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I purchased a BMW 5 series from the Tessside branch I live the n Manchester,In my contract it states my car will get delivered to my address on a tow truck so the mileage doesn’t go up basically it got drove to Manchester with a added 200 miles on the clock obviously I was fuming complained got a free service and a full tank of fuel and a vallet free of 1 of the managers took it in for a vallet got the car back Big dent in the left hand side damaged bonnet and damaged head light BMW admitted it was there fault said they would pay the body shop repairs as on the CCTV you can see how it happened 7 days later suddenly it’s not BMWs fault you can’t see your t anymore on the CCTV but if I want the repairs doing they will as long as I pay but BMW are not saying I caused the damage myself so if it’s now not BMWs fault and it’s not my fault some random person has fell out of the sky and hit the left hand side of my car WTF the service is terrible customers are always right your not talking about a few quid your talking about thousands of pounds on a bm that’s been either drove into something or hit something at the garage I can’t actually believe how cheeky and disrespectful some of the managers are at that place they need sorting out by trade and standards I always buy BMWs have done for years NEVER again I’ve told all my family and friends don’t go there
Hoping to spend £40k Promised to call back, nothing. I called back and not interested!
Great service from Daniel at Cooper Teeside BMW made me feel relaxed and welcome. He and the team went the extra mile in doing the changes I wanted on the car. Once again thank you.
Bought car from Cooper BMW Teeside and they ripped me off with loads of extras,they blamed salesman who had already left ,he was BMW salesman when he sold me the car, check every thing you sign for as there add more.
i took my car for service at Cooper BMW Teeside, i got told to go pick it up at 3:30, i went to the pick it up but it wasnt ready so i had too wait 1.5 hour in the garage, they give me the back at 5 oclock.
Fantastic service from Michael at Cooper Teeside BMW while buying my pre-loved BMW. Calling from London, Michael was extraordinarily responsive and helpful, even coming in on his day off to complete the transaction, having picked me up from the station ! There was also no pressure or sales patter, just an honest and accommodating interaction. Many thanks for, probably, the best service I have had whilst buying a car !!
Cooper Teeside BMW were knowledgable, polite and professional.
Basically you’re always the one to have to ring them during the buying process and then since then you are forgotten about don’t worry if you put a deposit down you’ll be continually fobbed off and never receive it back. Even after purchasing the vehicle
I found a brilliant car for me on the BMW UK web site. It was located at Cooper BMW Teeside. After test driving and spending hours on site ,I agreed to buy the Car at the advertised price. It took ages but eventually after spending 4 hrs at Cooper's. I went to pay the outstanding balance owed minus agreed p/ex allowance . Then out of the office came the manager, and stated there was a supposed listing error on the BMW UK advertisement. If I wanted to buy I would have to find another 4k +.
The service I received during the buying of my used car from Coopers has been fantastic,Suffyan Khalid and Shaun Brown have been so professional in my dealings with them I cannot praise and thank them enough really good people to deal with
Whether you are looking for a new or used BMW, if you are in the Teesside area then Cooper Teesside BMW may be able to help. As part of the wider Cooper BMW Group they are approved dealer of this recognised brand. As well as this they have on site parts, servicing and a bodyshop for any repairs or replacements you may need.
Deals in: Cars
Cooper BMW Teesside
Preston Farm Industrial Estate Concorde Way
Stockton On Tees
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