Craignairn Ltd reviews, Kirkcaldy
10% Reviews
replied to
70% Recommend
to friend


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10 reviews from our car dealer reviews community

Leave a review for Craignairn Ltd
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"Reliable and Helpful"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the years we have had six cars from Craignairn and if ever we have an issue these are resolved immediately and to our satisfaction. From Graham in Sales to Alan in the Service centre the staff are friendly and helpful and make sure that you are totally happy with either your purchase or any work needed on your car. Will continue to use for many years to come.

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"Amazing service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We came down from Aberdeen en route to a skiing holiday. Service from when we got to Craigairn was second to none and our Volvo was ready for us when we got back from our holiday. Great advice and fantastic value!

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"Really good service from Craignairn"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good experience with this dealership. I purchased a Ford Mondeo back in September and up to now I have only had one small issues which the dealers have offered to repair. The value for money for the car is great and it was really nice and clean when I received it.

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"Colin"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a six year old Saab in Oct 16, The car had a couple of niggles no more than you could expect from a six almost seven year old car, The niggles were fixed no quibble or augments,I found the company great to deal with, and would use them again and have no hesitation in recommending them to anybody looking for a second hand car

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"Lorraine"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a vauxhall corsa from this garage a year past January, would advise all to stay clear of this bunch. Sold me a car that was waterlogged inside, stinking of damp and just would not sort the issue. Also a long list of other faults... Everytime I went back with the car, they were rude and insulting. After 2 months i had been to citizens advice also a lawyer and managed to get my old trade in back from them but at an extra cost of £500 more than what they gave me for it ... It was the most stressful time i have ever endured in my whole life... Stay well clear of Craignairn Ltd.

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"Ken"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd best describe the service from Craignairn as efficient, Graham is clearly an experienced car dealer, he dotted the I's and crossed the T's, made sure everything was sorted and above board, he's a good man selling good cars.

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"craignairn were superb"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Craignairn were superb, I've already left then a review on google and now here, they went above and beyond from start to finish and really bent over backwards to get the sale finalised to my schedule.

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"avoid Craignairn Ltd"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Craignairn Ltd are absolutely shocking. There in house MOT's with cars purchased from them isn't worth the paper it's written on .They will promise you the world like they did with me and then fob you off with a pack of lies until you go else where to have the cars fixed . Look at the other reviews if your not sure about what I am saying. Take heed and avoid so you don't get treated like me.

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"Colin review for Craignairn Ltd"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Craignairn Cars a year and a half ago. I am still waiting on the one part they promised (in writing) to fix even after dozens of phone calls. I've had the managers and staff be abusive down the phone at me and even hang up on me. In the past 18 months I have spent £4000 fixing issues on an £8000 car which I purchased. Craignairn could not wipe the hands of me fast enough. I have bought many cars and motorcycles over the years and never come across such a rude company selling such unreliable cars.

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Graham Baird from Craignairn Ltd in response to Colin review for Craignairn Ltd

This customer is getting his companies mixed up he has reviewed \Craignairn cars\" our company is a separate company \"Craignairn Limited\""

Pete in response to Colin review for Craignairn Ltd

CraigNairn cars Craignairn ltd Craignairn car world All the same address so clearly dodgy as hell stay clear

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"MurphyJ"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend Craignairn because i found them to be really helpful, process was quick and straight forward. Gentleman was really welcoming, took me out to the car, asking if i was happy with this and that, Graham he was called. Even explained well to my wife, i thought he was doing above and beyond. The car i bought was a Vauxhall Astra SXI

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Dealership Information

Craignairn Ltd were established in 2000 and have been selling used cars throughout the Kirkcaldy area ever since. Every car that they sell, whether Citroen or Hyundai will have been fully HPI checked and given a professional valet before being sold. On site they provide many services expected at a car dealership including finance.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
10 reviews3.8 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
0
Poor
1
Terrible
2

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Contact Information

Address

Craignairn Ltd
Forth Avenue Industrial Estate
Kirkcaldy
Fife
KY2 5QW

Get in touch

01592 643000
http://www.craignairn.co.uk

Opening times

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Dealership Statistics

70%
Would recommend this dealer to family and friends
80%
Thought the dealer was knowledgeable and helpful
70%
Thought issues were resolved quickly and easily
10%
Percent of reviews responded to by this dealer

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Additional Information About Craignairn Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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