Desira Group Norwich Vulcan Road North

5 reviews1.9 out of 5 stars — Rated Poor
0% Reviews
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20% Recommend
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5 reviews from our car dealer reviews community
Leave a review for Desira Group Norwich Vulcan Road North

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5 reviews from our car dealer reviews community

Leave a review for Desira Group Norwich Vulcan Road North
Click on the stars to start your review
"Avoid at all costs"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When you take your vehicle into a main dealer you expect a good service and not problems afterwards My radio keeps switching off and on again on its own and also the whole system switches off sometimes and then back on again all this after the service I go to ask about it and they want to charge me over £100 to have a quick look I have since found out they new there was a software update but only do it if someone complains BUT still charge you As i have said AVOID they have no customer care skills at all as I said if there is a problem then I would pay but refuse to pay up front I will never use Desira Group in Norwich again and would never recommend to anyone

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"Worst service ever"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got to be the worst service ever from Desira Group Norwich. Never again.

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"not as good as 2 years ago"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very unhappy with desira group norwich, 2 years ago where great now they dont seem to care oil topped up to just over minimum so had to put up with light flashing since 2016 dont now what each other are doing ie service reception collecting car.

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"Very unhappy"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a 10 month old nissan owned quashqui from Desira Norwich only to find on receiving my car registration document that it had been a car rental registered by Hertz in Uxbridge. The salesperson failed to inform me of this fact prior to purchase. I was incensed and despite following the complaints procedure got nowhere.

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"really good"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was really Good, i begrudging recommend them to friends and family as i don't want others to have the great deal i got. The service from the dealer was excellent from start to finish with lots of communication via emails and calls .

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Dealership Information

Desira Group Norwich Vulcan Road North is an Franchise dealership that is based in Norwich. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Nissan
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews1.9 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
3

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Contact Information

Address

Desira Group Norwich Vulcan Road North
Vulcan Road North
Norwich
Norfolk
NR6 6AQ

Get in touch

http://www.desiragroup.com

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Dealership Statistics

20%
Would recommend this dealer to family and friends
20%
Thought the dealer was knowledgeable and helpful
0%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Desira Group Norwich Vulcan Road North

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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