Dealt with this company for over 20 years.Always get great service from John and Graham

Put the car into Craignairn Car World for a full service approx 5 months ago. Charged £375. I've covered a thousand miles since and took the car to another garage due to a fault. Whilst looking over the car this garage advised the car had not been serviced. The oil was filthy black and the oil filter rusty. He showed me the air filter and fuel filter both of which were at least a few years old. The air filter black with dirt. Never again will I use this so called garage. Only now after speaking to other people have I now found out their workshop has a terrible reputation. Their so called technicians are terrible, they have no skill set whatsoever and their standard of workmanship is shocking. Speaking to my brother who also used them they had bodged a major job twice on his car (leaving bolts loose and parts not even fitted ) and also badly damaged the paintwork on his car the last time it was in for repair and crudely tried to touch it up. The staff in their workshop have also been in court for bullying & harrassing junior staff member. A quick google search confirms this. Please stay away from this sham of a company. They only got 1 star as there in not an option for none.

I bought a car had couple of days started raining car filled up with water next day was like a fish bowl.. it was rotten .so called them up told me bring car back so I did .. I got my old car back but had to give an extra £400 as thay took a dent out of roof ..car was only worth that , so as you can imagine I wasn't very happy.. time off work twice for it.. won't be back to caraignairn car world.

Just Picked my Volvo s40 my third car from Graham at Craignairn Car World. Very happy and great service

I bought a freelander this weekend from graham at Craignairn Car World. He was the consummate professional, holding the car for us without deposit so we could make the three hour journey to come and see the car. He was friendly and helpful - sorting everything for us there and then. It has a few niggles, all of which he was very honest about - and the car was a bargain and just what we needed as a family living in the highlands. Many thanks.

Having Just bought my 4th car from Craignairn Cars Kirckcaldy again the customer service is beyond exceptional. Under the vastly experienced John Grubb and David Clarke these guys make purchasing motors the experience that it should be. Professional, respectful, trustworthy and above all complete satisfaction for the customers from start to finish. Please don't miss these guys out if your in the market for a car, they work with the best and most reputable people within the industry and give 100% total honesty and wont sell you something that is not fit for purpose. Thanks again guys form making mines an excellent experience..!!

We bought a family car recently from David at Craignairn Car World, Best salesman we’ve used to purchase a car with 5 star customer service. Also helped us with a few little issues we had with no hesitation in getting these rectified. Top service and would definitely buy a third car from this garage.

Purchased a vehicle from craignairn car world and had nothing but hassle with it, had the car in to the garage to get multiple problems rectified but for some reason the ‘mechanics’ and I use the term ‘mechanics’ loosely could not find what was causing the faults. I also spoke with 2 of the mechanics and there attitude is shocking, the attitude they use towards customers is completely unacceptable. There Respect for the company’s vehicles and the customers vehicles is non existent, I witnessed a very worrying episode of them abusing vehicles that were at the garage for repairs. Although I have absolutely no issue or problems with the salesman who was nothing but helpful and very polite. I feel that the garage would benefit from improving the garage and employing mechanics who have the ability to rectify and repair problems and also treat customers and there cars with respect. I have absolutely no doubt in my mind that craignairn is a good used car dealer as they have a huge range of cracking cars but if you need a repair done to the vehicle you purchased then your better of avoiding there workshop and take it to a trusted garage.

I was enormously impressed by the overwhelming attention to detail when I part exchanged my 2001 Volvo for a newer one. Not only did I change the dates when I was driving up from the South but when I was then late due to heavy traffic David Clarke could not have been more patient or understanding. They gave me a fair price for my car & having driven the newer one for almost a week now I am a very happy customer and would not hesitate to recommend them...........Charles (Norfolk)

Bought a used car from Graham, under the influence that all cars came with warranty of 3 months, which is CLEARLY stated on their website. After only a few weeks of driving the car died due to a faulty part that was covered under warranty. Phoned up and was abruptly told that the car had no warranty and was bought as seen, which was not made clear by Graham, nor was it even mentioned at any point during the sales process. There was no effort to help and the service was simply shocking. Will never be returning.