1,847 reviews from our car dealer reviews community
Leave a review for Concept Car Credit
Leave a review

1,847 reviews from our car dealer reviews community

Leave a review for Concept Car Credit
Leave a review
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"1st time buying, but won't be the last! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I have a little one on the way, so it was was time to get rid of the BMW and get a family car, something more practical. I was shopping online and came across Concept Car Credit, with a huge range of cars in stock. I contacted them and ran through the details of a few cars, we decided on a Kia Sportage, mainly for size and practicality. I live in Birmingham, so quite a distance from Bolton, the dealer arranged for the car to be delivered to me. What I've driven of the car, its a lovely car, I'm enjoying it, really pleased with it over-all. The customer service was perfect, so helpful!

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After sales from Concept Car Credit in response to 1st time buying, but won't be the last!

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"Car that suits all my needs "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really happy with my new car from Concept! It's really nice to drive, the boot is massive, its spacious inside, it ticks all the boxes I needed for a car. The staff had ensured the site was Covid-safe, I felt comfortable and safe when I was there. Everybody was lovely, very helpful and friendly. No problems at all with the service or the Vauxhall Insignia I bought, I would happily use Concept Car Credit again.

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After sales from Concept Car Credit in response to Car that suits all my needs

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"Resolved issue in great manner "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I first bought my Nissan Juke, it was in garage for a few days as the engine management light kept coming on. I contacted Concept Car Credit and they got it booked in straight away. It's been fine since I collected. I asked them if the issue come back again what will happen and they said they would be more than happy to fix. They handled the issue well, and was helpful through-out. When I was buying the car it was very straight forward, quick and easy. Very good customer service skills. I would recommend to others.

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After sales from Concept Car Credit in response to Resolved issue in great manner

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Perfect service, perfect car! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A few weeks ago I bought a Vauxhall Astra from Concept Car Credit, I love the car!! Its nice to drive and great to handle, the car is smooth and really comfortable inside. Customer service was brilliant, very helpful and nice people.

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After sales from Concept Car Credit in response to Perfect service, perfect car!

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"Great car purchased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't fault the customer service at Concept, it was excellent. Very helpful and knowledgeable. I bought a Vauxhall Astra, its a great car, smooth to drive and running well. I'd happily recommend the dealership to others.

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After sales from Concept Car Credit in response to Great car purchased

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"In love with my new Juke! "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just upgraded my car from a 06 plate Peugeot 107 to a Nissan Juke! I absolutely love the Juke, I really do!! Its such a nice car, its nice to drive and much smoother and more enjoyable than the 107, Its a big difference in size, but I'm used to it now and really really enjoying driving it. There was a small chip in the windscreen but Concept have told me let them know when I can bring it in to be repaired. They were really helpful and friendly when I was buying and made me feel at ease, with no pushiness on me.

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After sales from Concept Car Credit in response to In love with my new Juke!

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"No pressure, no issues. Straight forward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't believe how easy it is to buy a car through this dealership. They are quick, smooth and very efficient. I dealt with Laura mainly, she was really nice, very easy to deal with. The whole process was straight forward and quick. Laura kept me in the loop at every stage. When I went to collect, I spoke to a guy who was very helpful and friendly, he gave me the keys, I test drove the car, had a good look over it and off I went. There was no pressure on me at any point, they just answered all questions I had. Very happy with the purchase and service provided.

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After sales from Concept Car Credit in response to No pressure, no issues. Straight forward

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Amazing customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Laura was absolutely amazing when I purchased my car, she went out of her way to help me. Due to the way I financed my last car, it was proving to be difficult to get out of that agreement and into a new one. Laura went away with all the information and came back with a great result. She was able to get us approved on finance with them and part exchange the car. She really did do what she could to help. I've had cars previously from Concept Car Credit, and I've never been disappointed. I will be returning when I'm ready and will be recommending Concept to others.

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After sales from Concept Car Credit in response to Amazing customer service

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"very good service and after service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my new Vauxhall Insignia!! Concept Car Credit have been great with me from start to finish. When I bought the car I loved the personal and professional service they provide, very helpful and kind. I did have an issue with the car and I was so impressed with how Concept handled it. The locking system wasn't working, Concept had a specialist come out to me to check this over. It's fixed now, but they have said if there is any further issues with it to call them and they will get it booked in. Very impressed and happy with the outcome, they remained professional during this and was nothing but helpful. I'm extremely happy with the car now, its a really nice car and lovely to drive. I would be more than happy to buy here again.

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+0 Found this review helpful

After sales from Concept Car Credit in response to very good service and after service

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Outstanding After Sales Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The after sales service at Concept Car Credit is just as good as the sales customer service. When I bought my new car, I loved it, it was perfect, a lovely car, driving very well, it suited me I was made up. A few weeks after I had a little issue with the thermostat, I contacted Concept and they got this booked in for me, its now been sorted and I'm back to loving the car. I cant fault the car, customer service or after care, they have exceeded my expectations. This is the first time I've used Concept Car Credit to purchase a car, but I doubt it will be the last, I would happily buy from these again with the confidence I'd be looked after.

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After sales from Concept Car Credit in response to Outstanding After Sales Service

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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Dealership Information

WELCOME TO THE WORLD OF
CONCEPT CAR CREDIT

We are specialists in providing car finance and offer a great selection of high-quality used vehicles suiting everybody’s budget. Why not call 01204 466 400, make an appointment and come to see our showroom in Manchester (we are just 5 minutes away from the M60, M61 and M62).

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1847 reviews4.9 out of 5 stars — Rated Excellent
Excellent
1651
Very Good
194
Average
1
Poor
1
Terrible
0

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    Contact Information

    Address

    Concept Car Credit
    Unit 1 Europa Trading Estate Stoneclough Road
    Manchester
    Greater Manchester
    M26 1GG

    Get in touch

    01204 466 400
    https://www.conceptcarcredit.co.uk/

    Opening times
    Mon 09:00 - 20:00
    Tue 09:00 - 20:00
    Wed 09:00 - 20:00
    Thu 09:00 - 20:00
    Fri 09:00 - 18:30
    Sat 09:00 - 18:00
    Sun CLOSED

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Concept Car Credit

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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