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90% Recommend
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20 reviews from our car dealer reviews community
Leave a review for Crewe Volkswagen
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20 reviews from our car dealer reviews community

Leave a review for Crewe Volkswagen
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"Always a 5* service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am super happy with my purchase (VW Golf) and the service from Mike is always above and beyond... Mike will always get my praise, his service is always 5 towards me personally! Thanks again Mike!!

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Sharon from Crewe Volkswagen in response to Always a 5* service

Good Afternoon Paddy, Thank you so much for your 5 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership and we are delighted you are pleased with your purchase. Sharon - Swansway Motor Group

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"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 stars

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Sharon from Crewe Volkswagen in response to 5 stars

Good Morning John, Thank you for your 5 star review. Sharon - Swansway Motor Group

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"Amazing new car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't be happier with my new Scirocco, the car is exactly what I wanted, its beautiful. Thanks to everybody who helped me at the dealership too.

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Sharon from Crewe Volkswagen in response to Amazing new car

Good morning, Thank you for your 5 star review. Great to hear you are pleased with your new Scirocco and thank you for your kind words for the Team in sales at Crewe Volkswagen. Thank you for your business. Sharon - Swansway Motor Group

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"Upgraded VW Golf "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a Golf before hand and I have had numerous VW's in the past, the Golf is defo my favourite to date. I wanted to upgrade to a newer and more modern model so went for a brand new factory fresh white Golf, its immense! I knew the gist of the car but there was lots of new functions and features. Mike talked me through everything and even though I've had this car before he told me things I didnt even know about it! It drives so nicely and was obviously in brand spanking new immaculate condition! Thanks to Mike for also sorting the paperwork out and the v5, I've waited weeks and week before but this was returned back to me in a matter of days! Great salesman, great car and great dealership.

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Sharon from Crewe Volkswagen in response to Upgraded VW Golf

Good morning Jonathan, Thank you so much for your 5 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership and we are delighted you are pleased with your purchase. Sharon - Swansway Motor Group

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"New VW Golf 😍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased my Golf and I am so happy with it, its such a nice car I've wanted a Golf for ages and now I've finally bought it I'm so so so happy! Martin was brilliant and really helpful he looked after me well and made sure I was happy with everything before leaving with my new car.

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Sharon from Crewe Volkswagen in response to New VW Golf 😍

Good Morning Ella, Thank you for your 5 star review and for taking the time to visit us in our Crewe Volkswagen Dealership. We are thrilled Martin and the team made your customer journey with us amazing. We trust you're enjoying your new Golf and it is kind of you to recommend us to future customers. Thank you for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Mike B - a true credit to the company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased 32 new cars over the years and I whole heartly believe Mike B from Crewe Volkswagen is the best salesman I have ever come across. It was totally my pleasure to deal with him. He conducted himself and the sale in the most professional way, yet still had a personality. He was personable and understood my needs and criteria well and only suggested options that suited both. When going ahead with the purchase of my new Touareg, I had mentioned to Mike I was also looking for a new Audi R8, he kindly put me in touch with Crewe Audi where I have just ordered my brand new R8 ready to be built in September, I got a fantastic deal on the R8 with it coming from Mike at the VW branch. The R8 purchase is 1000% off the back of Mike's service and recommendations. I am totally happy with the Touareg, I have done over 4,000 miles in it so far and its been a dream. Thank you Mike, without the service you provided I would have been elsewhere to buy my 2 new cars, you are a true credit to this company!

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Sharon from Crewe Volkswagen in response to Mike B - a true credit to the company

Good morning Mike, Thank you so much for your 5 star review. We are delighted to read your kind words for Mike it is great to hear that because of the service you received you then went on to purchase from our Crewe Audi dealership too. I will cascade this review to Mike and Senior Management as they will be thrilled to hear. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"One very happy daughter! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mike made this whole experience a pleasure, he couldn't do enough for me and my daughter, he was amazing! My daughter was adamant on the grey Polo when we first spoke to Mike he explained everything and was more than happy to explain all the finer details etc. He didn't hide behind anything and was very upfront. When my daughter went to collect the car Mike had made it extra special for her, it was such a lovely surprise and I feel he went out of his way to do this. I highly recommend Mike and would return to Volkswagen to buy another car from Mike without hesitation.

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Sharon from Crewe Volkswagen in response to One very happy daughter!

Good afternoon Naomi, Thank you for your 5 star review. We are thrilled that your daughter's customer journey was amazing with Mike at Crewe Volkswagen. Thank you so much for your business and your recommendation . Sharon - Swansway Motor Group

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"A very happy experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have used Crewe Volkswagen for years now, and my Daughter also uses the dealership now to buy her cars, we are very loyal returning customers and never have any problems dealing with the staff there. This time round I dealt with Mike, I've never dealt with Mike before, but he was great, a very lovely chap and ever so friendly. I have gone with a Volkswagen T-Roc, I had one of these before but I have downsized with the engine. I'm getting to grips with the difference now, going for a 1.5 to a 1 litre was a big change, but now I've figured out I need to move up the gears more quickly, its a lovely smooth drive. I must say this 1 litre goes like a rocket. I will wait for them to call me again in a year or two to look at the options of another new car, but until then, I'm thoroughly enjoying my little speed demon!

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Sharon from Crewe Volkswagen in response to A very happy experience

Good afternoon Carol, Thank you for your 5 star review. We are thrilled that you have found your T- Roc (speed demon) at Crewe Volkswagen dealership. The VW T-Roc is a versatile vehicle. Mike will be delighted to read your kind words. Thank you once again for your loyalty and your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchasing a car has never been this easy! Mike at Crewe VW was excellent, knows his stuff, guided the sale smoothly and quickly and was only on the other end of the phone if I needed anything. I'm over the moon with the Arteon, a lovely car, nice features and very comfortable to drive. Highly recommend: Mike, Crewe VW and the VW Arteon!

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Sharon from Crewe Volkswagen in response to Very happy

Good afternoon Antony, Thank you for your 5 star review. We are thrilled to read that we exceeded your expectations. Your kind words about Mike are gratefully received. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Same day service!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I called VW in Crewe with high hopes and probably unrealistic expectations of a service within the next few days.... they completely exceeded! They managed to get me in for a service on my T-Roc that very same day and everything was done in a matter of hours. They are such a lovely garage, everybody is very smiley and welcoming and I am always offered and hot or cold drink, just a nice place to visit with lovely lovely staff. They got to work on the service as soon as I arrived, very straight forward and I'm pleased with the over-all care I received, they are brilliant!

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Sharon from Crewe Volkswagen in response to Same day service!!

Good morning Vanessa, thank you for your 5 star review. We are thrilled to read that we exceeded your expectations. Your kind words about our Team are gratefully received. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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Dealership Information

Crewe Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
20 reviews4.7 out of 5 stars — Rated Excellent
Excellent
18
Very Good
0
Average
1
Poor
0
Terrible
1

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    Contact Information

    Address

    Crewe Volkswagen
    Third Avenue
    Crewe
    Cheshire East
    CW1 6XZ

    Get in touch

    01270 864446
    https://www.swanswaygarages.com/volkswagen/contact-us/crewe/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Volkswagen
    VAT Number: 823 8072 33


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