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34 reviews from our car dealer reviews community
Leave a review for Dales Renault & Dacia Scorrier
Leave a review

34 reviews from our car dealer reviews community

Leave a review for Dales Renault & Dacia Scorrier
Leave a review
"Great Car, Great Staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from Ben Hart in Renault Sales. Ben was knowledgeable, patient, not pushy and gave me all the help I needed when choosing my new Renault

"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have today ordered my Jogger with Will O'Neill who was a very pleasant person to deal with, he bent over backwards to sort my needs for a mobility leasing, he was very informative and a credit to Dales a great place to buy or lease you next vehicle, I will recommend Dales to all my friends because of the attention I was given by Will

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"After Sales Care"
2.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Most disappointed with the lack of post purchase customer care. Long story but basically they tried to "pass the buck" saying that although an Dash Cam installed by Dales, which subsequently developed a problem with the software application, they were not interested in helping, even though I offered to meet them half way with the wiring issue. Consumer Law is quite clear in that if you have a faulty item, you take it back to wherever you purchased it from, NOT ACCORDING TO DALES!!

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"Unhelpful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I drove to and visited Dales today to ask for help to access my 4 digit radio verification code. I was directed to the parts section at the back of the office floor. Unfortunately after taking my vehicle registration I was told - as I had not bought my van from them that they could not help and to visit their website. Not impressed

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"New duster"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I collected my new duster 4/03/23 the staff were great , very helpful and polite. This is my 4th duster all from Dale's wouldn't get my vehicle's from any other dealer, can't fault them.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The purchase of our new Dacia Sandero could not have been smoother. From our first visit to the showroom to collecting the car all went without a hitch. Our first drive has been to Suffolk the day after we collected the car. A mere 500 or so miles. It was a pleasure to drive. Thank you Ben and Simon

"A huge thank you to Dales in Scorrier."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Jane at Dales at Scorrier . Absolutely fantastic customer service all the way. Very helpful, considerate and excellent care.

"Awful dealership"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No customer care. Bought a new car and gear box was faulty they tried to blame my driving until they took it in and looked at it. Didn’t tell me it was subject to a recall either. No electric wing mirrors until they get parts. Not what you expect when buying a bee car

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+1 Found this review helpful
"Outstanding sales service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Immaculate service from Dave Allen. Purchased new car August 2021 could not have asked for more in terms of value and customer service. Really pleased with the vehichle and the handover.

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"Very happy with service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We dealt with Dave Allen very professional and welcoming talked us through everything the whole way through nothing was to much trouble. Also when collecting the car we was introduced to Nick who too was lovely so we now have two points of contact should we have any quieries it’s lovely to be able to call and have certain people to ask for. Would definitely recommend and when we get our next car will be going back here. Rhys and lily

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Dealership Information

Dales Renault & Dacia Scorrier is an Franchise dealership that is based in Redruth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
34 reviews4.4 out of 5 stars — Rated Very Good
Excellent
28
Very Good
0
Average
1
Poor
2
Terrible
3

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  • Contact Information

    Address

    Dales Renault & Dacia Scorrier
    Wheal Rose
    Redruth
    Cornwall
    TR16 5BX

    Get in touch

    01209 821133
    http://www.dalescornwall.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    79%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Dales Renault & Dacia Scorrier

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