"No complaints! "
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car! I got my Skoda from the Cardiff Motor Company around 6 months ago and I have had no major issues. The dealers were friendly and happy to help with any enquiries and the car was a really great price. I would happily recommend this dealership.

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"Anonymous"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely disgusting company. I bought an 11 plate BMW series 1 in May 2015 and have had nothing but trouble since. They signed a form to say there were some chips in the bonnet and these would be sanded and spray before collecting my new car. These were never done, I took my car back to have these chips done a week after having my car. Left it there for ten minutes and got back to find out that they had been filled with AUDI white paint. The completely wrong colour and the sales man Calvin completely lied to my face to say a painter had been down to do them. The next problem started when my clutch started to shudder after a month of having the vehicle (only 300 miles). I took the car down, only to be told that there was nothing wrong with the clutch and told to my face it was shuddering as I was a bad driver and wasn't getting the bite right!!!!!! After over a month of going back and forth and numerous emails did they decided to do something about it. My emails were passed to IAN CARWARDINE the 'company director' - after checking up on the company I found out he is infact a CAR SALESMAN Not the director. The RAC warranty is completely useless!!!! My car was eventually taken to a dodgy garage to have a "new clutch fitted" and after 1 day of having it back the clutch shudder was back. They never have done anything else about it and I am stuck with a car where it struggles in 1st gear. ABSOLUTELY DISGUSTING. Quick enough to take my money and then didn't want to know. I have done numerous in depth company checks to find Colchester Motor Company changes its name every couple of years. STAY CLEAR OF THIS COMPANY!!!! IF I COULD GIVE THEM A ZERO RATING I WOULD.

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Ian Carwardine from Cardiff Motor Company in response to Anonymous

Cardiff motor does not know this anonymous person and also do not have any record of the events described. Ian Carwardine is one of the two company directors and would be happy to discuss any problem with any genuine customer. That includes anonymous! Cardiff Moyor Company is one of the two trading names of Ponchaud and Carwardine Car Sales Ltd and we have only ever had 2 trading names. This reply has been placed by Cardiff Moyor Company.

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"gemmerson"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I dealt with Colchester Motors recently when i did a part ex and got a new Mercedes C200.. They delivered this from Cardiff to my house and then took my old car away as part ex and was happy with it. I did have 1 fault and I had to take into Mercedes, I was quoted £264 for the work and Colchester Motors were happy to pay it, the car i think is definitely worth more than i paid for it so i got excellent value for money.

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"johnr"
5 out of 5 stars See
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Very professional and if I decide to change again I will definitely see what they have on offer

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Dealership Information

Cardiff Motor Company was previously known as Colchester Motor Company and is a used car dealer located in the large Welsh city of Cardiff. With 50  years experience in the industry, they are able to provide a range of used cars in their stock. BMW, Jaguar and Nissan are just some of the names that feature and they also offer finance and part exchange on site.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews4.4 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
0
Poor
0
Terrible
1

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Contact Information

Address

Cardiff Motor Company
Colchester Avenue
Penylan
Cardiff
South Glamorgan
CF23 9HP

Get in touch

029 2049 9689
https://www.cardiffmotorcompany.net/

Opening times

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Dealership Statistics

87%
Would recommend this dealer to family and friends
12%
Percent of reviews responded to by this dealer

Additional Information About Cardiff Motor Company

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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