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Really happy with my experience. No pushy sales, great communications, and really nice friendly people. Mathew dealt with me - other car salespeople could learn a lot from his approach. At all times he was friendly, polite, and helpful. Couldn't be happier with the car and the service.
5 star service Paul and Matthew helped me through the process of buying our first campervan. From the first enquiry via Autotrader to collecting the van everything went very smoothly. Travelled from Glasgow to view and picked up 2 weeks later. They both could not have been more helpful. Thanks again ‘
I recently purchased an Insignia VXR having found Crowther through Autotrader, I met Paul and Matthew the first day back after lockdown was relaxed and I expressed interest in the car, less than an hour later a deal was done and I drove away. The VXR had a couple of small issues that were rectified very quickly and no quibble at all, very pleased with both the post and pre-sales customer service.
Reviewer has confirmed their email address
Really easy straight forward part ex. No hassle. Nice fella matt.
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Bought an Astra VXR from their company a few years back. Had trouble from the very get go as they only had one key for the car and were wanting to charge me for an extra one When asked if the car had any faults they lied and said there was nothing. I recognise that when buying a used car there will be some faults but the car had some quite hidden faults that should have been listed and mentioned. Quite a shady practice and poor customer service avoid!!
From when I first visited Crowther Lodge Motor Company to the end everything was brilliant no complaints
Reviewer has confirmed their email address
Excellent service from Crowther Lodge Motor Company.
Great service, Mathew knowledgable, professional and friendly gave a great part ex price so good we bought 2 cars
Reviewer has confirmed their email address
Bought a 4 series from Crowther Lodge Motor Company, great car exactly as described , Lee was a great sales man no pressure and let car sell its self , a couple of minor things I found on car which garage sorted with no fuss at all !! Would recommend buying from this garage great service at all stages !!
Reviewer has confirmed their email address
We recently purchased from Crowther Lodge and found the experience very simple and straight forward. We took the car for an unscheduled test drive which wasn't an issue for the garage, some garages ask you to book appointments which isn't always convenient. Our sales man was Lee and there was no hard sales or pressure to buy which was a big positive for us. Matt the sales manager was very knowledgeable and helpful on technical questions about the vehicle. We did require after sales service a couple of days later and nothing was an issue, again straight forward and quickly resolved. A very simple and pleasant experience, would recommend.
Reviewer has confirmed their email address
Crowther Lodge Motor Company is an Independent dealership that is based in Gateshead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Crowther Lodge Motor Company
Plot adjoining Felling bypass 15 Park Road
Gateshead
Tyne and Wear
NE8 3HL
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 17:30 |
| Sun | 11:00 - 17:30 |
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