Helpful and friendly and nothing is too much trouble. I used concept for the first time but it wont be the last time a very pleasant experience and very pleased with the car we had from them.

Couldn't have asked for a better service. It was quick and simple and the staff were all very friendly. No rushing or pressure and a lot of information upfront before making a decision. Happy to recommend Concept to others.

I actually couldn't believe how quickly and smoothly my car purchase went, I was blown away. I had been learning in a Corsa and that's the only car I had ever driven so I was nervous about getting in another car. I went for my driving test at 1 O'clock, (luckily passed), and I was driving away in my new car by 5 O'clock. Concept worked so quickly, 4 hours turn around time!! I bought a Ford Focus, which is a lot bigger than the Corsa. The drive home I was really nervous, I got stuck in traffic, I had a bit of a nightmare if I'm honest, so when I got home parked up and left it for the day. The following day I got in it and instantly felt comfortable and confident and ever since I've absolutely LOVED the car, Its perfect for me. I highly recommend Concept for their exceptional customer service and good quality cars!

After some searching around online I came across Concept, I was interested in buying a car here as they cater for all credit types... They had a lot of range online, I wasn't too picky just needed something practical for the family and reliable. I went with a Qashqai and I'm over the moon with it, really glad I chose this car, its perfect for us all!

Excellent customer service, everybody I saw there was happy, friendly and very welcoming, it made the process exciting and not daunting. I was showed the car and asked lots of questions to which were all answered by a very experience salesperson, highly knowledgeable! I wouldn't hesitate returning for my next car.

Highly recommend Concept car credit!! There is a great selection of cars to choose from, and different finance options too, there was also different types of additional products that were available that seemed great value for money - never pushed upon me, just offered. I went with an Insignia on finance with additional warranty and the whole process was easy and smooth, the payments are affordable and Im so happy with my new car! I cant fault Concept at all and I will be upgrading with them every time.

Wonderful service, very helpful and quick and no delays what so ever. I bought a Qashqai and its great, a lovely motor and certainly serving its purpose - I would recommend Concept to my family and friends.

I would give 5 out of 5 stars for Concept car credit. I bought a Ford C-Max from here and very happy with it. Laura was really helpful and took the time to explain everything clearly to me. The price was very good, great value for money! I'm really pleased with it and I will use Laura and Concept in the future due to the great stock and fantastic customer service given.

Love driving my new car its brill I went for a BMW 118 and I'm really happy with it, I dealt with Gaz over at the dealer and the customer service from him was really good he was very polite and helpful. I wouldn't think twice about buying from Concept again.

My new car is great and the experience of buying it from concept car credit was 10/10, simple and easy process mainly over the phone. The car was ready for collection in no time and also in brilliant condition for me, it was so lovely and clean. Really can't fault them and will use again 100%