84% Reviews
replied to
92% Recommend
to friend


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39 reviews from our car dealer reviews community
Leave a review for D & J Woodcock
Leave a review

39 reviews from our car dealer reviews community

Leave a review for D & J Woodcock
Leave a review
"Bradley"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had seen the car I wanted on the Internet , and had phoned the day before and booked a test drive. Firstly I was impressed by the speed and ease at booking a test drive of this car and secondly by the way we were greeted when we arrived by Graham the salesman. When we arrived the car was all ready to go, after a good test drive we decided to purchase it subject to agreeing a price on our own car, they looked at our car while we had a coffee then we sat down and went through the figures, paid a deposit and picked the car up three days later. It genuinely was that simple, no messing about, I found them very straight. Stephen B

Unknown from D & J Woodcock in response to Bradley

Thanks Stephen for your excellent review. We are pleased that you found us straight forward in our dealings with you. Hope the car is going well and look forward to seeing you again in the future. Dean, Graham and the team.

"Julia"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw our dream Mercedes SLK on website which displayed great photographs of the car. Went to see it on Wenesday and drove it home on Thursday. What a fantastic service Woodcocks offer, Garth was so,helpful and made the decision to purchase this car so easy. We felt so confident and at ease with everything he said,. The forecourt is full of top quality cars immaculately displayed absolutely faultless. Our SLK is a dream, it's perfect in every sense, it was absolutely spotless when we went for it and Garth assisted with all paperwork and documention to ensure a smooth transaction. We would have no hesitation in returning to Woodcocks in the future or recommending them to our family and friends. Thank you.

Unknown from D & J Woodcock in response to Julia

Julia the pleasure is all ours. We are so happy that you are over the moon with your new Mercedes. We always try to make sure that your purchase runs smoothly. Thanks again. Dean, Garth and the team.

"Simon Redhead"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my Mercedes SLK in Feb 16 from D & J WOODCOCKS , lovely car and well presented. My initial telephone enquiry was handled well and I dealt with the same person all the way through from road test to collection. Will definetly recommend Woodcocks and Garth ( salesman ) to friends and family.

Dean Woodcock from D & J Woodcock in response to Simon Redhead

Thanks Simon for your kind words. We always strive to put the customer first and develop a long term relationship with our customers. Hope the car gives you many years of fun and reliability. Dean and the team.

"car123566"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

**** NEVER BUY A CAR FROM THIS DEALER **** bought a £14000 motor from this dealer with extremely low mileage - too good to be true and that was correct. from the day I purchased the car there was a fault / flat spot in the engine car broke down and had to be taken back to garage for pistons. after this was "resolved" the car was still in awful condition, vehicle went back to the dealer about 3 or 4 times in total even went to a Volvo garage - they would not accept responsibility for the fault at all. have now had to be taken out of the vehicle and had an independent assor out to the vehicle who confirmed all the faults. dealer still wont accept responsibility and left me in a bad situation. just be carful when ur buying vehicles - most garages if there is a fault are good to accept and help but not this garage.

DEAN WOODCOCK from D & J Woodcock in response to car123566

We are surprised at your version of events, however we have tried several times to contact you through various channels but to no avail. We dispute your version of events but please feel free to contact me directly to discuss any concerns you may have. Dean Woodcock.

"Melanie"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thankyou so much for my lovely new car, you were all such a great help especially with no pressure sales, just friendly and efficient. Bought it on the Sunday and collected it next day. You made the whole experience pleasurable and exciting and I will definitely recommend you to others as well as come back myself when ready for a change!! Thanks again.

DEAN WOODCOCK from D & J Woodcock in response to Melanie

Thanks Melanie for your excellent review. We are pleased you took the time to let others know about your experience. Our business gets many recommendations and we appreciate you telling all your friends. Thanks again. Dean & the team.

"Ayesha"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car, it is brilliant, no problems and given alot of information & advice and overall excellent service.

DEAN WOODCOCK from D & J Woodcock in response to Ayesha

Ayesha we appreciate your kind review and we hope your car gives you many years of trouble free motoring. Thanks again. Dean & the team.

"Julie"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to Garth and Graham for your help. I bought a mini convertible which is in beautiful condition and is running really well. I'm a single lady and was wary about buying a second hand car but I felt really comfortable at D & J Woodcock. They provide a great service and are very friendly, helpful and knowledgable. I would recommend this dealership to anyone. Thank you for my great car.

Dean Woodcock from D & J Woodcock in response to Julie

Julie, thanks for your excellent review of your experience in buying a car from us at D J Woodcock. We really do appreciate your comments and use them to improve and sustain our level of customer service. Thanks again Dean.

"Ravi from Surrey"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially found a car through the Auto Trader website. Called and spoke to Garth in Sales at DJ Woodcock. He answered all my questions and gyave me the full history and background of the car and came across very professionally. The car was exactly as advised and Garth was happy for me to test drive on my own. I bought it on the first visit and was presented with all necessary paperwork and helped to tax the car. DJ Woodcock is a well run, professional and trustworthy family car business and would have no hesitation to recommend them.

DEAN WOODCOCK from D & J Woodcock in response to Ravi from Surrey

Ravi thankyou for your excellent review. Here at D & J Woodcock Ltd we pride ourselves on giving our customers a service second to none. We appreciate yours and all our customers business and we hope you have many years of enjoyment and reliability from your new car. Please do not hesitate to contact us should you require any more help in the future. Dean.

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"d j woodcock buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing dealership, the car I bought is running really well and it was a great deal.The staff were very nice and they let me test drive the car, they didn't force anything on me and I'm happy with the service, I'd recommend them to anyone.

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DEAN WOODCOCK from D & J Woodcock in response to d j woodcock buyer

Thankyou for your excellent review. Although it does not give your name we are confident it could be any one of over 50 people who bought cars from us in October 2015. We appreciate yours and all our customers business. We hope you have many years of reliability and enjoyment from your new car. Hundreds of our customers come back time and again so please do not hesitate to contact us if we can be of any more help in the future. Dean.

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Dealership Information

D & J Woodcock is an Independent dealership that is based in York. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
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Finance
GAP Insurance
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Servicing
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Ratings
39 reviews4.7 out of 5 stars — Rated Excellent
Excellent
36
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    D & J Woodcock
    223 Malton Road
    York
    York
    YO32 9TD

    Get in touch

    01904 430130
    http://www.djwoodcock.co.uk

    Opening times
    Mon 8.30am - 5.30pm
    Tue 8.30am - 5.30pm
    Wed 8.30am - 5.30pm
    Thu 8.30am - 5.30pm
    Fri 8.30am - 5.30pm
    Sat 9am - 1pm
    Sun Closed

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About D & J Woodcock

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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