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4 reviews from our car dealer reviews community
Leave a review for Cooper Teesside BMW

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4 reviews from our car dealer reviews community

Leave a review for Cooper Teesside BMW
Click on the stars to start your review
"Total lack of interest"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This will be the third time I've been to Cooper BMW to look at 3 Series and 5 Series options for a company lease. Getting anyone to show interest is almost impossible, Salesman disappear off after a couple of minutes of bored indifference, never the car you want to look at on site and asking for a test drive, forget it, just point you to the lease companies. No thought to the fact they would get 4 years service business and potential referrals. Just ordered Mercedes E Class instead.

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"THE BEST DEALERSHIP IN THE NORTHEAST!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All the staff at Cooper BMW Teesside are, in my experience, quite exceptional in every respect. Highly recommended; 5 stars across the board. Thank you. Local family of BMW enthusiasts.

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"AMD"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a used £44,000 X5 from Cooper Teesside BMW. As soon as I paid the deposit, they didn't want to know. Lots of faults with the vehicle as a result of poor preparation and no one checking the service history. Only after an intervention from BMW did someone return my call - many weeks after I tried to get in touch. Three months on, issues still not resolved. Like dealing with a back street garage. If you must buy from them make sure you get an RAC/ AA check and have everything in writing. Do not rely on their checks on the vehicle or it's history.

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"Good and Bad"
3.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Managed to get the car i wanted from them, spot on, they were good and quick in pre purchase. As soon as i then got the car and needed help was a different story. I got the car, i did notice the start/ stop wasnt working when in traffic, so it took it back in to be looked at, i was told it would be a 3 week wait, had it in again. Only worked at 10 degree or above, still took in and was later told this wasn't covered under the warranty. Not even had a month and a half and they wanted money, this hadnt worked from day i took it, took a while for them to waive the charges. Undue stress when you don't need it, should find a quicker solution and be more willing to help

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Dealership Information

Whether you are looking for a new or used BMW, if you are in the Teesside area then Cooper Teesside BMW may be able to help. As part of the wider Cooper BMW Group they are approved dealer of this recognised brand. As well as this they have on site parts, servicing and a bodyshop for any repairs or replacements you may need.

Deals in: Cars
Manufacturers: BMW
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2.7 out of 5 stars — Rated Average
Excellent
1
Very Good
1
Average
0
Poor
1
Terrible
1

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Contact Information

Address

Cooper Teesside BMW
Preston Farm Industrial Estate Concorde Way
Stockton On Tees
North Yorkshire
TS18 3RB

Get in touch

01642 981 033
http://www.cooperbmw.co.uk

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Dealership Statistics

25%
Would recommend this dealer to family and friends
50%
Thought the dealer was knowledgeable and helpful
25%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Cooper Teesside BMW

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