14% Reviews
replied to
71% Recommend
to friend


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7 reviews from our car dealer reviews community
Leave a review for Daniel James Cars Ltd
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7 reviews from our car dealer reviews community

Leave a review for Daniel James Cars Ltd
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"Brilliant service 100% recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Daniel was absolutely amazing when we next need a car, Daniel will be the first person we ask (already recommended to 3 of my friends). If they do not have the car you are looking for he will also search for a car for you. You have your own slot so that you can look at the car without anyone else around, Daniel is nearby to help and leaves you to look at the car to not put any pressure on you, he was really friendly and helpful. We don't know too much about cars so was nervous buying second hand, the 6 month warranty reduced our worries but Daniel removed our worries completely, he gets the car MOTed when you agree you would like the car and ensures everything is corrected before you get it. There was a minor washer part that needed to be shipped in from Japan so Daniel ordered this in, took it to a Nissan dealer and gave us a courtesy car whilst it was fitted. After care service is brilliant we emailed with a couple of questions and he responded quickly and gave great advice. Thanks again Daniel for the amazing service and we love our Nissan Quashqai :)

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"wouldnt buy again "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car for £15000 in November Daniel initially seems like a nice guy but what he sold me has been a complete waste as by February the MAF went on it costing me over 1k now then engine has gone and that's going to cost 9.5k the warranty inst worth the paper it is written on. total car use 3-4 months now i'm left with finance for a car ill lose money ob either way should i repair or sell as scrap!. Daniel initially said he would help with the bill for the repairs as the warranty he provides doesn't cover anything but haven't heard from him since telling him the amount.

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"Great Independent Dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In an industry of cowboys and "wheeler dealers" what Daniel James Cars offers is unique and refreshing. He is trustworthy, reassuring and honest. He made the purchase of my first Porsche easy and I'm so happy with my car. The car was prepared to meticulously high standards and Daniels eye for detail is clear. It was given a full service by a Porsche specialist , had new tyres and was offered with a complementary warranty offering me extra peace of mind. Daniel was available at all hours and was on hand to help with any concerns. He is patient and fair. I will be returning and will be recommending friends, family and colleagues.

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"EXCELLENT DEALERSHIP"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having had my CLK 320 written off some months ago in an RTC I trawled the web to find a replacement, I was not disappointed when on 8th March 2019 I found a CLK 270 for sale at this dealership. I viewed the vehicle which was a 2004 model in immaculate condition with the cars full history. Daniel was a delight to deal with. He was affable and in my opinion a very genuine young man who was passionate about cars and most knowledgeable. All his vehicles for sale are stored under cover and all were in tip top condition. My purchase drives beautifully thanks to a fastidious previous owner and how the vehicle was presented. We are a nation who are quick to complain, but do not take enough time out to complement individuals when called for. I am over the moon with my purchase and cannot thank the Director Daniel Albrow for his help and guidance and would not hesitate to recommend Daniel James Cars to friends and family. Thank you. I

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"Highly recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m not generally in the habit of leaving reviews but Daniel James Cars deserves to be the exception. He is not how I would describe a typical used car salesman, from first meeting he comes across as amenable and professional, giving you that sense of being someone you feel you can trust. You can see that he takes pride in his business from his attention to detail in presenting your car in top condition to the time he takes to walk you through to help familiarise you with your new possession. I’m very happy with the BMW X3 I bought from him and he will be my first port of call when I’m looking for my next car.

"NOT TO BE TRUSTED"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DANIEL JAMES CARS ARE NOT TO BE TRUSTED. AVOID AT ALL COSTS. DO NOT BUY FROM THIS DEALER . NOT TO BE TRUSTED. DO NOT BELIEVE A WORD THAT HE SAYS OR YOU WILL REGRET IT.

Daniel James Albrow from Daniel James Cars Ltd in response to NOT TO BE TRUSTED

Dear Peter I am genuinely sorry you have had a bad experience. I have been running Daniel James Cars with my wife for just over 5 Years and during this time have supplied hundreds of vehicles to both existing and new clients and always strive to create the best possible experience, we believe that our positive reviews are evidence of that fact. On this occasion we appear to have failed to meet your expectations with the way in which your concerns over the health of your vehicles battery has been dealt with. I previously e-mailed you explaining the process regarding getting an Battery Exchange under warranty to you, I know you had concerns about the possibility of being without the use of your car for a period of time whilst this was being processed we were and still are very happy to assist with replacing the battery on the vehicle should it be faulty however before this can be done we need to carry out a battery test to confirm that there is indeed a fault to enable us to carry out an exchange under warranty. Please contact me when convenient so that we can discuss the process again with you for carrying out these checks and the replacement of the vehicles battery in a way which causes you as little inconvenience as possible. Regards Daniel.

"ThomKat"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Daniel is an absolute pleasure to deal with, he is Incredibly helpful and knowledgable and made me feel at ease from my very first call. Test drive was arranged swiftly on the same day. The car I chose was immaculate, in fact every vehicle Daniel has for sale is immaculate. During the long unhurried test drive, he talked through everything I needed to know about the vehicle and its operation, the checks carried out for 90 minutes on every car sold, MOT, warranty and how the hand over would take place. Impressed I bought the car. My expectations were exceeded by the fast completion of final checks and I drove the car away the following day. Highly recommended - 5 STAR * * * * * service

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Dealership Information

Daniel James Cars Ltd is an Independent dealership that is based in Newhaven. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews4 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
1
Terrible
1

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  • Contact Information

    Address

    Daniel James Cars Ltd
    Unit 6 Willow Industrial Estate Avis Way
    Newhaven
    East Sussex
    BN9 0DD

    Get in touch

    01273 840927
    https://www.danieljamescarsltd.co.uk/

    Opening times

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    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Daniel James Cars Ltd

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    Directors: XXXXXXXXXX
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