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100 reviews from our car dealer reviews community
Leave a review for Crowther Lodge Motor Company
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100 reviews from our car dealer reviews community

Leave a review for Crowther Lodge Motor Company
Leave a review
"BMW 5 Series"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my 5th car from Crowther Lodge Motor Company and I find the cars and staff no problem at all, I have always had a good deal and would like to thank Mathew and Paul for all there help and when I need to change my car Crowther Lodge will be top of my list to shop. Cheers Guys.

"Audi A5 purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought an Audi A5 cabriolet. I am very happy with the car, it drives perfectly and was valeted very well and looked brand new. The service received from Crowther Lodge Motor Company was also excellent and the car is exactly what I wanted.

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"Not sold as advertised"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an Audi A4 from This dealership in June. The staff were relatively helpful and friendly but he car had a few parts that were not working and some issues in the first week which took them a week to sort out. I think the value for money is okay but the parts that didn't work should have been mentioned before hand so I probably wouldn't recommend them.

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"Dissapointed"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Crowther Lodge Motor Company were very friendly and will bend over backwards to sell you a car. That is where it ends,the 112 point check they tell you it had is a waste of time and does not happen,the warranty they supply is not worth the paper it is printed on (it is their own) and they repair the car.(Badly if you are lucky). The mot is not worth the paper its printed on either,previous failures not repaired. All in all avoid like the plague and you wont be disappointed.

alex paul in response to Dissapointed

Just to add to the above post,tree months down the road they are still messing me about with more promises and untruths,they even say that the person you need to speak to is not in(its the person themselves talking). Trading standards need to investigate these people and stop them trading.

"Anthony"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This company is an absolute joke. Valued my car at about £1500.00 less than it was worth then when I called them out on it they became nasty with me and tried to say that I was wrong. Luckily I had done my research before speaking to these jokers. The sales staff are extremely rude and do not like it when you question them and they cannot talk there way out of it... AVOID at all costs...

"Bill"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We found these people very professional. The salesman Ian Richardson was very helpful. The car a second hand Vauxhall Astra was as described. I would certainly use this garage again.

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"James"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Crowther Lodge Motor Company were tremendous, they worked well with myself and the finance people to get the sale done. They delivered on everything they said they would, the car puts a smile on my face every time I see it. I would recommend them 100%.

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+3 Found this review helpful
"A1 Wanderer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very similar experience to the other reviews. Had a great looking Audi A8. i made it very clear that if there was any sign of a repair/paintwork I was not interested. Their salesman Gary said he 'wasn't very good with paintwork' (????) but he couldn't see anything. All I can say is that he should probably learn to read Braille. We wasted nearly four hours on a 160 mile round trip. These guys will shamelessly waste anyone's most precious commodity -time- to try and turn a fast buck. Avoid. Avoid. Avoid.

"Demdike"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid!!! Go elsewhere! We arranged by phone to view a car we were seriously interested in on Good Friday. As we were travelling 160 miles from Lancashire on a Bank Holiday we obviously checked their opening hours - to be assured, twice, that it was a normal working day and no, they weren't closing early. Arrived at 3.40pm due to horrendous traffic to find the place locked up and in darkness. Apparently all staff had known for a week it would close at 3.30pm. So now £50 out of pocket and a completely wasted day. And we can't rate the vehicle as we never got access to it.

"Dst2015"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely wouldn't recommend to anyone!!! Travelled 100 miles to see a car that on the advert was perfect and had full dealer history. Arrived to find the car had no history at all just a mocked up 'computerised history' I called the dealer in question to confirm before purchase and found that they hadn't seen the car in 4 years! There was also accident damage on the car that was previously described as in perfect condition. Was then confronted by owner in a very aggressive manner that made me and my wife both very uncomfortable. Would NEVER even consider them again!

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Dealership Information

Crowther Lodge Motor Company is an Independent dealership that is based in Gateshead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Servicing
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Ratings
100 reviews4.3 out of 5 stars — Rated Very Good
Excellent
81
Very Good
3
Average
2
Poor
5
Terrible
9

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  • Contact Information

    Address

    Crowther Lodge Motor Company
    Plot adjoining Felling bypass 15 Park Road
    Gateshead
    Tyne and Wear
    NE8 3HL

    Get in touch

    0191 4901734
    http://www.crowtherlodgemotorcompany.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 11:00 - 17:30

    Dealership Statistics

    82%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Crowther Lodge Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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