19% Reviews
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90% Recommend
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31 reviews from our car dealer reviews community
Leave a review for Coopers Cars South West Ltd
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31 reviews from our car dealer reviews community

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"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Live 4.5 hours drive away, but found a car I loved online at Coopers. Had a video call with Joe who was amazing. And within a couple of days drove up and picked up the car, the car was clean and in amazing condition as Joe had stated. Great Service and would definitely do that 9 hour round trip again to use Coopers. Thank you so much.

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"Fantastic Service - Great people!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across this car for sale by Coopers and ended up driving down and buying a few days later. Absolutely wonderful purchase and presented beautifully. You honestly couldn't tell it wasn't 6 months old let alone 15yrs! Not a mark on it. Superb service from Tony and Joe and they couldn't be more helpful. Highly recommend Coopers and would have no hesitation in buying from them again even without seeing the car. If they tell you its ok, then it's ok! A very trustworthy and long standing dealer.

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"A great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Both Joe & Tony are a joy to deal with. The VW Tiguan we purchased was a present for my wife. From my initial conversation, video call & follow up emails nothing was too much trouble. We are delighted with the car, Tony personally delivered it which was a 380 mile round trip. The level of care & attention to detail is second to none. Can’t thank you enough. All The very best & Kind regards, Anthony.

"Relaxed,friendly,helpful."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

During lock down,had to buy a car online. Came across Cooper's..saw car, phoned up. Very friendly staff, Online viewing of car. No pressure, Made purchase, C car delivered. No hassle, great car...what's not to like!

"Absolutley fantastic, go above and beyon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Coopers cars are not only really friendly, they are knowledgeable, honest, upfront and go above and beyond and give an amazing all round service from viewing to purchase right through to collection a few days later as they do a final thorough check before letting the car leave them. No pushy sales patter, no feeling rushed into a decison, relaxed and patient. Also thanks to the 6 month warranty they offer I know if the car developes a problem I can return the car to be fixed by them on sire. These are the reasons i'm a returning customer. Loving the Mini Countryman enjoy it more with every drive and I swear my smile gets bigger each time too. Amazing service.

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"Fantastic service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After my car failed the MOT the team at Coopers Cars did all the repairs for me at a good price and did a great job. I highly recommend them to anyone, thankyou guys :)

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"Avoid. Taking advantage of pensioners"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID Coopers Cars South West: Sold a Car to my elderly In laws that was faulty, tried to take it back a few days later to be told there is nothing wrong with it. They can't drive it as its juddering when moving slowly and frightens them. Refused out right to give them a refund as its not his problem, and should take it up with the manufacturer. Its now going to court and they are likely to lose their buying with confidence badge from trading standards due to their poor customer service, and not following the law on consumer rights.

Tony Cooper from Coopers Cars South West Ltd in response to Avoid. Taking advantage of pensioners

This is so unfair, we insisted on four occasions that Mr Lock test drive the car, the reason being is because the EGS version of the Citroen C4 is very unique in the way that they drive, it has a manual gearbox and a hydraulic changer, Mr Lock refused are offers and bought the car anyway, he return one week later, arms crossed demanding a refund because it drove the way we said it would and wanted to demonstrate, I offered a manual alternative and also spoke with Trading Standards who clarified that because he refused our test drive offer on four occasions we was not entitled to a refund, if you buy food from Tesco and it is not to your taste they will not give your money back. we work so hard hard in our business and demonstrate absolute transparency at all times, we did not deserve your review in any way, please note the decision was made by Trading Standards.

"Great service and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found Cooper's Cars South West on my tablet when looking for a van for my husband. One came up that we were interested in, straight away we arranged a viewing, on our first visit made a decision to purchase it! Buy the following week everything was sorted, deposit, payment, tax everything was explained and was straight forward nothing was too much trouble. Thankyou for ordering the Manuel that was missing, very pleased with the aftercare service and will definitely recommend to others.

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"Great Find, Daughters First Car."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are so please we came across the team at Coopers Cars when looking for our daughters first car, for obvious reasons we wanted the safest and well kept car possible with-in our budget, Coopers filled us with confidence strait away, wonderful selection of cars and a very thorough pre sales process, absolutely no pressure and an absolute pleasure to deal with, we will most definitely recommend and will be back when our own car is due for replacement.

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"Straight talking, superbly prepared cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I think we could be labelled as demanding customers! We dropped in and saw the car unprepped and on the ramp. We were invited to look around it. James kindly explaining what they did to all cars and showing what they were going to do to this one. He pointed out what they were fixing too. We were impressed by the honest and unpressured approach. We came back a couple of days later and put a deposit on the car. Tony, the owner was professional and straight talking. No nonsense. Over the next week they worked tirelessly on prepping the car to a standard that exceeded our expectations. The car looked new not 9 years old! I really liked that all the staff were friendly, and answered questions in an honest way. They prepped the car in just the way they said they would. We are very pleased with the whole experience and have recommended friends already to shop for a car at Coopers Cars. I'd recommend you do the same. As an anxious purchaser I felt reassured by their approach and set up. Devon and Somerset Trading Standards Buy with Confidence scheme members too. I have no doubt if I have any issues with the car Tony will be a fair person to deal with. I will certainly look at this dealership first of all for my next car. Coopers Cars is a great local business which cares about cars and customers.

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Tony Cooper from Coopers Cars South West Ltd in response to Straight talking, superbly prepared cars

Thank you so much for your kind words, this is exactly what we try to achieve and put our hearts and souls into doing so, please do not hesitate to call us if you needs us in future.

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Dealership Information

Coopers Cars South West Limited is a long established family business that likes to think we differ a little from the norm, call us old fashioned but we at Coopers have taken things back to basics, good old fashioned service provided by a small friendly team that really care and love cars, also known as petrol heads! You will not find a salesman here and neither will you find anyone wearing a suit, more often or not you will be dealing with the owner of the business and none of the team is incentivised to sell, as we believe that if the car is prepared correctly it will sell itself, and ours do every day!

We are specialists in Luxury 4x4's and Performance Cars but will always have a good selection of family cars, estates and convertibles available, we will also source a specific vehicle if required, we usually have sixty cars in-stock so would hope we have something suitable for you.

All of our retail cars are handpicked by myself and go through a thorough pre-sales process including our workshop, body shop and valet service, we go through them with a fine tooth comb! The majority of our retail cars are sold with a brand new MOT, which is carried out by another garage as we feel it is inappropriate for a car sales operation to MOT their own vehicles. We also supply a comprehensive warranty which can be used at any VAT registered garage in the UK (subject to maximum labour rates), literally all you need to worry about is your insurance!

We always aim to work with our customers hence we ask that you call to book a viewing for your chosen car, this way we can always try and accommodate viewings at any time, early morning, late evenings and weekends. Our purpose built building is so well illuminated that it shows you the car in its true light, if it looks good in there it will look amazing on your driveway! Our reputation is everything to us and we always offer our customers complete transparency at all times and however while rare even our well prepared cars will go wrong occasionally.  When this does happen we will always demonstrate the highest levels of service and support to ensure we help keep you motoring and enjoying your new car.

All associated paperwork is taken care of by us leaving you nothing to worry about, we also have a consumer credit license and can offer full finance services via Close Brothers Finance to help you afford that dream car you’ve always wanted. You can find our stock advertised on the following websites:

Motors.co.uk

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Ebay

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2011

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
31 reviews4.6 out of 5 stars — Rated Excellent
Excellent
28
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    Coopers Cars South West Ltd
    Unit 10 Mill Batch Farm East Brent
    Highbridge
    Somerset
    TA9 4JN

    Get in touch

    07876 889048
    https://www.cooperscarssw.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    19%
    Percent of reviews responded to by this dealer

    Additional Information About Coopers Cars South West Ltd

    Company Formed: 2011
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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